Australian-Professional-Standards-Practices
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3. Confirms that the intended<br />
message has been correctly<br />
interpreted<br />
and complete.<br />
• Confirms that the information is<br />
understood by asking open ended follow<br />
up questions.<br />
• Responds to feedback and clarifies when<br />
necessary.<br />
• Watches for non-verbal cues.<br />
• Alters vocabulary to aid with understanding<br />
when necessary<br />
AIR <strong>Professional</strong> Practice <strong>Standards</strong> 25 6 13 v10 [for comment please] 32
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