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Australian-Professional-Standards-Practices

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Domain 2: Communication, Teamwork and Autonomy<br />

Standard 2.1<br />

Standard 2.2<br />

Standard 2.3<br />

Standard 2.4<br />

Standard 2.5<br />

Demonstrates effective communication skills<br />

Establishes and maintains appropriate collaborative<br />

relationships with colleagues and members of the<br />

multidisciplinary team<br />

Establishes and maintains effective interpersonal<br />

relationships with patients and others<br />

Demonstrates well-established conflict resolution skills<br />

Operates effectively as an autonomous and responsible<br />

practitioner<br />

This domain includes standards that relate both to effective communication and the<br />

establishment and maintenance of collaborative working relationships with all members<br />

of the professional team. Conflict resolution skills are a major part of maintaining<br />

effective, collaborative working relationships. This domain also includes the standards<br />

relating to the autonomy of radiographers and radiation therapists, their professional<br />

responsibilities, and accountability for their own work practices.<br />

Standard 2.1 Demonstrates effective communication skills<br />

This standard relates to the ability of radiographers and radiation therapists to use<br />

effective communication skills in all aspects of their professional duties. It encompasses<br />

verbal, non-verbal and written communication. Radiographers and radiation therapists<br />

should be aware of the barriers to the communication process, and understand that<br />

cultural diversity may require some modifications to the methods of communication<br />

employed.<br />

Element 1: Uses sound communication methods<br />

Indicators<br />

Cues<br />

1. Maintains effective communication<br />

skills<br />

• Implements, maintains and concludes<br />

appropriate communication with patients<br />

and carers, colleagues, professionals and<br />

members of the public.<br />

• Exchanges and shares information with<br />

members of the multidisciplinary team.<br />

• Selects the appropriate communication<br />

technique to suit the relevant situation.<br />

• Uses knowledge of effective<br />

communication skills that includes verbal,<br />

non-verbal and written communication.<br />

2. Respects others’ opinions • Listens to, and shows respect for other<br />

AIR <strong>Professional</strong> Practice <strong>Standards</strong> 25 6 13 v10 [for comment please] 30

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