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september-2018

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SkyTeam operates more than<br />

17,000 departures a day to 1,074<br />

destinations in 177 countries, and<br />

offers SkyTeam members 600+<br />

lounges in airports worldwide.<br />

SkyTeam<br />

SAFARI NJEMA / 89<br />

✈ Founded in June 2000, SkyTeam is a<br />

major airline alliance that consists of 20<br />

carriers from 5 continents.<br />

SkyPriority Panel app<br />

How you can improve<br />

the future of flying<br />

Do you want your travel experience to be even easier?<br />

Help us by rating your journey through the airport with<br />

the SkyPriority Panel app.<br />

The app was launched last year for our<br />

SkyPriority customers. It collects your<br />

feedback so that we can make travel<br />

more seamless for all our First Class,<br />

Business Class and Elite Plus passengers.<br />

And this year, because we care about<br />

our customers and want to make it even<br />

easier for you to tell us what you think,<br />

we’ve given it an upgrade. It couldn’t be<br />

simpler to sign up and start telling us<br />

what is going well, but also what needs<br />

improving.<br />

There are three new features on the<br />

SkyPriority Panel app that, together<br />

with your help, will make flying in the<br />

future more pleasurable.<br />

Firstly, we’ve made becoming a Sky-<br />

Priority auditor even easier. Last year,<br />

we started inviting top frequent flyers to<br />

become auditors. We asked them to tell<br />

us about their experiences at every point<br />

during their journey. Now you can<br />

become an auditor in three clicks and a<br />

login via Facebook, for simpler, quicker<br />

reporting.<br />

Secondly, we’ve introduced the Jet Setters<br />

Community, a forum where you can make<br />

your voice heard on a number of aviation<br />

topics, plus you can submit your ideas<br />

for making SkyPriority even more useful.<br />

Thirdly, to recognise and reward contributors,<br />

we’re implementing a Your<br />

Contribution ratings system, where you<br />

can see how many reviews you’ve submitted,<br />

be awarded badges for reaching<br />

targets and see how you rank compared<br />

to other frequent flyers.<br />

Our SkyPriority Panel app is available in<br />

16 languages and is free to download.<br />

You can upload photos, comments and<br />

suggestions into the app. The information<br />

you give is shared in real time so we can<br />

fix potential issues as quickly as possible.<br />

Could you help us change the future of<br />

flying for everyone? Sign up today by<br />

downloading the SkyPriority Panel app<br />

from your preferred app store.<br />

~ Visit skyteam.com to find out more.

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