Business Chief USA September 2019

own expertise. By collaborating with
another IBM partner, you can quickly
and efficiently bring a solution together
for a client without necessarily having to
become an expert in all things yourself.”
Powered by IBM’s proprietary
Watson artificial intelligence (AI)
solution, BP Connect intelligently banks
and cross-references partners’ skills to
provide matches to the most appropriate
and complementary partner for
their own needs. Through Skills
Gateway, partners can broaden and
Mike Fino
EXECUTIVE PROFILE
Mike Fino is Vice President and Chief Operating Officer,
IBM Partner Ecosystem, where he has overall
responsibility for transformation and operations across
IBM’s dynamic global ecosystem of business partners.
Mike leads agile teams that deliver measurable results,
which are validated using client engagement tools,
such as Net Promoter Score (NPS). Mike has 25 years’
experience leading key functional areas of integrated
operations at IBM. Prior to his current role, he led
enterprise transformation, sales operations and
strategy for the channel. Before starting his position
with the partner ecosystem, Mike served in leadership
roles within supply chain management operations.
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