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Mount Pilatus<br />
General Terms & Conditions<br />
Switzerland Travel Centre Ltd is a company registered in England under the<br />
number 03649940. Our VAT number is 726 0037 65.<br />
Our registered office is 30 Bedford Street, London, WC2E 9ED, <strong>UK</strong>.<br />
All bookings are subject to our General Terms & Conditions, a copy of which<br />
is available on switzerlandtravelcentre.com or by post.<br />
The information and details in this brochure were accurate to the best of our knowledge at time<br />
of printing; however, they may vary or change at any time without prior notice.<br />
“From prices” are guidelines only and may vary according to availability and season. Prices will<br />
be confirmed and guaranteed at time of booking.<br />
The collection and use of your data is always carried out in accordance with the provisions of<br />
the General Data Protection Regulation (EU) 2016/679 (GDPR). More information on how data is<br />
collected by us can be found in our Data Privacy Policy on our website.<br />
Book with Confidence. Switzerland Travel<br />
Centre Ltd is a Member of ABTA with<br />
membership number W1432, which means<br />
you have the benefit of ABTA’s assistance<br />
and Code of Conduct. All the package and<br />
Flight-Plus holidays we sell are covered by a<br />
scheme protecting your money if the supplier<br />
fails. Other services such as hotels or flights<br />
on their own may not be protected and you<br />
should ask us what protection is available.<br />
For further information about ABTA, the<br />
Code of Conduct and for the resolution of<br />
dispute scheme available to you if you have<br />
a complaint, contact ABTA, 30 Park Street,<br />
London SE1 9EQ or visit www.abta.com.<br />
Our ATOL number is 4013. Many of the<br />
flights and flight-inclusive holidays in this<br />
brochure are financially protected by the<br />
ATOL scheme. But ATOL protection does<br />
not apply to all holiday and travel services<br />
listed. Please ask us to confirm what<br />
protection may apply to your booking. If you<br />
do not receive an ATOL Certificate then the<br />
booking will not be ATOL protected. If you<br />
do receive an ATOL Certificate but all the<br />
parts of your trip are not listed on it, those<br />
parts will not be ATOL protected. Please see<br />
our full booking conditions for information,<br />
or for more information about financial<br />
protection and the ATOL Certificate go to:<br />
www.atol.org.uk/ATOLCertificate<br />
Good to Know<br />
WE HAVE INTRODUCED<br />
“FROM” PRICES, QR CODE<br />
AND WEBSITE LINKS<br />
Prices for hotels, trains and other land<br />
services can change constantly. This makes<br />
fixed price grids increasingly complex and not<br />
always accurate. This is the reason we now<br />
show “from” prices in our brochure, which<br />
will provide you with a good guideline for the<br />
selected package. The “from” price is available<br />
for a specific travel period mentioned clearly<br />
in the grey box “Offer includes”.<br />
Every journey also has a unique website<br />
link and QR code to click on and get more<br />
details about the price for your selected<br />
travel date with most of our packages<br />
bookable online.<br />
MAKE IT YOUR OWN<br />
The packages shown in this brochure can be<br />
changed and amended any time upon your<br />
requirements. In most cases the from price<br />
is shown in a 3* hotel and 2nd class rail<br />
journey if not mentioned otherwise.<br />
We offer a flexible approach to our holidays.<br />
Simply book the suggested itinerary as<br />
described or Make it your own with our<br />
suggestions to mix and match. You can find<br />
various options for upgrades, extension<br />
nights and optional excursions and activities.<br />
If you can`t find exactly what you want,<br />
contact us and one of our specialists will<br />
tailor-make the best travel option for you.<br />
All prices will be confirmed and guaranteed<br />
at the time of booking.<br />
HOTEL GRADING<br />
In our brochure you will find reference to<br />
standard, superior or deluxe accommodation<br />
which simply refers to the corresponding<br />
star rating of 3,4 or 5 star. Sometimes you<br />
may also find a ‘+’ beside the star rating<br />
which indicates the hotel has additional<br />
facilities. The star ratings are provided<br />
by the official body in Switzerland that<br />
oversees hotel classification – the Swiss<br />
Hotel Association.<br />
ACCOMMODATION<br />
Accommodation in all hotels, whatever the<br />
rating, is usually in a standard twin-bedded<br />
room, unless otherwise stated. Please take<br />
note that most hotel rooms in Switzerland<br />
are equipped with a ‘Swiss twin’ (one frame/<br />
single mattresses/ two duvet covers). Also,<br />
many double / twin rooms only take a<br />
maximum of one extra bed for children.<br />
ROOM CHECK-IN<br />
& CHECK-OUT<br />
Check-in times are usually between 2pm<br />
and 3pm whilst check-out can be from 11am<br />
to 12pm on the day of departure. If you<br />
have a later flight the hotel will in<br />
most cases agree to hold your luggage for<br />
a few hours after check-out. A later checkout<br />
or use of a day room (at additional<br />
charge) may also be an option and can be<br />
arranged locally.<br />
SINGLE ROOM<br />
Although supplements are payable for single<br />
accommodation, it should be noted that the<br />
standard size and location of single rooms<br />
are not always as good as a twin/double<br />
room (even if the twin/double room<br />
is booked for single occupancy).<br />
GUEST CARDS<br />
Some cities and towns in Switzerland<br />
provide guest cards for local transport and<br />
other discounts to guests staying overnight<br />
at a hotel. This can be a very convenient and<br />
cost-effective way of exploring a local area<br />
on public transport. Guest Cards are always<br />
issued by the hotel.<br />
DRIVING IN SWITZERLAND<br />
The roads in Switzerland are well developed<br />
and easily accessible. A motorway vignette<br />
is required when driving your own car<br />
in Switzerland. This can be purchased<br />
beforehand through us.<br />
Car Rental companies based in Switzerland<br />
include vignettes in their rental prices. If you<br />
are taking a rental car into Switzerland from<br />
France, Germany, Italy or Austria you will<br />
have to buy a vignette at the border. Expect<br />
queues in high season.<br />
INTERNATIONAL RAIL<br />
All our packages can also be combined<br />
with train travel by Eurostar from the <strong>UK</strong> via<br />
Paris or Brussels to Switzerland and from<br />
neighbouring countries Germany, France,<br />
Italy and Austria into Switzerland. We offer<br />
Interrail and Eurail tickets as well as pointto-point<br />
tickets on DB, Trenitalia, TGV Lyria<br />
services, SNCF, Italo / NTV and many more.<br />
Images © : swiss-image.ch / Switzerland Tourism / Basel Tourism / Interlaken Tourism / Ticino Tourism / Montreux-Vevey Tourism / other local and regional tourist<br />
offices / Christoph Sonderegger / Matthias Rutt / Giglio Pasqua / Mike Kaufmann / Luca Crivelli / Marcel Giger / Daniel Petkovic / Christian Perret / Per Kasch /<br />
Enrico Boggia / Stephan Schacher / Valentian Lokumcu / Marcus Gyger / Ian Geerk / Ivo Scholz / Hans-Peter Siffert / Michael Portmann<br />
SWITZERLANDTRAVELCENTRE.COM 91
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