Business Chief North America June 2020
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NORTHWELL HEALTH<br />
<strong>North</strong>well Health’s Chris<br />
Hutchins on how data and<br />
analytics are transforming<br />
healthcare<br />
144<br />
“ T<br />
echnology has enabled us to accomplish<br />
a lot more than we’d imagined,” says<br />
Chris Hutchins, VP, <strong>Chief</strong> Data and<br />
Analytics Officer for New York State’s <strong>North</strong>well<br />
Health, discussing how the healthcare provider has<br />
adapted its operations to the COVID-19 pandemic.<br />
“We basically flipped the switch one day, and most<br />
of our workforce who are not involved with direct<br />
patient care started working remotely. I can only<br />
imagine that the load on the system was massive,<br />
but we didn’t experience a lot of disruption. It’s<br />
been remarkable,” he adds. “Our entire executive<br />
team has taken extraordinary measures to prepare<br />
the health system for many scenarios that involve<br />
disruption to health system operations.”<br />
<strong>North</strong>well is the largest healthcare provider<br />
in the state with more than 72,000 employees.<br />
Founded in 1997, it has 23 hospitals, nearly 800<br />
outpatient facilities, medical and nursing schools,<br />
as well as the Feinstein Institute for Medical<br />
Research, which alone has 50 research labs. “It’s<br />
the most truly integrated delivery network that<br />
I’ve ever seen,” Hutchins elaborates.<br />
JUNE <strong>2020</strong>
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