Business Chief North America June 2020

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“Digitalisation can help to reap the benefits of a more agile supply chain portfolio network for the benefit of all parties involved – customers, companies, suppliers, and logistical service providers” — Dr. Frank Himpel, Facility Member, Engineering Management and Decision Sciences division, College of Science and Engineering at Hamad Bin Khalifa University, Qatar digitalisation has played a crucial role. In the past, logistics and supply chain management was considered a purely operational play that could be optimised by lowering costs as well as lead times, while trying to increase overall quality for the customers. Transportation tasks and logistical coordination were often outsourced to achieve greater cost control through scaling. However, through the advent of digitalisation, this view has been disrupted. Nowadays, logistics and supply chain management is a strategic asset Dr. Frank Himpel of a company trying to satisfy the needs of its ever-more demanding customers. Digitalisation can help to reap the benefits of a more agile supply chain portfolio network for the benefit of all parties involved – customers, companies, suppliers, and logistical service providers. To that end, digitalisation is a great opportunity in many industries worldwide. WHAT ARE THE BENEFITS OF DIGITALISATION? Dr. Frank Himpel: The digitalisation of a supply chain network has several benefits. Depending on the specific industry, products can be delivered to customers much faster than before. This reduces lead times and delivery times, in particular of so-called high 61 www.businesschief.com
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NORTH AMERICA www.businesschief.com
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FOREWORD W elcome to the June editi
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CLICK THE MENU TO RETURN TO CONTENT
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46 56 70 City Focus 82 Busiest airp
Page 9 and 10: 160 Bleakley Financial Group 176 St
Page 11 and 12: canada.businesschief.com 11
Page 13 and 14: 13 1995 Year founded 60 Number of e
Page 15 and 16: Helping People Thrive in a Digital
Page 17 and 18: leverage technology to improve its
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Page 21 and 22: platform - the company as a whole i
Page 23 and 24: patterns to determine decision-maki
Page 25 and 26: The company’s focus on digitisati
Page 27 and 28: 27 have anywhere, dealing with anyb
Page 29 and 30: IBM’S BLUEPRINT FOR A DATA-DRIVEN
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Page 34 and 35: LEADERSHIP & STRATEGY 34 “Our aim
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Page 40 and 41: IBM 40 “Cloud computing has been
Page 42 and 43: LEADERSHIP & STRATEGY How the IBM I
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Page 46 and 47: CORPORATE FINANCE 46 JUNE 2020
Page 48 and 49: CORPORATE FINANCE 48 TELL US ABOUT
Page 50 and 51: Digital Transformation. Made real e
Page 52 and 53: CORPORATE FINANCE 52 While technolo
Page 54 and 55: CORPORATE FINANCE “5G will indeed
Page 56 and 57: DIGITAL STRATEGY THE DIGITAL 56 EVO
Page 58 and 59: DIGITAL STRATEGY 58 In today’s su
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Page 64 and 65: DIGITAL STRATEGY 64 WHAT ARE THE CH
Page 66 and 67: DIGITAL STRATEGY 66 transportation
Page 68 and 69: DIGITAL STRATEGY 68 digitalisation
Page 70 and 71: CITY FOCUS | VANCOUVER 70 City Focu
Page 72 and 73: CITY FOCUS | VANCOUVER 72 It has be
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Page 84 and 85: TOP 10 8410 Toronto Pearson Interna
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Page 95 and 96: 6 Ways to Reduce Complexity and Unl
Page 97 and 98: 97 The Future of LAX: Automated Peo
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Page 101 and 102: THE ARMY NATIONAL GUARD’S CYBERSE
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“WHEN WE HAVE A PROBLEM WE SOLICI
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not really relevant, because we hav
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www.businesschief.com 115
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That level of flexibility is import
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areas its products cover. “We col
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“EMPLOYEES SHOULD NOT BE LEFT ALO
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125 “OUR GOAL IS TO MAKE BUILDING
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127 quick to help our people adapt
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129 Digital transformation grounded
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2003 Year founded $1.07bn Revenue i
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COVID-19: Don’t get lost in the d
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EXECUTIVE PROFILE: Joel Raedeke Tit
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Crawford's Industry-leading data an
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places on innovation and its import
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“If you can create an atmosphere
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ORK “We continue to use RPA to ta
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Northwell Health Fertility - State
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Hutchins has been interested in hea
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“It’s a result of recognising t
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Hutchins says that one of the thing
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he continues. “This means we’re
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a next-generation EHR that will inc
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Knowledge, experience, commitment:
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Fourth Quarter 2019 Analysis & 2020
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they could make small changes like
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“When you are making changes to a
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“We can run hundreds of accounts
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173 2015 Year founded $6bn Revenue
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175 “We’re trying to create a c
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Star2Star — A New Perspective CLI
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DESK PHONES CONFERENCE MOBILITY
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EXECUTIVE PROFILE: Michelle Accardi
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2006 Year founded 99.4% Customer re
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to ensure call quality.” This end
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canada.businesschief.com 191
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also evolved new initiatives in reg
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“When I started we had just under
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“If you don’t know, then you ca
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process or technology to increase t
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203 HOOPP: delivering a world-class
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Thank you from all of us CLICK TO W
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Driving Digital Transformation With
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ObjectSharp has been a key partner
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“We’re a world-class IT organis
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“We can leverage the advantage of
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on working from home when we consid
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219 “This has certainly changed e
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“THERE WAS NOBODY TO FOLLOW, NO R
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Canopy Growth: Regional Distributio
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ing from small amounts of cash to s
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is increasingly traded electronical
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231 distribution facility equipped
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“THE VALUE BRINKS BRINGS TO US, A
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235 He could have added a great dea
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Business Chief North America June 2020

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