18.03.2021 Views

The Garage 325

Create successful ePaper yourself

Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.

NewsExtra<br />

GS Yuasa Academy graduates become<br />

fully-fledged members of the IMI<br />

battery failure as a direct result of the UK’s<br />

vehicles being off the road.”<br />

<strong>The</strong> battery training platform was<br />

specifically developed for busy vehicle<br />

technicians who are unable to take a day<br />

away from the workshop to attend faceto-face<br />

training. <strong>The</strong> platform’s courses,<br />

all delivered in a dynamic video format,<br />

provide the same level of information and<br />

expertise as the training delivered in a more<br />

traditional setting.<br />

“<strong>The</strong> COVID-19 pandemic meant inperson<br />

training was no longer a possibility<br />

which is exactly where GS Yuasa Academy<br />

comes in – learners can complete courses<br />

in their own time, whether this is in<br />

between jobs or outside of workshop<br />

hours.” added Ian.<br />

<strong>The</strong> first GS Yuasa Academy graduates<br />

are beginning to receive IMI<br />

membership and certification as the<br />

battery training platform continues<br />

to go from strength to strength.<br />

Since its launch in 2019, the awardwinning<br />

GS Yuasa Academy has been<br />

the industry’s leading battery training<br />

platform with thousands of learners as<br />

well as accolades including CPD and IMI<br />

accreditation.<br />

GS Yuasa Academy remains the only<br />

battery training platform to receive both<br />

IMI and CPD accreditation. Learners who<br />

successfully complete all the platform’s<br />

individual courses can apply for Institute<br />

of the Motor Industry (IMI) membership<br />

and all the benefits it brings, including a<br />

printed certificate, through the platform.<br />

Each successfully completed course also<br />

counts towards Continuing Professional<br />

Development (CPD) and results in a<br />

downloadable certificate.<br />

For those unfamiliar, the battery<br />

training platform consists of 21 individual<br />

courses, ranging from the basics of battery<br />

operation to the correct application of<br />

next generation battery types. Courses<br />

are tailored to each learner’s job role –<br />

ensuring everyone from customer service<br />

advisors to workshop technicians can be<br />

confident in their battery knowledge.<br />

Learners can complete courses as and<br />

when suits them, whether that’s in between<br />

jobs or during their lunch break. GS Yuasa<br />

Academy was designed and developed to<br />

be easily incorporated into the schedule of<br />

busy technicians or workshop owners.<br />

Over the last 18 months, GS Yuasa<br />

Academy has brought significant value<br />

to workshops and workshop technicians<br />

across the country. Frederick Sterling,<br />

Operations Co-ordinator at Battery Service<br />

Hub in Leicestershire, recently completed<br />

the Academy and said: “It’s been a great<br />

way to increase both skills and knowledge.<br />

I’ve finetuned my understanding of the<br />

basics and learnt so much more. I have an<br />

increased level of confidence talking to<br />

customers that I didn’t have before – plus,<br />

being able to add an IMI certificate to our<br />

wall is fantastic representation for the<br />

company.”<br />

“Applying for certification couldn’t be<br />

easier, the application process is completed<br />

within the Academy itself and my certificate<br />

arrived a few days later!”<br />

<strong>The</strong> battery manufacturer welcomed<br />

a spike in new learners as lockdown<br />

restrictions were enforced across the UK.<br />

Unable to leave their homes, workshop<br />

technicians looked to the training platform<br />

to develop their understanding of battery<br />

technology and its ever-increasing<br />

application in modern vehicles.<br />

Ian Newham, Training Manager at GS<br />

Yuasa Battery Sales UK said: “Not only were<br />

workshop technicians now stuck at home<br />

but we started to see an increasing rate of<br />

All courses are presented by the battery<br />

manufacturer’s long-standing Training<br />

Manager, Ian Newham and Dee Meir and are<br />

supported by the downloadable support<br />

materials, allowing learners to compile their<br />

own resources to support their role.<br />

John Hall, a self-employed auto<br />

electrician based in North Yorkshire saw<br />

value in the platform and said: “Training is a<br />

dirty word – it’s often not talked about but<br />

is so important. Batteries are something we<br />

in the industry come across every day and<br />

it’s often assumed they either work or they<br />

don’t.”<br />

“Understanding what causes a battery<br />

not to work is incredibly important and<br />

that’s where GS Yuasa Academy excels.<br />

I’ve found other training is too generic,<br />

however the Academy strikes the right<br />

balance between technical information and<br />

ease of understanding – plus, the ability to<br />

revisit things you’ve forgotten is invaluable.<br />

I was doing a course a night – it was quite<br />

addictive!”<br />

GS Yuasa Academy has provided<br />

thousands of learners with the skills they<br />

need to increase sales, reduce returns and<br />

improve customer service.<br />

46 THE GARAGE<br />

46,47 Yuasa academy 2.indd 1 16/03/2021 10:49

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!