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May/June 2021

The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events

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FUNCTION VENUES<br />

GETTY IMAGES<br />

A Rapid Evolution<br />

A look into the future for UK wedding and events venues with Charlotte Winship<br />

WHILST WE await the results of the recent<br />

pilot events, the UK weddings and events<br />

industry is gearing up for the welcome<br />

return to full capacity and I am optimistic<br />

that the hallowed date of 21 <strong>June</strong> will hold<br />

firm. I am also aware that our industry has<br />

been changed by this experience and, in the<br />

process of making future plans, we must be<br />

mindful that some of these changes may be<br />

here to stay.<br />

VIRTUAL TECHNOLOGY<br />

Before lockdown #1, I had never heard of<br />

Zoom or Microsoft Teams. I had a familiarity<br />

with Skype and Facetime from my years<br />

living overseas and welcomed then, as I<br />

do now, the opportunities they created to<br />

maintain face-to-face contact with people<br />

from a distance. Virtual meetings are now<br />

the norm and, although not necessarily liked<br />

by all, they have enabled venues to maintain<br />

client contact and engagement throughout<br />

lockdown. Many of us are raring to embrace<br />

(literally!) the opportunity to meet in person<br />

again but for many, time poor or unable<br />

to travel easily, this opportunity to meet<br />

face-to-face remotely will continue to be<br />

invaluable.<br />

Many venues have already been<br />

capitalising on virtual tour technology<br />

and this has been crucial in enabling sales<br />

“MANY VENUES HAVE<br />

ALREADY BEEN CAPITALISING<br />

ON VIRTUAL TOUR<br />

TECHNOLOGY AND THIS HAS<br />

BEEN CRUCIAL IN ENABLING<br />

SALES ACTIVITY TO CONTINUE<br />

THROUGHOUT LOCKDOWN”<br />

activity to continue throughout lockdown.<br />

This will also continue to be a valuable sales<br />

and marketing tool, enabling venues to be<br />

accessed by customers based overseas or<br />

further afield. Make sure your tours are upto-date<br />

and show your venues at their very<br />

best with crisp clear imagery.<br />

I have also been impressed by the<br />

technology available for creating virtual<br />

events. Venues, production companies and<br />

entertainment suppliers have collaborated<br />

to create some innovative virtual event<br />

platforms enabling all manner of events<br />

including exhibitions, conferences and<br />

parties to be successfully transferred into the<br />

virtual arena. Venues have been recreated<br />

digitally to create an immersive experience<br />

without guests having to leave their house.<br />

Food and drink can be couriered to your<br />

home so that you can enjoy a live culinary<br />

experience, guests can network with each<br />

other remotely in chat rooms, participate in<br />

live presentations from 1,000s of miles away<br />

and watch live entertainment from their<br />

sofa. Whilst it is not cheap, this technology<br />

negates the problem of managing social<br />

distancing and enables a much larger guest<br />

list and participation. It also has the capacity<br />

to be used to create hybrid events allowing<br />

guests the choice to attend in person or<br />

remotely but still participate fully.<br />

Corporate event organisers will be keen<br />

to continue to access this technology to<br />

reach overseas customers and associates,<br />

particularly whilst travel remains limited.<br />

Now is the time for venues to reach out to<br />

their technical suppliers and continue to<br />

explore virtual event opportunities.<br />

As we become increasingly geographically<br />

spread out, the ability to unite people<br />

wherever they are is very powerful. So<br />

many couples miss the opportunity to<br />

have overseas friends and family attend<br />

their marriage celebrations yet now we can<br />

livestream the day for all to see. Venues with<br />

the technology and connectivity to enable<br />

this will be increasingly in demand as travel<br />

restrictions continue.<br />

OUTDOOR SPACES<br />

For many, the ability to get outdoors for<br />

exercise, gardening, working or socialising<br />

26 WWW.OPENAIRBUSINESS.COM

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