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May/June 2021

The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events

The UK's outdoor hospitality business magazine for function venues, glamping, festivals and outdoor events

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GLAMPSITES<br />

“ENSURE THAT YOU USE<br />

HASHTAGS THAT PEOPLE IN<br />

YOUR TARGET AUDIENCE ARE<br />

LIKELY TO CHECK. IF THERE'S A<br />

RELEVANT CONNECTION THEN<br />

USERS ARE LIKELY TO FOLLOW<br />

YOUR ACCOUNT”<br />

content calendar (get<br />

in touch and I will send<br />

you mine if you need<br />

inspiration!)<br />

› Don't post infrequently<br />

if you're trying to build a<br />

following. People scroll<br />

through 300 feet of<br />

Facebook/Instagram posts<br />

each day so you need to<br />

stand out. Look at your<br />

metrics and see when your<br />

audience is online, and post<br />

when they’re most likely to<br />

be there<br />

› Test different types of post<br />

and see what works best for<br />

you. When you know which<br />

types generate good results,<br />

you can do more of them.<br />

Campfires always generate<br />

a lot of engagement on one<br />

of my client’s Instagram<br />

account. Failing that, dogs<br />

are always very popular if<br />

your venue is dog friendly<br />

› Use a scheduler, this way<br />

you have planned and onbrand<br />

content available, plus<br />

it saves a lot of time. Use an<br />

external one such as Later or<br />

Planoly, or schedule within<br />

Facebook's Business Suite<br />

› Develop useful<br />

collaborations on both a<br />

local (eg. your local tourist<br />

office) and national level<br />

(eg. VisitBritain) and support<br />

their own social media<br />

efforts too<br />

› Showcase your Instagram<br />

everywhere and make sure<br />

your social media buttons<br />

are on your website and that<br />

they work<br />

› Communicate with your<br />

followers via questions and<br />

invite them to comment<br />

below<br />

› Resist being salesy. 80 per<br />

cent of your posts should<br />

be informative/funny or<br />

relevant. That leaves 20 per<br />

cent of your posts eligible<br />

for sales messaging. People<br />

switch off fast when they<br />

are frequently sold to. Build<br />

and develop your “know,<br />

like, trust” factors with your<br />

audience.<br />

HASHTAG STRATEGY<br />

As part of growing your<br />

followers organically, it is<br />

important to create a hashtag<br />

strategy. Choose hashtags<br />

to describe a post’s content<br />

eg. #belltent, hashtags to<br />

describe the industry eg.<br />

#UKHospitality, and thirdly<br />

hashtags for the community<br />

you are aiming at eg.<br />

#glamping.<br />

Use a mixture of different<br />

“sized” hashtags ranging from<br />

500,000 to 10,000. By this I<br />

mean, key your chosen word<br />

into the search bar, click Tag<br />

and view suggestions from<br />

the dropdown. These rank<br />

by the number of times they<br />

have been used. Avoid using<br />

hashtags with large numbers<br />

next to them eg. #escape,<br />

as your post will get lost its<br />

popularity. Ensure that you<br />

use hashtags that people in<br />

your target audience are likely<br />

to check. If there's a relevant<br />

connection then users are<br />

likely to follow your account.<br />

It's a matter of preference<br />

if you position your hashtags<br />

at the very bottom of the<br />

ABOUT THE AUTHOR<br />

Lisa Bullen runs Social Media Sussex, a social<br />

media consultancy providing social media<br />

training and advice for the leisure industry.<br />

Lisa's online social media course for<br />

campsites/glampsites has featured on<br />

Cool Camping and Host Unusual. She is also<br />

co-founder of award-winning The Secret<br />

Campsite in East Sussex. Contact Lisa at lisa@<br />

socialmediasussex.com or visit her website<br />

www.socialmediasussex.com<br />

post or add them in as a first<br />

comment. Try to avoid putting<br />

many hashtags within the<br />

caption as it looks spammy<br />

and annoys people.<br />

SOCIAL MEDIA INFLUENCERS<br />

A social media influencer is<br />

a user on social media who<br />

has established credibility in<br />

a specific industry, has access<br />

to a large audience and can<br />

persuade others by virtue of<br />

their authenticity and reach.<br />

Building relations with<br />

relevant social media<br />

influencers can be beneficial<br />

for your business but choose<br />

them carefully. If you enter<br />

into a paid arrangement<br />

then ensure it’s all written<br />

down to avoid any later<br />

misunderstandings.<br />

Consider contacting other<br />

brands or companies that the<br />

influencer has worked with<br />

to assess the value they gave<br />

and get first hand feedback.<br />

Don't be afraid to say no to<br />

influencers who may contact<br />

you and want to collaborate,<br />

and if it's too good to be true<br />

then it probably is!<br />

WWW.OPENAIRBUSINESS.COM 45

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