2020 iLEAD e-book

This should be a short and clear statement of exactly what is required. Ideally, it should be stated in the form
‘It is our aim to . . .’. Important:
You must take personal ownership of the mission. Even if you disagree with what is being asked of you,
avoid any temptation to say ‘We’ve been asked to . . .’.
Instead, always give your full personal commitment and say something like ‘I want us to . . .’. This
message leaves people in no doubt about what you want them to achieve.
Implementation
You can now outline the detailed implementation plan so the team can understand exactly what they are
expected to do. This part of the briefing might include:
an overview of the whole plan
individual tasks – what each person will be doing in detail
co-­ ‐ordinating instructions – for example, milestones or contact points
monitoring and measuring – how will progress be reported?
Logistics
This part of the briefing should cover all the logistical support that may be required. Issues to cover might
include:
materials, equipment, processes or procedures, documents
computer hardware or software
whether there are any special personnel arrangements
whether any training will be required or given, when and where
budgets – how budgets will be set and monitored
who has control over the various key elements
where these people can be contacted, even if necessary out of normal hours.
Explain the task & Extra Information
You may need to break the task into several discrete steps. Remember the old coach-­ ‐mentoring mantra:
I do it normal,
I do it slow,
We both do it together,
Now – off you go!
The logic here is that the people learning have first of all a demonstration of the task being performed at
normal speed, so they can see what is expected of them. They then see the task broken into constituent parts,
so they can begin to understand what is actually involved. During the third phase they work through the task
with the instructor – their first ‘hands-­‐on’ experience of performing the task. This begins to build skill and
confidence. Finally, they have a go at doing the task by themselves. Once you see people readiness levels
improving, you may put an “s” to your “mile”