2020 iLEAD e-book

How to match your style to the situation
TWITTER SUMMARY
There is magic in diagnosing development levels and in matching them to the relevant leadership styles!
KEY IDEA
Each one of us responds to a leadership style that works in a given situation on a given goal or task. An
effective Situational Leader provides people with what is needed—be it direction or support—to develop their
skills, motivation, or confidence. To be a Situational Leader, you need to be able to use two kinds of
leadership behaviour -­‐ Directive Behaviour and Supportive Behaviour.
Directive Behaviour =
The Extend to which a Leader …
• Clarifies expectations
• Sets goals
• Tells and shows what, when and how to it
• Closely monitors, follows up and evaluates performance
Structure Organize Teach Supervise Evaluate
Extracted From Taolin Resources Portal
Supportive Behaviour =
The Extend to which a Leader …
• Listens
• Engages in 2,way communication
• Provides support
• Encourages and facilitates self,reliant problem,solving
• Involves people in decision making
Ask for input Listen Facilitate Explain Encourage
Extracted From Taolin Resources Portal
Directing, S1
The Directing Style is a combination of high Directive Behaviour and low Supportive Behaviour. The leader
specifies goals and roles and closely supervises the individual’s performance. The leader takes the lead in
telling the employee what, when, and how to accomplish the goal or task. Problem solving, decision making
and evaluation are largely initiated by the leader. The leader provides frequent follow-­‐up and feedback.
Coaching, S2