2020 iLEAD e-book

How to diagnose Development Levels
1. DIAGNOSE!
Competence
Development
Level
Motivation
Commitment
Confidence
Extracted From Taolin Resources Portal
TWITTER SUMMARY
The first skill of a situational leader is to take a step back and diagnose correctly others’ development levels.
KEY IDEA
Diagnostic Skill
The first skill of a situational leader is to be able to look at a situation and diagnose others’ development levels
in order to decide which leadership style is more effective for the goal or task at hand.
Development Level
The Development Level of an individual in a particular task or goal is made up of two elements: Competence +
Commitment. An individual can be at one level of development on one goal or task and at another level of
development on another goal or task.
Competence
Competence is a measure of an individual’s demonstrated (a) task-­‐specific knowledge and skills and (b)
transferable knowledge and skills on a given goal or task.
Commitment
Commitment is a measure of an individual’s Motivation + Confidence in relation to a specific goal or task.
Motivation is a person’s interest in and enthusiasm for the goal or task. How interested is the person in
doing the goal or task well? How excited/passionate is he/she about it?
Confidence is a person’s feelings of being able to perform a goal or task well, without a lot of help.
Confidence is a feeling of self-­ ‐assurance and trust in oneself.
There are four levels of development, representing the four combinations of competence and
commitment:
Enthusiastic Beginner (D1)
At Development Level 1, an individual has low competence and high commitment. An individual at D1 is
interested in and enthusiastic about the goal or task, but lacks skills and experience. We call an individual at
D1 an Enthusiastic Beginner.
Disillusioned Learner (D2)