ORS Annual Report 2021
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MILESTONES<br />
<strong>2021</strong><br />
<strong>ORS</strong> Germany in year two of COVID-19<br />
Spring <strong>2021</strong> – growth spurt<br />
Additional contracts in North<br />
Rhine-Westphalia and Rhineland-Palatinate<br />
at the end of 2020/beginning<br />
of <strong>2021</strong> brought turbulent times for<br />
us. Our HR team was faced with the<br />
challenge of recruiting and inducting<br />
150 new <strong>ORS</strong> colleagues within a<br />
matter of weeks. This only succeeded<br />
thanks to the dynamic support of<br />
our colleagues from the facilities and<br />
the <strong>ORS</strong> Group. Internal support and<br />
team spirit in a time of crisis proved<br />
themselves yet again, making us<br />
proud of what we have achieved and<br />
optimistic about what is still to come.<br />
New accommodation <strong>2021</strong><br />
We were delighted to launch our<br />
third accommodation centre in North<br />
Rhine-Westphalia – Düren ZUE in the<br />
administrative district of Cologne,<br />
which opened on 1 March. At the<br />
same time we took charge of facility<br />
management at the Sigmaringen regional<br />
reception centre, taking on responsibility<br />
for technical operations,<br />
maintenance and the upkeep of all<br />
operational systems on the premises.<br />
On 1 April we expanded into Rhineland-Palatinate,<br />
taking on support responsibilities<br />
in two accommodation<br />
centres: these additional contracts<br />
for the reception facilities for asylum<br />
seekers (AfA) in Kusel and Hermeskeil<br />
mark an important milestone for us.<br />
Our new partner, the Trier State Inspectorate,<br />
expressed great interest<br />
in our concepts, and dialogue quickly<br />
developed. Following an intensive<br />
set-up phase, we are also experiencing<br />
challenges here, however – the rural<br />
setting is making it difficult to find<br />
local specialists to fill vacancies. We<br />
launched an extensive internal initiative<br />
to expand recruitment. Among<br />
other things, this saw us create a larger<br />
recruitment team, widen our search<br />
to cover the whole European area and<br />
enter into partnership with a recruitment<br />
agency.<br />
Autumn was dominated by our return<br />
to Berlin. Having had to hand over<br />
our accommodation in Colditzstraße<br />
to our successor in December 2020,<br />
we were delighted at the return to the<br />
‘Bäkestraße’ hostel, where we were<br />
able to welcome back a large per-<br />
20
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