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Sustainability Report 2021

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INTRODUCTION<br />

OUR STAKEHOLDERS<br />

We identify below FERCAM’s stakeholders, highlighting the methods of involvement for each one.<br />

• Code of Ethics<br />

• Periodic satisfaction surveys<br />

• Partnership development<br />

• Website, Social Networks and newsletter<br />

CLIENTS<br />

• Code of Ethics<br />

• Institutional documentation<br />

LEGISLATOR,<br />

PUBLIC<br />

ADMINISTRATION<br />

AND CONTROL<br />

BODIES<br />

• Code of Ethics<br />

• Qualification process<br />

• Dialogue through meetings / surveys<br />

• Partnership<br />

SUPPLIERS<br />

24 SUSTAINABILITY REPORT 2 0 2 1 FERCAM SPA

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