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INTRODUCTION<br />
MATERIALITY ANALYSIS<br />
In terms of sustainability report, topics that are significant on economic, environmental and social performances<br />
of the company and that are able to substantially affect stakeholders’ decisions and business strategy are<br />
considered material, i.e. relevant.<br />
The identification of such material topics was carried out through a careful analysis of economic, social and<br />
environmental impacts of company’s activity, evaluating their relevance compared to company priorities and<br />
the main expectations of stakeholders.<br />
FERCAM priorities were identified evaluating critical issues and long-term opportunities for every topic through<br />
internal meetings, company’s documents analysis (Strategy, Code of Ethics, 231 Model, policy, etc.), and analysis<br />
of work-environment survey results.<br />
External stakeholders’ point of view was instead determined through sectoral-context analysis, benchmark<br />
analysis, mapping analysis of relevant aspects highlighted in international publications, feedbacks and<br />
customer-satisfaction analysis and results of surveys /workshops that involved the main categories of suppliers.<br />
The first materiality matrix was arranged in 2019, and in order to update it with reference to the report year<br />
<strong>2021</strong>, direct employees and a relevant sample of customers and suppliers were involved through an online survey.<br />
The following materiality matrix graphically summarises the most relevant topics according to the dual-significance<br />
criterion for company and stakeholders and shows those that had at least an average rating for both parties.<br />
26 SUSTAINABILITY REPORT 2 0 2 1 FERCAM SPA
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