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Industry Knowledge<br />
It is of prime importance that an<br />
organization has thorough industry<br />
knowledge. Without knowing the nit-bits<br />
of the industry, it is difficult to flourish<br />
and provide services which are a class<br />
apart. Before any organization ventures<br />
into the industry, it is essential that<br />
they know how the industry is moving<br />
and how they should make changes to<br />
their methodologies in order to remain<br />
relevant and also be a top-performing<br />
organization.<br />
Location<br />
Location is one of the most important factors, but also one of the most subjective,<br />
as the ‘ideal’ is very much determined by the type of visitor and the type of<br />
hotel itself. However, there are a few factors we take into consideration when<br />
determining the winners of location-based awards. The first is convenience; that<br />
is, hotels that are easy to travel to. Many of our winners in this category are in<br />
convenient locations, such as adjacent to airports, close to beaches or found in<br />
the heart of easy-to-navigate cities. We are always impressed when hotels go the<br />
extra mile to take the hassle out of traveling and offer such additional services as<br />
airport shuttles or car hire services. However, we’re always excited to come across<br />
a hotel that is, to use a familiar phrase, off-the-beaten-track. A hotel that can<br />
offer something a little different, in terms of natural surroundings, can make the<br />
difference between a good holiday and an incredible one.<br />
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