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Savanta - Consumer Unwrapped Webinar

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The Warm Glow<br />

Behavioural Science shows that people make choices that support<br />

their personal narrative. These choices may not always be logical,<br />

but they align with what we think about ourselves and give us a<br />

sense of joy and satisfaction (a “warm glow”) when we do our part to<br />

help others or society. <strong>Consumer</strong>s are slowly but surely valuing<br />

brands that reflect their ideals and can deliver ‘warm glow’ moments.<br />

“[Our choices] align with what we<br />

think about ourselves and give us<br />

a sense of joy and satisfaction (a<br />

“warm glow”) when we do our<br />

part to help others or society”<br />

savanta.com<br />

8

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