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The Garage 360

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NEWS<br />

For example, sales excellence will be achieved through management<br />

and adviser training underpinned by new customer service<br />

technology; we can nurture growth areas like the HGV market<br />

with Digraph, and geographic markets including Ireland; and we’ll<br />

be working hard to get the crucial electric vehicle (EV) parts that<br />

garages need to retain and win new customers. If we can help our<br />

customers to thrive, then we can thrive with them.<br />

“Our recent success reveals what can happen when we get out<br />

and see customers. <strong>The</strong>y like the way we’ve changed over the years.<br />

We’re not just here to supply parts. We’re here to solve customers’<br />

problems armed with a whole scope of services, really being a<br />

supportive partner of choice.”<br />

<strong>The</strong> Supplier Zone at the conference featured activations and<br />

demonstrations from leading brands like Shell, Varta, Pagid, Brembo,<br />

Valeo, Mann, Bosch and Schaeffler – many of which work closely<br />

with LKQ on the 1TEC Auto Hub garage concept network launched<br />

last year, and which share LKQ’s commitment to innovation and<br />

customer support.<br />

In a talk to delegates, Anthony McAteer, group procurement<br />

director at LKQ Euro Car Parts, also committed to being the first<br />

to market on key products launching in the next few years to help<br />

customers keep pace with evolving vehicle technologies. Meanwhile,<br />

Andy Southby, new Chief Commercial Officer for UK & Ireland,<br />

spoke about the importance of building trust with customers,<br />

embracing change and how the business can and will continue to<br />

add value to the aftermarket.<br />

Guests also heard from David Coulthard and Bernie Collins<br />

about their experiences in F1, how that can be transferred to<br />

colleagues, and on the importance of attracting young talent into<br />

the automotive sector.<br />

<strong>The</strong> show’s LKQ Zone was home to a series of stands detailing<br />

the group’s commitment to its colleagues and to driving progress<br />

on the issues that matter. As well as highlighting key sustainability<br />

achievements and initiatives like its Community Branch Fund that<br />

supports local grassroots causes, there was a significant focus on<br />

diversity, equity and inclusion, including the group’s industry-leading<br />

commitment to reaching a 25% female workforce by 2025.<br />

Speaking about the conference, Kevan added: “In a competitive,<br />

challenging environment, the Branch Managers Conference brought<br />

our colleagues, suppliers and customers together to reflect on<br />

everything we’ve done to reinforce our position as customers’<br />

partner of choice – and how strong and sustainable we increasingly<br />

are as a result. Building these relationships is centric to the<br />

aftermarket’s success, as an ecosystem that relies on each other.<br />

“But we know we can never rest on our laurels in a dynamic<br />

market like the aftermarket. At the heart of the show was the<br />

principle of how we can continue to deliver excellence for<br />

customers by investing in our people and products, and by fighting<br />

industry issues on their behalf to secure our mutual success.”<br />

A SAFE SOLUTION FOR ALL GARAGES<br />

An Anti-Slip GRP Solution<br />

for <strong>Garage</strong> Inspection Pits<br />

To achieve total safety around vehicle inspection pits,<br />

anti-slip GRP (Glass Reinforced Plastic) grating can be<br />

installed with side ramps or in the majority of cases the<br />

grating covers simply slot into a rebated ledge/bearer.<br />

GRP garage covers are lightweight to lift out and<br />

strong enough to take heavy weight. We recommend<br />

our Open Mesh GRP Grating thickness at 38mm or<br />

50mm.<br />

We can cover Bus & Coach Pits, Truck, Trailer & HGV Pits,<br />

Wide Bodied Vehicle Pits, Railway & Locomotive Pits,<br />

DVSA ATF Testing Pits.<br />

BENEFITS OF GRIPCLAD’S<br />

GRP FLOOR GRATING<br />

● Lightweight and easy to lift<br />

and shift<br />

● Safe anti-slip walking surface<br />

● Cut to manageable size and<br />

easily slotted and laid<br />

● If no angle, use our ramp<br />

edging<br />

● Anti-slip surface<br />

● Virtually zero maintenance<br />

● Neat and tidy look<br />

For further details on all our products contact: 023 8040 6796<br />

Email: enquiries@gripclad.co.uk Web: www.gripclad.co.uk/applications/garage-inspection-pit/<br />

THE GARAGE 13<br />

12,13 LKQ Vision.indd 2 29/02/2024 13:59

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