TCS Corporate Sustainability Report 2010-11 - Tata Consultancy ...

Figure 42 TCS donated Swatch water
filters at Chile
CASE STUDIES
TCS BPO Employability Programme
The plants were put up in the Southern Region of Chile to
reduce the incidence of water shortage experienced by the
coastline and rural sectors. In July 2010, the first
Desalination Plant was inaugurated for use. Four other
plants were ready for use by the end of 2010.
TCS associates in Switzerland worked with a TCS client Swiss
Re to collect funds for the Haiti Earthquake Relief. A
collection drive was also initiated by TCS associates in
Australia to assist the victim of the Queensland floods. TCS
contributed AUD 30,000 towards the Queensland Flood
Disaster Fund.
India produces 3.2 million graduates each year. However the unemployment rate among India’s
graduates is around 17.2% (Govt. of India 2005). TCS visualized that the problem of graduate
unemployment can be resolved by increasing employability of rural graduates.
Initial visits made to rural colleges in Maharashtra and Tamil Nadu indicated that a large percentage of
students from these areas do not have access to high quality education or skills training that are
essential in a competitive corporate environment like TCS.
In 2010-2011, TCS targeted underprivileged rural youth and individuals from marginalized sections of
the society in the Indian states of West Bengal, Odisha, Maharashtra, Gujarat and Tamil Nadu for
providing free training in English Communication, Corporate Etiquette and Basic Computer Skills.
TCS has trained over 3600 graduates out of which 375 have received conditional offers of employment
from TCS BPO. At present, 250 of the trained candidates are working at entry level jobs in the TCS BPO
at Mumbai, Kolkata, Chennai and Baroda. The initiative facilitated the training and subsequent
employment of Rita Toto, the first woman to graduate amongst the Totos- a tribe designated by the
Government of India as a “particularly vulnerable tribal group”.
The programme offers 100 hours of free training to improve the English Communication skills,
Computer skills and Corporate etiquette. At the end of the training, the candidates are put through the
regular recruitment process.
Figure 43 Enhancing employability of Rural Youth in India
59