Data Domain OST User Guide - Symantec
Data Domain OST User Guide - Symantec
Data Domain OST User Guide - Symantec
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Error Logging<br />
Troubleshooting the NetBackup Environment<br />
The principal tool for troubleshooting problems on the NetBackup side with the <strong>Data</strong> <strong>Domain</strong> <strong>OST</strong><br />
plug-in is the error log. Before starting a backup, restore, or optimized duplication operation, run<br />
the following script on the NetBackup media server to enable logging. The script depends on your<br />
operating system:<br />
UNIX<br />
# /usr/openv/netbackup/logs/mklogdir<br />
Windows<br />
C:\Program Files\Netbackup\logs\mklogdir.bat<br />
<strong>Data</strong> <strong>Domain</strong> System<br />
Alternatively, you can enable logging from the GUI.<br />
To enable logging:<br />
1. Expand the NetBackup Management node.<br />
2. Expand Host Properties.<br />
3. Select Master Servers.<br />
4. In the right pane, double-click the machine name. The property window is displayed.<br />
5. Select a logging node from the tree pane.<br />
6. Set the global logging level to 5, and click OK.<br />
Once you have enabled logging, the <strong>OST</strong> plug-in prefixes error and informational log messages by<br />
the name of the plug-in: <strong>Data</strong><strong>Domain</strong>.<br />
Troubleshooting 61
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