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13th Annual International Management Conference Proceeding

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two professors used a survey questionnaire, and constructed an index measuring the relative cultural strengths of these<br />

companies. They then evaluated these companies' 1977-1988 financial performance using three different measures,<br />

namely average yearly increase in income, average yearly return on investment and average yearly increase in stock price.<br />

Correlations were used to test the assertion that companies with strong cultures performed better than their weaker<br />

counterparts. Their work concluded that corporate culture could have a significant impact on a firm's long term<br />

economic performance and that corporate culture would probably be an even more important factor in determining<br />

the success or failure of firms in future.<br />

The correlation between corporate cultures and economic performance was further illustrated by the results of the reanalysis<br />

work undertaken by Terrence Deal and Allan Kennedy, the joint authors of the book "Corporate Cultures:<br />

The Rites and Rituals of Corporate Life". They calculated the average performance of the top twenty culturally robust<br />

companies and compared these to ratings for the bottom twenty. The remarkable results showed that the culturally<br />

strong companies averaged 571% higher gains in operating earnings, 417% higher returns on investment and 363%<br />

increase in stock prices respectively than their culturally deprived counterparts over the eleven years.<br />

In so far as SMEs in Kenya are concerned, the concepts of "corporate governance" and corporate culture are still<br />

somewhat foreign to the majority of them. At its most basic, it's described as the personality of an organization. It<br />

guides how employees think, act, and feel. Corporate culture is a broad term used to define the unique personality or<br />

character of a particular company or organization, and includes such elements as core values and beliefs, corporate<br />

ethics, and rules of behavior. Corporate culture can be expressed in the company's mission statement and other<br />

communications, in the architectural style or interior design of offices, by what people wear to work, by how people<br />

address each other, and in the titles given to various employees (Hansen 2006). Few are aware of their importance.<br />

Still less have actual experience of implementing good corporate governance standards or cultivating strong, consistent<br />

corporate culture in their own firm.<br />

IV CORPORATE GOVERNANCE OF KENYAN SMEs<br />

The widespread neglect of the corporate governance practices, with regard to SMEs in Kenya bears some considerable<br />

risks which can be concluded in several points.<br />

1. High staff turnover: This would result to high costs attributed to repeated recruitment, training and replacement<br />

affect the image of the organization and the income level. (Mubibo, 2005)<br />

2. Increase of financial difficulties: Many entrepreneurs lack awareness on where to obtain business finance. This has<br />

been indicated by the study by Ngoze (2003) on Micro Finance Institutions (MFI) type of SMEs which play a<br />

major intervention role in the development of the small and micro enterprise sector in the developing world<br />

today. Several studies (Kenya 1996, Kibas 1995) have shown that one of the prevailing impediments to growth<br />

and expansion by SMEs is lack of credit for both working and capital expenditure. Its accessibility, where it is<br />

available, has been noted as another problem (Kibas and Wasike 2003). Not only bankers and investors look for<br />

properly run SMEs for business and investment, so would overseas and Kenyan SMEs who are looking for<br />

strategic partners with Kenyan SMEs. Overseas SMEs in particular are likely to be very demanding on the<br />

background of their strategic partners. Without any experiences in collaborating with Kenyan SMEs, they would<br />

naturally assess a Kenyan SME in terms of its corporate governance standards and corporate culture, as these are<br />

more easily observable indicators of the extent of openness, integrity, accountability, trustworthiness and<br />

capabilities of a corporation.<br />

3. Loose business opportunities: First, the advent of information technology, particularly e-commerce and Internet,<br />

has cut cross all national boundaries. This means greater and easier access to new markets and new customers, not<br />

only in the Common Market for Eastern and Southern Africa (COMESA) for promoting regional<br />

economic integration through trade and investment, but almost anywhere in the world at very low cost. In the<br />

past, only multinational corporations (MNCs) could afford to establish market presence in places away from<br />

their home grounds. However, with internet and e-commerce, even an SME could be transformed overnight into<br />

an MNC, in terms of market coverage if not in terms of company size or turnover. While SMEs which are<br />

adaptive to these technological changes could successfully ride on the IT superhighway and expand their markets,<br />

those that fail to take advantage of what IT can offer would not just be left behind, but would find their markets<br />

contracting. For a Kenyan SME to be visionary and aggressive SME as opposed to a non-performing one in an<br />

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