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13th Annual International Management Conference Proceeding

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Figure 1 The Model of Intrapreneurship<br />

2. PREREQUISITES:<br />

Potential Elements<br />

Organisational<br />

characteristics<br />

� Organisational<br />

culture<br />

� Organisational<br />

setting<br />

Skills and attitudes<br />

of managers and<br />

employee<br />

Source: Adapted from Miller (1983)<br />

Key<br />

Variables<br />

Direction of dependence of variables<br />

2.3.1 The phenomenon of intrapreneurship<br />

1. PHENOMENON<br />

Intrapreneurship<br />

A.<br />

Venture<br />

creation and<br />

innovation<br />

Miller (1983) stresses that the phenomenon of intrapreneurship is displayed in a firm’s commitment to<br />

innovation. There are three related components of innovation: product innovation, proactiveness, and risk<br />

taking. Product innovation refers to the ability of a small business to create new products or to modify<br />

existing ones to meet the demands of current or future markets. Proactiveness refers to a small business’s<br />

capacity to compete in the markets by introducing new products, services, or technologies. Risk taking refers<br />

to small business’s willingness to engage in business ventures or strategies in which the outcome may be<br />

highly uncertain (Zahra and Covin, 1995).<br />

Together these components form – as referred to here – an A-type manifestation of intrapreneurship,<br />

emphasising the creation of innovations and ventures as well as conducting research and development<br />

activities aiming to improve organisation’s competitive position and performance.<br />

Another dimension of the phenomenon of intrapreneurship is strategic renewal of the existing business – Btype<br />

manifestation of intrapreneurship, as referred to here. This strategic renewal of an existing organisation<br />

entails areas such as mission reformation, reorganisation as well as system-wide changes within the<br />

48<br />

B.<br />

Strategic<br />

renewal<br />

3. OUTCOMES:<br />

Firm performance<br />

Customer<br />

satisfaction<br />

Job<br />

satisfaction<br />

Financial<br />

performance

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