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Introduction to Social Marketing Lecture

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BEHAVIOURAL<br />

GOALS<br />

Behaviour allies<br />

Positive behaviour<br />

promotion<br />

Behaviour reinforcement,<br />

Maintenance support<br />

Behaviour ‘change’<br />

Behaviour controls<br />

current<br />

non-smokers<br />

dynamic interface<br />

current<br />

smokers<br />

eg: Smoking behaviour<br />

SEGMENTATION<br />

e.g. by relationship <strong>to</strong><br />

‘smoking behaviour’<br />

“never smoked, never will”<br />

“susceptible <strong>to</strong><br />

pressure <strong>to</strong> smoke”<br />

“recent quitter –<br />

potential <strong>to</strong> restart”<br />

“would like <strong>to</strong> quit<br />

but finding it hard”<br />

“strong entrenched resisters”

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