Introduction to Social Marketing Lecture

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The 4 primary ways to influence behaviour Social marketing considers how to utilise each area & get an appropriate balance or ‘mix’ between different ways to influence behaviour EDUCATE CONTROL social marketing intervention SUPPORT DESIGN
The marketing mix The Seven P’s applied to the public sector • Price • Product • Promotion • Place • Process • Physical evidence • People
Page 1 and 2:
Introduction to Social Marketing Le
Page 3 and 4:
Moving toward consumer orientation
Page 5 and 6: In your working environment what dr
Page 7 and 8: waste valuable resources
Page 9 and 10: Problem and Solution • How do you
Page 11 and 12: Example: ‘Health Challenge Englan
Page 13 and 14: Social marketing… in short “usi
Page 15 and 16: worthy sensible healthy challenging
Page 17 and 18: Turning into Longer term BENEFITS S
Page 19 and 20: How to approach social marketing As
Page 21 and 22: The Benchmark Criteria • Identify
Page 23 and 24: 1. Customer Orientation Developing
Page 25 and 26: “Customer intelligence is now a k
Page 27 and 28: Act on ‘insight’ - what really
Page 29 and 30: …but developing ‘actionable ins
Page 31 and 32: So What? • REALITY? Does it refle
Page 33 and 34: 3. Segmentation Using segmentation
Page 35 and 36: The importance of segmenting Don’
Page 37 and 38: 4. Clear behavioural goals? Strong
Page 39 and 40: BEHAVIOURAL GOALS Behaviour allies
Page 41 and 42: Competition CB-S 2006 OR Exercise m
Page 43 and 44: computer games excitement take drug
Page 45 and 46: 6. Exchange Understand what the per
Page 47 and 48: A balancing act costs benefits
Page 49 and 50: Incentives: Gym PruHealth membershi
Page 51 and 52: 7. Theory based Use theory to infor
Page 53 and 54: The People’s Movement (Sheffield)
Page 55: The 4 primary ways to influence beh
Page 59 and 60: ‘Total Process Planning’ model
Page 61: working to realise the potential of
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