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dr. ronald e. mcnair acknowledgements - University of St. Thomas

dr. ronald e. mcnair acknowledgements - University of St. Thomas

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UST McNair Scholars Program Research Journal<br />

half. And then there are the patients who want to be participants<br />

by talking one on one with the doctor and want all the information<br />

that is possible and they want to be involved in the decision<br />

making.” Analysis <strong>of</strong> the transcripts shows many women<br />

saying what one patient said best, “there needs to be a match<br />

on the doctors who are comfortable with each kind <strong>of</strong> patients.”<br />

Most <strong>of</strong> the participants fit the criteria for the second<br />

patient who wants to be involved in the care they receive<br />

because they wanted to be able to perform their music after<br />

treatments. Many <strong>of</strong> the women gave advice to future<br />

patients by saying “If there is a mismatching <strong>of</strong> the right doctor<br />

to the right patient, there will be conflict and the patient might<br />

not feel cared for.” There are several examples <strong>of</strong> this<br />

mismatching <strong>of</strong> patients to doctors, or instances where<br />

patients did not feel comfortable with the doctors they had.<br />

One particular example occurred with a woman who had<br />

difficulty with her health care pr<strong>of</strong>essionals. She recalled<br />

and said “I had to deal with so many nonmedical people when<br />

you went for radiation, there were like six people standing around,<br />

you know. And here I’m lying down with my breast hanging down<br />

being ready to get shot up and they were like wearing uniforms.<br />

They looked almost like airline attendants. And I thought why<br />

do they need all <strong>of</strong> these people around here.” This woman felt<br />

uncomfortable with the situation in the operating room.<br />

Though her doctors were in the room, she remarked she<br />

did not feel as if she could talk to them due to the lack <strong>of</strong><br />

intimacy she felt.<br />

Mattering in the long term/Survivorship<br />

Analysis revealed many women looking for support and<br />

a sense they mattered from their doctors after treatments<br />

were over. Most women commented they found they<br />

received the most attention when they were going through<br />

the cancer treatments. When the treatments were over,<br />

they recalled having problems adjusting to their damaged<br />

bodies as relating to performing and making music. A<br />

woman expressed her concern toward this topic by saying<br />

she found doctors focus more on the short term (e.g.<br />

getting rid <strong>of</strong> the cancer) than the long term (e.g. good<br />

quality <strong>of</strong> life). She went on to say, “I don’t think medical<br />

doctors understand holding an instrument for a solid hour, it’s not<br />

easy. I suppose a way to make them understand is to relate it to<br />

some sport. They might have a better understanding that it is very<br />

difficult to hold an instrument after having lymph nodes taken<br />

out.” Almost all <strong>of</strong> the women in this study remarked that<br />

8<br />

there needs to be more attention given to living with the<br />

long term effects <strong>of</strong> cancer treatments. The women<br />

remarked <strong>of</strong>ten they do not want to bother their medical<br />

team when they come in for routine checkups because they<br />

feel the doctors are <strong>of</strong>ten busy with other patients. The<br />

doctors who truly made women feel like they mattered<br />

were the ones who ad<strong>dr</strong>essed these issues. A patient put<br />

best what others were trying to articulate by saying,<br />

“I felt like my all the medical care that I had was excellent.<br />

I don’t find a lot <strong>of</strong> attention to long term care and how are<br />

you are in the long run. I think doctors have a lot <strong>of</strong> time to<br />

surround, mainly when I go to my oncologist appointment,<br />

which I will in April, a few key questions will be asked<br />

and they will get my ****bones and see**** and they will<br />

check on the critical things and do I have cancer. There are<br />

no signs that I have cancer. And sometimes my oncologist does<br />

ask about my comfort level and I guess, I always kind <strong>of</strong> get<br />

the idea, you know, they are busy dealing with people who<br />

are dying from cancer, they are not all that concerned with<br />

how am I doing in the long term. And I have never said<br />

that I’m doing poorly. I have continued to pursue this soreness<br />

and each time I go in I say well, you know, can you, to begin<br />

with I wanted physical therapy and he was willing to, you<br />

know, write a prescription for that and the massage is<br />

helping so he took my massage person’s card, um, but I guess<br />

I would hope for a little bit more attention to the long term<br />

effects.”<br />

CONSEQUENCES OF MATTERING<br />

It is important to note that many women in this study<br />

wanted to matter to their doctors. A patient recalled her<br />

experience with her doctors by saying “I had to switch doctors<br />

because they just didn’t seem to understand, you know. I wanted<br />

someone who would understand and be able to tell me how these<br />

treatments would affect my voice as a musician.” Many patients<br />

echoed what this woman said by saying they preferred the<br />

second type <strong>of</strong> doctor because it seemed this ideal doctor<br />

cared about them as a patient as well as a person.<br />

DISCUSSION<br />

The aim <strong>of</strong> this research was to see if patients perceive<br />

they matter to their health care providers. Patients stated<br />

mattering to doctors was very important in receiving quality<br />

care. Patients <strong>of</strong>ten switched doctors when they felt they<br />

didn’t matter to their health care providers. The main

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