Teaching and Examination Regulations - NHTV Breda

Teaching and Examination Regulations
(Dutch abbreviation: OER)
HBO bachelor’s programme Hotel Management
HBO bachelor’s programme Facility Management
NHTV Breda University of Applied Sciences
Academic Year 2012-2013 (1 September 2012 – 31 August 2013)
Amended version
The teaching and examination regulations are part of the study programme-specific part of the Students’ Charter. The
Students’ Charter describes the rights and duties of students, ensuing from the Dutch Higher Education and Research Act
(WHW) and consists of a general part pertaining to the institution as a whole, and of specific parts pertaining to the various
study programmes. The Students’ Charter is subject to alterations in laws and regulations.
First version Amended version
Academy Academy of Hotel & Facility Academy of Hotel & Facility
Management
Management
Study programmes B Hotel Management
B Hotel Management
B Facility Management
B Facility Management
Advice from study programme committee 12 June 2012 and 10 July 2012
Formalised by academy director 21 June 2012 20 November 2012
Approved by staff and student advisory committee 18 June 2012 and 10 July 2012
Approved by CvB 3 July 2012
Adopted by MR 28 August 2012

Explanation of amended version
Adjustment of the calculation of average (article 7.11 section 5g).
Averages can only be determined as weighted averages based on the number of ECTS credits.
This is not applicable to students who entered the programme in 2010-2011 and earlier. For these
students the average will be determined as average based on the results.
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Table of Contents
CHAPTER 1 GENERAL ................................................................................................................. 5
1.1 GENERAL PROVISIONS .................................................................................................................... 5
1.2 DEFINITIONS ................................................................................................................................... 5
1.3 APPLICABILITY ................................................................................................................................. 5
CHAPTER 2 GUIDING PRINCIPLES OF THE STUDY PROGRAMMES ..................................... 7
2.1 OBJECTIVES AND COMPETENCIES OF THE STUDY PROGRAMMES ....................................................... 7
CHAPTER 3 PREVIOUS EDUCATION AND ADMISSION ........................................................... 8
3.1 ADMISSION REQUIREMENTS RELATING TO PREVIOUS EDUCATION ...................................................... 8
3.2 ALTERNATIVE REQUIREMENTS FOR ENTRANTS FROM HAVO/VWO ................................................... 8
3.2.1 Extra admission requirements relating to previous education ....................................... 8
3.2.2 Additional requirements ................................................................................................. 8
3.2.3 ’Ruim baan voor talent’ (Make Way for Talent) ............................................................. 8
3.3 ENTRANCE TEST PERTAINING TO THE EXTRA ADMISSION REQUIREMENTS RELATING TO PREVIOUS
EDUCATION (DEFICIENCY TEST) ........................................................................................................ 9
3.3.1 ‘Old’ HAVO/VWO diplomas based on profiles ............................................................... 9
3.3.2 Proficiency test .............................................................................................................. 9
3.4 EXEMPTION FROM THE ADMISSION REQUIREMENTS RELATING TO PREVIOUS EDUCATION BASED ON
ANOTHER TYPE OF DIPLOMA OR QUALIFICATIONS ............................................................................... 9
3.4.1 HBO or WO propaedeutic certificate or degree ............................................................. 9
3.4.2 Equivalent diploma or qualifications .............................................................................. 9
3.4.3 Students with a diploma / qualifications obtained abroad, who are planning to
attend a Dutch-taught study programme .................................................................................... 10
3.4.4 Students with a diploma / qualifications obtained abroad, who are planning to
3.5
attend an English-taught study programme ................................................................................ 10
ENTRANCE EXAM FOR CANDIDATES AGED 21 OR OLDER ................................................................ 10
3.6 ENROLMENT ................................................................................................................................. 11
3.7 TERMINATION OF ENROLMENT ....................................................................................................... 11
CHAPTER 4 CONTENT, STRUCTURE AND ORGANISATION OF THE STUDY
4.1
PROGRAMME(S) ....................................................................................................................... 12
MODE OF DELIVERY ...................................................................................................................... 12
4.2 LANGUAGE .................................................................................................................................... 12
4.3 SCOPE AND DURATION OF THE BACHELOR’S PROGRAMME(S) .......................................................... 12
4.4 STRUCTURE OF THE STUDY PROGRAMME(S) .................................................................................. 12
4.4.1 General ........................................................................................................................ 12
4.4.2 Minor programmes ....................................................................................................... 12
4.4.3 BM pre-master’s track .................................................................................................. 13
4.5 AREAS OF SPECIALISATION ............................................................................................................ 13
4.6 THE CURRICULUM ......................................................................................................................... 14
4.7 EXEMPTIONS ................................................................................................................................. 14
4.7.1 Exemptions for students with a WEB diploma (MBO) ................................................. 14
4.7.2 Exemptions for students with a VWO diploma ............................................................ 15
4.7.3 Exemptions for students with an associate degree ..................................................... 16
4.8 ENROLMENT FOR THE MAIN PHASE (PROPAEDEUTIC PHASE AND MAIN PHASE OF THE SAME NHTV
STUDY PROGRAMME) ..................................................................................................................... 16
4.9 ENROLMENT FOR THE MAIN PHASE (PROPAEDEUTIC PHASE AND MAIN PHASE OF DIFFERENT NHTV
STUDY PROGRAMMES) ................................................................................................................... 16
4.10 LATERAL ENTRY ............................................................................................................................ 17
4.10.1 Lateral entry of students with a propaedeutic certificate obtained elsewhere ............. 17
4.10.2 Lateral entry of other students ..................................................................................... 17
4.11 REFERRAL IN THE MAIN PHASE ...................................................................................................... 17
4.12 TRANSITIONAL ARRANGEMENT RELATING TO CURRICULUM CHANGES .............................................. 17
4.13
HONOURS PROGRAMME ................................................................................................................ 17
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CHAPTER 5 BINDING RECOMMENDATION REGARDING THE CONTINUATION OF
STUDIES ................................................................................................................................ 19
5.1 BINDING RECOMMENDATION IN THE PROPAEDEUTIC PHASE ............................................................ 19
5.2 SPECIFIC PROVISIONS OF THE STUDY PROGRAMME OR GROUP OF STUDY PROGRAMMES ................ 19
5.3 PERSONAL CIRCUMSTANCES ......................................................................................................... 20
5.4 WITHDRAWAL OF THE NEGATIVE BINDING RECOMMENDATION REGARDING THE CONTINUATION OF
STUDIES ..................................................................................................................................... 20
CHAPTER 6 STUDENT COUNSELLING AND STUDENT PROGRESS ................................... 21
6.1 STUDENT COUNSELLING ................................................................................................................ 21
6.2 STUDENT COUNSELLING WITHIN THE ACADEMY / STUDY PROGRAMME ............................................ 21
6.3 PERSONAL CIRCUMSTANCES AND THE STUDENT COUNSELLOR’S ROLE ........................................... 21
6.4 STUDYING WITH A DISABILITY ......................................................................................................... 21
6.5 STUDENT PROGRESS MONITORING ................................................................................................ 22
CHAPTER 7 EXAMINATIONS ..................................................................................................... 23
7.1 COMPETENCY-BASED EDUCATION AND EARNING ECTS CREDITS .................................................... 23
7.2 EXAMINATIONS .............................................................................................................................. 28
7.3 ORGANISATION OF EXAMINATIONS ................................................................................................. 28
7.4 SEQUENCE OF EXAMINATIONS ....................................................................................................... 28
7.5 PERIODS OF TIME AND FREQUENCIES OF EXAMINATIONS ................................................................ 29
7.6 CONDITIONS FOR ANNUAL EXAM / COMPETENCY EXAM ................................................................... 29
7.6.1 Conditions for a competency exam ............................................................................. 29
7.6.2 Items of evidence for competency exams ................................................................... 30
7.6.3 Procedure regarding competency exams .................................................................... 30
7.6.4 Second opportunity regarding competency exams ..................................................... 31
7.6.5 Conditions for participation in competency development exam 1 ............................... 31
7.6.6 Conditions for participation in competency development exam 2 ............................... 31
7.6.7 Recommendation regarding the continuation of studies in the main phase ................ 32
7.6.8 Conditions for participation in competency exam 3 ..................................................... 32
7.6.9 Conditions for participation in competency exam 4 ..................................................... 33
7.7 REGISTRATION FOR EXAMINATIONS AND RESIT EXAMINATIONS ........................................................ 34
7.7.1 Regular procedure ....................................................................................................... 34
7.7.2 Possibility to register after the registration period........................................................ 34
7.8 INABILITY TO ATTEND AN EXAMINATION .......................................................................................... 35
7.9 WORK PLACEMENTS AND OTHER PRACTICAL COMPONENTS ........................................................... 35
7.10 GRADUATION PROJECT / THESIS .................................................................................................... 35
7.11 ASSESSMENT ................................................................................................................................ 35
7.12 ANNOUNCEMENT OF EXAMINATION RESULTS .................................................................................. 37
7.13 PERIOD OF VALIDITY ...................................................................................................................... 38
7.14 RECORD-KEEPING ........................................................................................................................ 38
7.15 PERUSAL ..................................................................................................................................... 39
7.16 EXEMPTIONS ................................................................................................................................. 39
7.16.1 Exemptions from examinations.................................................................................... 39
7.16.2 Assessment frameworks applied by the board of examiners in granting exemptions . 40
7.17 RULES OF CONDUCT AT EXAMINATIONS .......................................................................................... 40
7.17.1 Identification ................................................................................................................. 40
7.17.2 Additional rules of conduct ............................................................................................... 41
7.18 CONTINGENCY SCHEME................................................................................................................. 41
7.19 ACADEMIC DISHONESTY AND PLAGIARISM ...................................................................................... 41
7.20 EXAMINATION CERTIFICATES ......................................................................................................... 42
CHAPTER 8 FINAL EXAMS ........................................................................................................ 43
8.1 EXAM CONCLUDING THE PROPAEDEUTIC PHASE ............................................................................. 43
8.2 EXAM CONCLUDING THE MAIN PHASE (FINAL EXAM) ....................................................................... 43
8.2.1 Final exam of the HBO bachelor’s programme ........................................................... 43
8.2.2 Final exam of the associate degree programme ......................................................... 43
8.3 COMPENSATION POSSIBILITIES ...................................................................................................... 43
8.3.1 Compensation possibilities in the propaedeutic phase ............................................... 43
8.3.2 Compensation possibilities in the main phase ............................................................. 43
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8.4
8.5
8.6
8.7
ENTRY CONDITIONS OF THE FINAL EXAM ........................................................................................ 43
ANNOUNCEMENT OF FINAL EXAM RESULTS .................................................................................... 44
DEGREES CONFERRED .................................................................................................................. 44
8.6.1 HBO bachelor’s degree ............................................................................................... 44
8.6.2 Associate degree ......................................................................................................... 44
’CUM LAUDE’ DISTINCTION ............................................................................................................. 44
8.7.1 Propaedeutic phase ..................................................................................................... 44
8.7.2 Main phase .................................................................................................................. 44
CHAPTER 9 BOARDS OF EXAMINERS AND OTHER RELEVANT COMMITTEES ................ 46
9.1 BOARD OF EXAMINERS .................................................................................................................. 46
9.1.1 Appointment and composition of the board of examiners ........................................... 46
9.1.2 Duties and powers of the board of examiners ............................................................. 46
9.1.3 Working procedure of the board of examiners ............................................................ 47
9.1.4 Legal protection of the board of examiners ................................................................. 48
9.1.5 Concluding provisions .................................................................................................. 48
9.2 STUDY PROGRAMME COMMITTEE................................................................................................... 48
9.2.1 Appointment and composition of the study programme committee ............................ 48
9.2.2 Duties and powers of the study programme committee .............................................. 49
9.2.3 Working procedure of the study programme committee ............................................. 49
9.2.4 Legal protection of the study programme committee .................................................. 50
9.2.5 Facilities ....................................................................................................................... 50
9.2.6 Concluding Provisions ................................................................................................. 50
9.3 OTHER COMMITTEES ..................................................................................................................... 50
CHAPTER 10 ADOPTION AND AMENDMENT OF THE TEACHING AND EXAMINATION
REGULATIONS .......................................................................................................................... 51
10.1 EVALUATION, ADOPTION, AND ENTERING INTO EFFECT ................................................................... 51
10.2 AMENDMENTS ............................................................................................................................... 51
10.3 UNFORESEEN CIRCUMSTANCES ..................................................................................................... 52
CHAPTER 11 ADDITIONAL PROVISIONS ................................................................................... 53
11.1 HARDSHIP CLAUSE ........................................................................................................................ 53
APPENDIX 1 DEFINITIONS .................................................................................................................. 54
APPENDIX 2 CODE OF CONDUCT (ENGLISH-TAUGHT STUDY PROGRAMMES) ......................................... 59
APPENDIX 3 PROFESSIONAL COMPETENCIES ...................................................................................... 60
APPENDIX 4 ADMISSION REQUIREMENTS ............................................................................................ 61
APPENDIX 5 GRADING SYSTEM 21+ TEST ........................................................................................... 62
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Chapter 1 General
1.1
General Provisions
1 In conformity with article 7.59 of the WHW, NHTV has a Students’ Charter which has been
laid down by the Board of Governors (‘College van Bestuur’ or ‘CvB’) of NHTV, after
approval from the Representative Advisory Board (‘medezeggenschapsraad’). The
Students’ Charter consists of a part pertaining to the institution as a whole and a part
pertaining to the various study programmes. The part relating to the institution as a whole
has been laid down in a separate document (see intranet). The teaching and examination
regulations (‘OER’) are part of the study programme-specific part of the Students’ Charter.
2 In this document, NHTV Breda University of Applied Sciences will be referred to as NHTV
Breda.
3 The teaching and examination regulations will be in compliance with the rules and
regulations of the ‘OER Framework Arrangement HBO Bachelor’s Programmes’. The first
draft version was laid down by the Board of Governors on 12 January 2012. The definitive
version of this framework arrangement was laid down by the Board of Governors on 13
March 2012.
4 The teaching and examination regulations will be formalised by the academy director in
conformity with article 10.1 of these regulations.
5 The academy director will ensure that the teaching and examination regulations are
evaluated annually, and in this process, also conducts study time measurements for the
purpose of monitoring and adjusting the study load when necessary (WHW article 7.14).
6 The study programme committee will evaluate the way in which the teaching and
examination regulations are implemented. The study programme committee will present
the results of its evaluation to the academy director.
7 The Dutch version of the teaching and examination regulations will take precedence over
the English translation.
1.2
Definitions
The definitions insofar as relevant to the teaching and examination regulations are specified in
appendix 1 of the OER.
1.3
Applicability
1 The teaching and examination regulations 2012-2013 are applicable to all student cohorts,
of all study programme(s) as described in these OER, enrolled at NHTV. The OER are
applicable to the academic year of 2012-2013.
2 The academic year of 2012-2013 runs from 1 September 2012 up to and inclusive 31
August 2013.
3 If the decisions regarding the teaching and examination regulations 2012-2013 are not
finalised by 1 September 2012, the teaching and examination regulations 2011-2012 will
remain in force – as an exception to section 1 – until the teaching and examination
regulations 2012-2013 are approved and enter into force.
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4 These teaching and examination regulations specify the rights and duties of students of the
following study programmes:
Name of study
programme
B Hotel Management
ISAT code 34411
Degree title (in full) Bachelor of Business Administration in Hotel Management
Degree title (abbr.) BBA in Hotel Management
Name of study
programme
B Facility Management
ISAT code 34500
Degree title (in full) Bachelor of Business Administration in Facility Management
Degree title (abbr.) BBA in Facility Management
as well as the ensuing rights and duties of the Board of Governors, the academy director,
the board of examiners, the study programme committee, and the employees of the study
programme(s).
5 Where ‘students’ are mentioned in these teaching and examination regulations, this also
includes extraneous students, unless otherwise determined.
6 Where ‘he’ or ‘his’ is used in these teaching and examination regulations, it should be
taken to represent both ‘he’ / ‘his’ and ‘she’ / ‘her’.
7 Where ‘examination’ is used in these teaching and examination regulations, it should be
taken to represent, interim examinations, tests, assessments or competency exams.
8 Where ‘International Real Estate and Facility Management’ is used in these teaching and
examination regulations, it should be taken to represent ‘B Facility Management’ and vice
versa. Where ‘International Hotel Management’ is used in these teaching and examination
regulations, it should be taken to represent ‘B Hotel Management’ and vice versa.
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Chapter 2 Guiding Principles of the Study Programmes
2.1
Objectives and Competencies of the Study Programmes
1 The objective of the bachelor’s programme B Hotel Management is to ensure that its
graduates achieve the relevant professional competencies. The competencies that
graduates possess are described in appendix 3.
2 The objective of the bachelor’s programme B Facility Management is to ensure that its
graduates achieve the relevant professional competencies. The competencies that
graduates possess are described in appendix 3
3 The training profile of the bachelor’s programme B Hotel Management has been derived
from the national competency profile “Competentieprofiel Hoger Hotelonderwijs,
Beroepscompetenties voor de bacheloropleiding tot gastvrijheidmanager” CROHO 34411,
September 2004, Stichting Landelijk overleg Hoge Hotelscholen. The ten competencies
are specified in appendix 3.
4 The training profile of the bachelor’s programme in Facility Management has been derived
from the national competency profile “Facility Management, competentieprofiel voor
bacheloropleiding hoger beroepsonderwijs” CROHO 34500, October 2005, LOOFD
(Landelijk Overleg Opleidingen Facility Management) ISBN-10 9080849626. The ten
competencies are specified in appendix 3.
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Chapter 3 Previous Education and Admission
3.1
Admission Requirements relating to Previous Education
Students who want to enter a study programme in higher professional education (HBO) must be in
possession of a VWO diploma (pre-university education), HAVO diploma (upper general secondary
education) or an MBO diploma (secondary vocational education). The MBO diploma must be a
diploma from a middle management study programme or a specialist study programme as referred
to in article 7.2.2, first paragraph, of the Adult and Vocational Education Act (‘WEB’). A diploma, as
referred to in the preceding sentence, is equated with a diploma from a vocational training course
designated by ministerial regulation (article 7.2.2 paragraph 1c ‘WEB’).
3.2
Alternative Requirements for Entrants from HAVO/VWO
3.2.1 Extra admission requirements relating to previous education
The profile or profiles to which the HAVO or VWO diploma must relate (in order for a prospective
student to be considered for a certain study programme or group of study programmes) are
designated by ministerial regulation. Furthermore, subjects and other curriculum components that
must have been part of the final HAVO or VWO exam (in order to for a prospective student to be
considered for a certain study programme or group of study programmes) may also be designated
by ministerial regulation.
The table as presented in appendix 4 specifies the extra admission requirements relating to
previous education of the study programmes of the academy.
3.2.2 Additional requirements
B Facility Management
This study programme does not have any additional requirements.
B Hotel Management
By ministerial regulation, as referred to in WHW article 7.26a, study programmes are designated in
the area of the arts which require specific knowledge and skills from the prospective students. This
also applies to the Hotel Management programme. To apply for these study programmes, students
must be in possession of a written confirmation of admission, which can be obtained after
participation in the selection procedure.
For the purpose of the specific requirements, the Board of Governors of NHTV Breda will establish
criteria with regard to the selection and admission of students.
For every student, the Board of Governors will decide whether this student meets the relevant
requirements. If their decision is positive, the Board of Governors will subsequently issue a written
confirmation of admission.
3.2.3 ’Ruim baan voor talent’ (Make Way for Talent)
These study programmes do not have any additional requirements.
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3.3
Entrance test pertaining to the extra admission requirements relating to previous
education (deficiency test)
3.3.1 ‘Old’ HAVO/VWO diplomas based on profiles
As from August 2007 (HAVO) and August 2008 (VWO), the extra previous education requirements
for candidates with a HAVO or VWO diploma only relate to the ‘new’ profiles.
This means that candidates with a diploma based on the ‘old’ HAVO or VWO profiles no longer
comply with the extra admission requirements relating to previous education insofar as these are
applicable. That is why these candidates have to do an additional entrance test. However, NHTV
Breda will consider candidates who comply with the extra admission requirements relating to
previous education as in effect at the time they acquired their secondary school diploma.
3.3.2 Proficiency test
1 The Board of Governors may decide to enrol a candidate who has a diploma that is not in
accordance with the extra admission requirements relating to previous education, on
condition that this candidate shows, by means of a test (deficiency test), that he complies
with requirements which are comparable to the extra admission requirements relating to
previous education.
2 The requirements as mentioned in section 1 have to be met before the study programme
commences in conformity with WHW article 7.25, paragraph 4.
3 If a candidate enrols for the first time for a study programme with an enrolment restriction
(‘numerus fixus’), these requirements (as mentioned in the first section) have to be met
before 15 May before the commencement of the study programme, if this candidate obtains
his secondary school diploma in that same year.
3.4
WHW article 7.28
Exemption from the admission requirements relating to previous education based
on another type of diploma or qualifications
3.4.1 HBO or WO propaedeutic certificate or degree
A person who has been awarded a bachelor’s or master’s degree and a person who is in
possession of a propaedeutic certificate of a higher education institution, will also be entitled to
enrol on a study programme in higher education.
3.4.2 Equivalent diploma or qualifications
1 Every student who has access to higher education in a country that has ratified the
convention on the recognition of higher education qualifications in the European region,
will have access to NHTV Breda.
2 The Board of Governors will grant exemption from the admission requirements relating to
previous education as mentioned in article 3.1 to candidates who are in possession of a
diploma, either issued in the Netherlands or abroad, which is at least equivalent to the
admission requirements relating to previous education as mentioned in articles 3.1 and
3.2. International Office advises the Board of Examiners on this matter, and in this
process, applies the guidelines of Nuffic.
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3.4.3 Students with a diploma / qualifications obtained abroad, who are planning to
attend a Dutch-taught study programme
Not applicable.
3.4.4 Students with a diploma / qualifications obtained abroad, who are planning to
attend an English-taught study programme
1 Students who have been exempted from the admission requirements relating to previous
education based on a diploma as referred to in article 3.4.2 and who comply with one of
the conditions as mentioned in section 2 of this article, don’t need to take an English
language test in order to be admitted to an English-taught programme at NHTV Breda.
2 The conditions as referred to in section 1 of this article are:
- the student’s native language is English
- the student attended education in a country where the official language of
communication and instruction is English
- the student earned his Abitur in Germany with English as his Leistungskurs,
Neigungsfach or Profilfach.
3 Students who have been exempted from the admission requirements relating to previous
education based on a diploma as referred to in article 3.4.2, but who don’t meet one of the
conditions as mentioned in section 2 of this article, and who want to attend an Englishtaught
study programme at NHTV Breda, must demonstrate their English proficiency by
means of one of the following tests:
3.5
WHW article 7.29
- IELTS test
Minimum score: 6.0
- TOEFL test
Minimum scores:
- paper-based (PBT) 550
- computer-based (CBT) 213
- internet-based (iBT) 79
- Cambridge certificate in Advanced English (CAE)
Minimum score: C
Entrance Exam for Candidates Aged 21 or Older
1 Students who are 21 years of age or older and who do not meet the admission
requirements relating to previous education as referred to in articles 7.24 and 7.25 of the
WHW, nor have been exempted from these requirements on the grounds of article 7.28
paragraph 1 or paragraph 2 of the WHW, may be exempted from these admission
requirements after all if the successfully complete an entrance exam.
2 The Board of Governors may determine that the age limit mentioned in section 1 is not
applicable to a student who is in possession of a diploma that was issued outside the
Netherlands and that grants access to higher education in the country where it was issued.
3 The entrance exam involves an assessment of the candidate’s suitability to attend the
study programme and of the candidate’s proficiency in the language in which this study
programme is taught.
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4 The requirements of the entrance exam are:
a. Capacity test MCT-H (minimum score of 5 on a 9-point scale)
b. Oxford English Placement Test (minimum score of 65 points, which corresponds
with B2 proficiency level)
c. Selection interview
d. Work and leadership style test
More details on these tests and requirements can be found in appendix 5.
5 The entrance exam will be administered by or on behalf of the board of examiners.
6 The results of the entrance exam will be communicated to the student within 10 working
days. If the student passes the entrance exam, he will be exempted from the admission
requirements relating to previous education and he will be issued with a written statement
to this effect.
3.6
Enrolment
1 A student can only be enrolled if he complies with all the enrolment conditions in time
(preferably before 1 September but in any case no later than 30 September).
2 If a student wants to enrol for a study programme with an enrolment restriction (‘numerus
fixus’), he will also have to meet the enrolment condition of timely submitting or activating
the written confirmation of admission, as supplied by DUO.
3.7
Termination of Enrolment
1 Every student has the right to drop out in the course of the academic year and terminate
his enrolment. For every month that the student is no longer enrolled, he will receive refund
of a proportional part of the tuition fee. Any outstanding debts that the student may owe,
will be deducted from this refund.
2 Re-enrolment in the current academic year is not possible. The student must wait and enrol
for the new academic year starting on 1 September, provided that he did not receive a
negative binding recommendation regarding the continuation of studies.
3 If the student received a negative binding recommendation regarding the continuation of
studies, he will not be allowed to enrol for the same study programme at NHTV Breda,
unless
the negative binding recommendation is withdrawn by the board of examiners of the study
programme in question.
4 Contrary to the provisions of section 2, a student may re-enrol in the current academic
year, if there are any special circumstances involved. This, however, will only be possible
on the advice of the student counsellor and with the permission of the academy director.
5 A request for termination of enrolment must be submitted to Studielink (www.studielink.nl).
Studielink will forward this request to the student administration officers of NHTV. NHTV
will terminate the student’s enrolment with effect from the month following the month in
which the request for termination of enrolment was received through Studielink. Additional
information with regard to termination of enrolment can be obtained via DUO,
www.ocwduo.nl.
Upon termination of enrolment or re-enrolment, students are advised to make an
appointment with their student counsellor (via the secretarial office).
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Specific information on tuition fee refunds can be found in the student counsellor leaflets,
which are available to students via intranet. Students are advised to make an appointment
with their study career coach or student counsellor.
Chapter 4 Content, Structure and Organisation of the Study
Programme(s)
4.1
WHW article 7.7
Mode of Delivery
The bachelor’s programmes are delivered in a full-time mode.
4.2
WHW article 7.2
Language
The bachelor’s programmes are taught in English; the examinations are administered in English
too.
Where the use of the English language is concerned, a code of conduct is in effect (appendix 2).
4.3
Scope and Duration of the Bachelor’s Programme(s)
WHW article 7.4 and article 7.4b
1 The HBO bachelor’s programme consists of a propaedeutic phase consisting of 60 ECTS
credits and a main phase consisting of 180 ECTS credits. Both phases are concluded by
means of a final exam. The propaedeutic phase has a threefold purpose: orientation,
selection and/or referral.
2 The total HBO bachelor’s programme corresponds to a total of 240 ECTS credits. One
ECTS credit represents 28 hours of study. The standard duration of the study programme
is 4 years. One year of study consists of 60 ECTS credits (1680 hours of study).
4.4
Structure of the Study Programme(s)
4.4.1 General
The bachelor’s programme consists of a coherent whole of four units of study. Each unit of study
relates to a certain level of a set of competencies. The four units of study are as follows:
a. semester 1 and 2 (propaedeutic year): 60 ECTS;
b. semester 1 and 2, year 2: 60 ECTS;
c. semester 1 and 2, year 3: 60 ECTS;
d. semester 1 and 2 (graduation phase, fourth year): 60 ECTS credits.
4.4.2 Minor programmes
1 Fourth-year students can participate in a minor. All minors (either the general NHTV minors
or the specific minor programmes offered by the academies) last 10 weeks and have a
study load of 15 ECTS credits. The academy in charge of organising and offering the minor
is responsible for this minor in terms of contents and quality. With regard to the procedures
for choosing a minor for the academic year of 2013-2014, you are referred to the relevant
intranet page.
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2 If a student opts for participation in a minor, as referred to in section 1, then this student
does not need permission from the board of examiners to attend this minor. In any other
case, the student’s choice has to be authorised by the board of examiners of the student’s
own bachelor’s programme.
3 If a student wants to attend a minor at another education institution than that of his first
enrolment, he can do so on the basis of a second or higher enrolment. No extra costs will
be charged for this. However, specific courses may be refused if participation in these
courses leads to disproportionate expenses, owing to for instance, the necessity of forming
an extra group.
4 A minor, as referred to in section 3, should consist of at least 15 ECTS credits. If a minor
represents more than 15 ECTS credits, it is still only 15 ECTS credits that will be entered in
Osiris.
5 If the student participates in a minor, he will gather evidence for the competencies of his
bachelor’s programme he would like to work on during this minor in a portfolio. This
portfolio will be assessed during the final competency exam of his bachelor’s programme.
The minor catalogue of NHTV, which can be found on the website of NHTV, contains
information about the assessment system within minor programmes. The student offers his
portfolio for the purpose of a competency exam. At the competency exam, the examiners
will establish how the student has integrated the learning results of the minor attended into
his professional development process within the framework of his bachelor’s programme.
6 To participate in a minor programme, a student must have passed competency exam 3,
unless the board of examiners of his bachelor’s programme has granted permission to
already start on the minor programme.
4.4.3 BM pre-master’s track
1 The SBM pre-master’s track comprises a period of one academic year and represents a
study load of 60 ECTS credits.
2 The Academy for Tourism is responsible for the pre-master’s track in terms of contents and
quality.
3 Under the following conditions, the board of examiners will allow the SBM pre-master’s
track to replace the fourth year of the study programme:
- successful completion of assessment 3
- compliance with the admission requirements and selection procedure of SBM.
4 If the student is admitted to the SBM programme and completes the programme
successfully, he will not have to take assessment 4. The result achieved for the SBM
programme is also the student’s end result. If the student fails to complete the programme
successfully and/or leaves the programme prematurely, the student can fall back on the
graduation supervisor of the bachelor’s programme on which the student was enrolled
initially. In that case, the student will have to return to acquiring the competencies of this
bachelor’s programme and go through the assessment 4 procedure. A fast-track student
admitted to the SBM programme must submit a request for exemption from the Strategy &
Communication theme and a request for an early assessment 3 to the board of examiners.
4.5
Areas of Specialisation
1 The bachelor’s programme B Hotel Management does not have any areas of
specialisation.
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2 The bachelor’s programme B Facility Management does not have any areas of
specialisation.
4.6
The Curriculum
1 The curriculum of the bachelor’s programmes B Hotel Management and B Facility
management is available for students on N@tschool, in the file ‘Examenprogramma’s
2012-2013.
2 The progression rules of the bachelor’s programmes are available for students on
N@tschool, in the file ‘Overgangsregeling(en) 2012-2013’.
4.7
Exemptions
4.7.1 Exemptions for students with a WEB diploma (MBO)
1 A student who is in possession of a WEB diploma (MBO level 4) in the same field as the
HBO programme in question, may be exempted from examinations relating to units of
study up to a total of 60 ECTS credits.
2 The exemptions, as referred to in section 1, have been specified by the board of examiners
as follows:
Exemptions 2012-2013
ECTS
B Hotel Management
credits
Supply theme 8
Study trip 2
Demand theme 8
Placement theme 8
Operations theme 8
BP theme 8
Service points 2
Languages 6
SCC (incl. assessment 1 and 2) 10
Total 60
Exemptions 2012-2013
ECTS
B Facility Management
credits
CREM theme year 1 8
Placement theme year 1 8
Regular field trip year 2 2
Regular languages year 2 3
SCC year 3 3
Regular languages year 3 1
S&C fast track 5
Graduation phase 30
Total 60
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Students with a WEB diploma (MBO, level 4; MHS and MHBO) entering the HM
programme in 2012-2013 will be exempted from the Management Week theme and the
study trip in the main phase.
3 The exemptions, as referred to in section 2, will be explicitly registered in Osiris and
included on the list of marks.
4 The exemptions, as referred to in sections 1 and 2, will not be granted until the moment
when the student has actually earned the first 60 ECTS credits of the courses attended at
NHTV Breda, within the study programme in question.
4.7.2 Exemptions for students with a VWO diploma
1 A student who is in possession of a VWO diploma, may be exempted from examinations
relating to units of study up to a total of 60 ECTS credits
2 The exemptions, as referred to in section 1, have been specified by the board of examiners
as follows:
Exemptions 2012-2013 B Hotel Management
ECTS
credits
Placement theme year 1 8
BP theme year 1 8
Regular fieldtrip year 2 2
Regular languages year 2 3
SCC year 3 3
Regular languages year 3 1
S&C fast track 5
Graduation phase 30
Total 60
Exemptions 2012-2013 B Facility Management
ECTS
credits
CREM theme year 1 8
Placement theme year 1 8
Regular fieldtrip year 2 2
Regular languages year 2 3
SCC year 3 3
Regular languages year 3 1
S&C fast track 5
Graduation phase 30
Total 60
3 The exemptions, as referred to in section 2, will be explicitly registered in Osiris and
included on the list of marks.
4 The exemptions, as referred to in sections 1 and 2, will not be granted until the moment
when the student has actually earned the first 60 ECTS credits of the courses attended at
NHTV Breda, within the study programme in question.
TER HBO bachelor’s in Hotel Management and Facility Management 2012-2013 15

4.7.3 Exemptions for students with an associate degree
Not applicable.
4.8
WHW article 7.30
Enrolment for the Main Phase (propaedeutic phase and main phase of the same
NHTV study programme)
1 A student will be allowed to progress to the main phase of the NHTV study programme of
which he attended the propaedeutic phase, if he complies with one of the conditions as
specified in section 2.
2 The conditions as referred to in section 1 are:
a The student has passed the propaedeutic exam.
b The student has been granted permission by the board of examiners – at the student’s own
request and with regard to his special personal circumstances – to attend courses and take
examinations of the main phase before he has passed the propaedeutic exam of the
bachelor’s programme.
c The student has earned at least 60 ECTS credits in the first year of the propaedeutic
phase (see chapter 5, Binding Recommendation Regarding the Continuation of Studies),
unless the board of examiners has stipulated further conditions (see section 3).
3 Any conditions as mentioned in section 2c are not applicable.
4.9
Enrolment for the Main Phase (propaedeutic phase and main phase of different
NHTV study programmes)
1 A student will be allowed to progress to the main phase of an NHTV study programme
other than where he attended the propaedeutic phase, if he complies with one of the
conditions as specified in section 2 below.
2 The conditions as referred to in section 1 are:
a The student has passed the propaedeutic exam of another NHTV programme. Both
programmes must be part of the same domain.
b The student has been granted permission by the board of examiners of the new study
programme – at the student’s own request and with regard to his special personal
circumstances – to attend courses and take examinations of the main phase of the new
programme before he has passed the propaedeutic exam of the bachelor’s programme he
was attending initially.
c The student has earned 60 ECTS credits of the propaedeutic phase of another study
programme within NHTV Breda (see chapter 5 Binding Recommendation Regarding the
Continuation of Studies). In this respect, the board of examiners may stipulate further
conditions. The student will be obliged to complete the propaedeutic phase of the study
programme he was attending initially.
3 One of these conditions as mentioned in section 2c is that the student has an individual
plan of study which has been approved by the board of examiners and in which sufficient
priority is given to the examinations that the student has yet to pass in order to complete
the propaedeutic phase.
4 Another condition as mentioned in section 2c is: in the case of the B Hotel Management
programme: students must have successfully completed the selection procedure.
TER HBO bachelor’s in Hotel Management and Facility Management 2012-2013 16

4.10
Lateral Entry
4.10.1 Lateral entry of students with a propaedeutic certificate obtained elsewhere
1 A student who has passed the propaedeutic phase of a HBO study programme (either in
the Netherlands or outside) may be admitted to the main phase of an NHTV study
programme within the same domain.
2 A student who has earned at least 60 ECTS credits in a WO study programme (either in
the Netherlands or outside) may be admitted to the main phase of an NHTV study
programme within the same domain.
3 A student who is admitted to the main phase based on the condition mentioned in section 1
or 2 will have to complete the entire main phase curriculum, although individual exemption
arrangements may be possible (see article 7.16.1).
4 If the student attended a HBO or WO study programme (as referred to in sections 1 and 2)
that is not in the same domain as the main phase of the NHTV study programme that he
wants to enrol on, the board of examiners may grant individual exemption arrangements
(see article 7.16.1).
5 In addition to the provisions in sections 1 and 2, the board of examiners will be authorised
to impose additional conditions.
4.10.2 Lateral entry of other students
1 Within the framework of the agreements that NHTV has entered into with higher education
institutions abroad, students who have earned at least 180 ECTS credits may be admitted
(by or on the instructions of the board of examiners) to the fourth year of study. These
students will attend the curriculum of the fourth year which represents a total of 60 ECTS
credits. This category of students includes incoming double-degree students.
2 The students as referred to in section 1 will be granted exemption of 120 credits upon
completion of the courses of the fourth year of study.
3 In other cases, the board of examiners will decide on the scope of the exemption to be
granted.
4.11
Referral in the Main Phase
WHW article 7.9 – applies only to bachelor’s programmes that have areas of specialisation
Not applicable.
4.12
Transitional Arrangement Relating to Curriculum Changes
If any changes occur in the curriculum, the board of examiners will establish a transitional
arrangement. If necessary, the board of examiners will also stipulate how to deal with any changes
in the academic performance standards. Any transitional arrangements will be communicated via
N@tschool in the ‘information sources’ folder.
4.13
Honours Programme
The bachelor’s programmes do not have an honours programme.
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TER HBO bachelor’s in Hotel Management and Facility Management 2012-2013 18

Chapter 5 Binding Recommendation Regarding the Continuation
of Studies
WHW article 7.8b
5.1
Binding Recommendation in the Propaedeutic Phase
1 At the end of the first year of enrolment on the propaedeutic phase of a study programme,
every student will receive a recommendation from the board of examiners with regard to
the continuation of studies, either on the same study programme or another one.
2 A recommendation, as referred to in the first section, may involve a rejection, in which case
it is called a negative binding recommendation regarding the continuation of studies (or in
short: negative binding recommendation). In this respect, the board of examiners is of the
opinion that - taking into account any personal circumstances (see article 5.3) - the student
is not deemed capable of completing the study programme successfully, in view of the fact
that this student has failed to make satisfactory academic progress (see article 5.2, section
1).
3 Prior to issuing a negative binding recommendation, the board of examiners must seek
written advice from the student counsellor. This advice will be recorded in Osiris.
4 The Board of Governors may decide that the rejection as referred to in section 2 of this
article also extends to study programmes which have the same propaedeutic exam as the
study programme in question
5 A certain time limit may be attached to the rejection as referred to in section 3.
6 Before the board of examiners issues a rejection, it will give the student in question a
warning (the provisional recommendation) on the condition of a reasonable time limit within
which the student must have improved his academic performance in the areas that he is
deficient.
7 Before issuing a rejection, the board of examiners will give the student the opportunity to be
heard.
8 Every student who still has not passed the propaedeutic exam at the end of the second
year of enrolment will receive a negative binding recommendation.
9 In deviation from the provisions of section 8 of this article, the binding recommendation can
be postponed by one year, based on personal circumstances (see article 5.3) and on the
advice of the student counsellor.
10 In addition to the provisions of section 1 of this article, every student who terminates his
enrolment during the first year of enrolment will be given a negative binding
recommendation, unless the board of examiners decides otherwise, on the advice of the
student counsellor.
11 A student may appeal against a negative binding recommendation with the Examinations
Appeals Board within six weeks after the negative binding recommendation is issued.
5.2
Specific Provisions of the Study Programme or Group of Study Programmes
1 With regard to the issuing of a negative binding recommendation, the academic
performance standard (at the end of the first year of enrolment) applied by the academy is
60 ECTS credits (with the exception of SIG training sessions).
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2 The provisional recommendation as referred to in article 5.1.6 will be issued by the
academy
on 1 March at the latest. This provisional recommendation will be sent in writing to the
student, accompanied by a transcript of his academic achievements. The provisional
recommendation is based on the number of ECTS credits earned in the first semester of
the study programme (with the exception of SIG training sessions). A positive provisional
recommendation will be given if the student has earned 18 or more ECTS credits.
5.3
Personal Circumstances
Personal circumstances, as mentioned in article 5.1.2, involve:
1 illness;
2 physical, sensory or other disorder(handicap);
3 pregnancy ;
4 special personal or family circumstances;
5 engagement in top-class sport or board activities.
The student is advised to report the circumstances as mentioned under 1 to 5 inclusive to the
student counsellor as soon as possible (also see article 6.3). In this process, the student may be
required to submit a supporting statement, such as a medical or psychological statement. If the
personal circumstances are unknown to or have not been reported in time to the student
counsellor, then the provisions of article 5.1 will be applicable.
5.4
Withdrawal of the Negative Binding Recommendation Regarding the Continuation
of Studies
The board of examiners may withdraw a negative binding recommendation. This happens when
the student is deemed capable by the board of examiners to successfully complete the study
programme at the moment of re-entering this programme. To this end, the student is required to
submit evidence, based on which the board of examiners can make its decision. A propaedeutic
certificate obtained within the same field may serve as evidence. Withdrawal of the negative
binding recommendation regarding the continuation of studies is an absolute condition to reenrolment.
TER HBO bachelor’s in Hotel Management and Facility Management 2012-2013 20

Chapter 6 Student Counselling and Student Progress
WHW article 7.13 paragraph 2u and article 7.34 paragraph 1e
6.1
Student Counselling
This article does not apply to extraneus students.
1 The academy will apply an individual student counselling system. By means of this student
counselling system, the academy seeks to ensure that study-related problems are either
avoided or discovered in time, and to offer support in solving these problems.
2 If desired or necessary, notes taken during talks between a student and a student
counsellor can be recorded in the student progress monitoring system (Osiris).
3 The registration of data relating to student counselling will be in accordance with the
provisions of the ‘Privacy Regulations; Processing of Student Personal Data’. These
regulations are part of NHTV’s Students’ Charter and can be accessed via Intranet.
6.2
Student Counselling within the Academy / Study Programme
1 With regard to competency-based and demand-driven education, the student is supported
by a coach.
2 The student draws up a personal development plan, possibly in consultation with his coach.
Based on this plan, the student determines – in his personal activities plan – which
competencies he will be focusing on particularly and in what way.
3 The student consults with his coach about the progress of his learning process by means of
his portfolio.
4 The study career coach has counselling and referral talks with the student in the
propaedeutic phase; the contents of these talks may be laid down in a written report.
6.3
Personal Circumstances and the Student Counsellor’s Role
1 Students are advised to report any special circumstances (such as mentioned in article 5.3)
which may affect their academic results to the student counsellor as soon as possible. If a
special circumstance is likely to affect a decision of the board of examiners, then this
special circumstance should be reported before the board of examiners makes this
decision
2 The student counsellor of a study programme or group of study programmes may provide
advice to the board of examiners, both when asked and on his own initiative.
6.4
Studying with a Disability
1 Students with a disability, of whatever nature, may be allowed by the board of examiners to
attend courses and take examinations in a specially adapted manner. The facilities to be
provided for this purpose consist of a type or duration of units of study and examinations
particularly geared to individual situations, or the provision of practical aids. The student
counsellors of NHTV have published the handbook “Studying at NHTV with a disability” in
which facilities, arrangements, procedures and contact persons are described.
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2 To qualify for any of the facilities as referred to in section 1 of this article, students are
required to submit their request to the board of examiners, via the student counsellor of the
academy, as soon as possible after the commencement of the academic year or after the
occurrence of the disability.
3 The student counsellor may ask the student to submit a copy of a medical statement
issued by a doctor or psychologist.
4 The student counsellor will present the request - together with a recommendation
supported by reasons - for consideration to the board of examiners.
5 In the case of certain facilities, the board of examiners will grant authority to the student
counsellor.
6 The board of examiners will consider the request in the light of the professional
competencies of the bachelor’s programme.
7 The board of examiners will inform the student and the student counsellor of its wellfounded
decision in writing (or via Osiris).
8 In principle, facilities will be provided for the duration of an entire study programme, unless
otherwise determined by the board of examiners.
6.5
Student Progress Monitoring
1 The academy will ensure that the students’ academic achievements are carefully and
accurately recorded by means of the student progress monitoring system Osiris.
2 Students themselves will be responsible for checking their results for accuracy in the
academy’s student progress monitoring system Osiris. In the case of incorrect or
incomplete records in the system, the student is to report to the lecturer involved.
3 At least once every academic year, students will be sent a transcript of their academic
achievements and progress. This transcript will be sent to them no later than 30
September, either digitally or on paper. Together with the transcript of their academic
achievements and progress, students will receive information on the procedure for lodging
an objection if they believe the transcript to be incorrect or incomplete
4 If the academy’s student progress monitoring system provides for personal talks with the
students about their academic achievements and progress, the provisions of section 3 will
cease to apply.
5 If the student is of the opinion that there are items missing or incomplete in the transcript
(see section 3 or 4), he will have the right to lodge an objection with the board of examiners
before 31 October of that year. The board of examiners will examine the objection and will
make a well-founded decision. If the student disagrees with this decision, he has the right
to lodge an appeal with the Examinations Appeals Board of NHTV Breda.
6 The objection, as referred to in section 6, can only relate to final results of the previous
academic year.
7 Academic progress data will be recorded in accordance with the provisions of the ‘Privacy
Regulations; Processing of Student Personal Data by NHTV Breda’.
TER HBO bachelor’s in Hotel Management and Facility Management 2012-2013 22

Chapter 7 Examinations
7.1
Competency-based Education and Earning ECTS credits
1 The study programmes relate to a set of competencies. In the propaedeutic phase, ECTS
credits have been attached to the various units of study. In the main phase, year 3, regular
ECTS credits have been attached to the competency exams.
2 In the regular propaedeutic phase, the 60 ECTS credits have been allocated to the various
units of study as follows:
Every mark ≥ 4.0, µ ≥ 5.5
Every language: every mark ≥ 4.0 µ ≥ 5.5
HOTEL
MANAGEMENT
ECTS
credits
FACILITY
MANAGEMENT
ECTS
credits
SUPPLY 8 INTERNAL CLIENT 8
KNOWLEDGE 4 KNOWLEDGE 4
SKILLS/ATTITUDE 2 SKILLS/ATTITUDE 2
THEME ASSIGNMENT 2 THEME ASSIGNMENT 2
DEMAND 8 VISITOR MANAGEMENT 8
KNOWLEDGE 4 KNOWLEDGE 4
SKILLS/ATTITUDE 2 SKILLS/ATTITUDE 2
THEME ASSIGNMENT 2 THEME ASSIGNMENT 2
OPERATIONS 8 OPERATIONS 8
KNOWLEDGE 4 KNOWLEDGE 4
SKILLS/ATTITUDE 4 SKILLS/ATTITUDE 4
PLACEMENT 8 PLACEMENT 8
SKILLS/ATTITUDE 6 SKILLS/ATTITUDE 6
THEME ASSIGNMENT 2 THEME ASSIGNMENT 2
BUSINESS PLAN 8 CREM 8
KNOWLEDGE 4 KNOWLEDGE 4
THEME ASSIGNMENT 4 THEME ASSIGNMENT 4
STUDY TRIP 2 STUDY TRIP 2
LANGUAGES 6 LANGUAGES 6
ENGLISH (mandatory) 3 ENGLISH 6
SPANISH (optional) 3
GERMAN (optional) 3 SERVICE POINTS 2
FRENCH (optional) 3
DUTCH FOR
FOREIGNERS (optional) 3
ASSESSMENT 2 10
SERVICE POINTS 2
ASSESSMENT 2 10
The above mentioned ECTS credits will be awarded to the student on the basis of an
average mark (µ ≥ 5.5 on a ten-point scale) or the designation ‘Satisfactory’/’Pass’.
TER HBO bachelor’s in Hotel Management and Facility Management 2012-2013 23

3 In the regular main phase, year 2, the ECTS credits have been allocated to the various
units of study as follows:
Every mark ≥ 4.0 µ, ≥ 5.5
Every language: every mark ≥ 4.0 µ ≥ 5.5
HOTEL
MANAGEMENT
ECTS
credits
IMAGINEERING 7
FACILITY
ECTS
MANAGEMENT
MANAGEMENT &
credits
ORGANISATION 7
KNOWLEDGE 4 KNOWLEDGE 4
SKILLS/ATTITUDE 1 SKILLS/ATTITUDE 1
THEME ASSIGNMENT 2 THEME ASSIGNMENT 2
CRM 7 CREM 7
KNOWLEDGE 4 KNOWLEDGE 4
SKILLS/ATTITUDE 1 SKILLS/ATTITUDE 1
THEME ASSIGNMENT 2 THEME ASSIGNMENT 2
REVENU MANAGEMENT 10 IMAGINEERING 7
KNOWLEDGE 6 KNOWLEDGE 4
SKILLS/ATTITUDE 2 SKILLS/ATTITUDE 1
THEME ASSIGNMENT 2 THEME ASSIGNMENT 2
HUMAN RESOURCE MANAGEMENT 4 PURCHASING MANAGEMENT 7
KNOWLEDGE 4 KNOWLEDGE 4
SKILLS/ATTITUDE 1
THEME ASSIGNMENT 2
EVENT MANAGEMENT 3 EVENT MANAGEMENT 3
SKILLS/ATTITUDE 1 SKILLS/ATTITUDE 1
THEME ASSIGNMENT 2 THEME ASSIGNMENT 2
MANAGEMENT WEEK 2 MANAGEMENT WEEK 2
KNOWLEDGE 2 KNOWLEDGE 2
STUDY TRIP 2 STUDY TRIP 2
METHODS & TECHNIQUES 2 METHODS & TECHNIQUES 2
KNOWLEDGE 2 KNOWLEDGE 2
SERVICE POINTS 1 SERVICE POINTS 1
LANGUAGES 6 LANGUAGES 6
ENGLISH (mandatory) 3 ENGLISH 6
SPANISH (optional) 3
GERMAN (optional) 3
FRENCH (optional) 3
DUTCH FOR FOREIGNERS (optional) 3
PLACEMENT
(total 36 ECTS credits) 16
PLACEMENT
(total 36 ECTS credits) 16
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4 In the main phase, year 3, ECTS credits will be awarded when a student has demonstrated
in a competency exam that he masters the required competency level. The following ECTS
credits can be earned upon passing a competency exam:
Track Assessment 3 Assessment 4
Regular 120 ECTS credits 60 ECTS credits
VWO (cohort 2010-2011

The ECTS credits mentioned on the previous page will be awarded to the student on the
basis of an average mark (µ ≥ 5.5 on a ten-point scale) or the designation
‘Satisfactory’/’Pass’.
6 The fast-track VWO students (cohort 2011-2012) will be awarded ECTS credits in the main
phase, these credits are linked with the various units of study. The table below describes
how the ECTS credits have been allocated to the various units of study (year 2, fast-track
programme 2012-2013).
Every mark ≥ 4.0, µ ≥ 5.5
Every language: every mark ≥ 4.0 µ ≥ 5.5
HOTEL
MANAGEMENT
ECTS
credits
IMAGINEERING 7
FACILITY
ECTS
MANAGEMENT
MANAGEMENT &
credits
ORGANISATION 7
KNOWLEDGE 4 KNOWLEDGE 4
SKILLS/ATTITUDE 1 SKILLS/ATTITUDE 1
THEME ASSIGNMENT 2 THEME ASSIGNMENT 2
CRM 7 CREM 7
KNOWLEDGE 4 KNOWLEDGE 4
SKILLS/ATTITUDE 1 SKILLS/ATTITUDE 1
THEME ASSIGNMENT 2 THEME ASSIGNMENT 2
EVENT MANAGEMENT 3 EVENT MANAGEMENT 3
SKILLS/ATTITUDE 1 SKILLS/ATTITUDE 1
THEME ASSIGNMENT 2 THEME ASSIGNMENT 2
MANAGEMENT WEEK 2 MANAGEMENT WEEK 2
KNOWLEDGE 2 KNOWLEDGE 2
METHODS & TECHNICS 2 METHODS & TECHNICS 2
KNOWLEGDE 2 KNOWLEGDE 2
LANGUAGES 3 LANGUAGES 3
ENGLISH (mandatory) 1,5 ENGLISH 3
SPANISH (optional) 1,5
GERMAN (optional) 1,5
FRENCH (optional) 1,5
DUTCH FOR
FOREIGNERS (optional) 1,5
PLACEMENT 36 PLACEMENT 36
7 The fast-track MHBO students (cohort 2011-2012) will be awarded ECTS credits in the
main phase, these credits are linked with the various units of study. The table below
describes how the ECTS credits have been allocated to the various units of study (year 2,
fast-track MHBO programme 2012-2013).
TER HBO bachelor’s in Hotel Management and Facility Management 2012-2013 26

Every mark ≥ 4.0, µ ≥ 5.5
Every language: every mark ≥ 4.0 µ ≥ 5.5
HOTEL MANAGEMENT
ECTS
MHBO
credits
IMAGINEERING 7
KNOWLEDGE 4
SKILLS/ATTITUDE 1
THEME ASSIGNMENT 2
CRM 7
KNOWLEDGE 4
SKILLS/ATTITUDE 1
THEME ASSIGNMENT 2
EVENT MANAGEMENT 3
SKILLS/ATTITUDE 1
THEME ASSIGNMENT 2
LANGUAGES 6
ENGLISH (mandatory) 3
SPANISH (optional) 3
GERMAN (optional) 3
FRENCH (optional) 3
DUTCH FOR FOREIGNERS (optional) 3
STRATEGY & COMMUNICATION 20
KNOWLEDGE 18
STUDY TRIP 2
METHODS & TECHNICS 2
KNOWLEGDE 2
SCC 15
ASSESSMENT 3 15
8 A competency exam must be valid and reliable. A competency exam consists of several
components. A student is obliged to take all competency exams in order to earn the ECTS
credits required for his bachelor’s degree.
9 The bachelor’s programme offers the student four competency exams, spread over the
various years of study, and related to the four units of study as mentioned in article 4.4. In
order to be admitted to a competency exam, students have to meet the conditions for
participation as described in article 7.6.
- The first competency exam focuses on development and takes place halfway through
the propaedeutic phase.
- The second competency exam serves to conclude the propaedeutic phase and will be
offered twice.
- The third competency exam takes place in the main phase at the end of the third year
of study and is offered 4 times a year.
- The fourth competency exam serves to conclude the bachelor’s programme as a
whole and is offered 4 times a year.
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10 During a competency exam, the assessors will examine whether the student complies with
the required competency level.
7.2
Examinations
WHW article 7.10 paragraph 1
1 Every course is concluded by means of an examination. The examination may consist of
one or more tests.
2 At the beginning of each course, the following information will be communicated in writing:
a Contents (subject matter),
b Learning targets,
c Type/form of the examinations or test(s),
d The sequence in which the examinations have to be taken (if applicable),
e Any materials that students are permitted to use while taking the examination,
f If applicable, attendance and participation requirements relating to the course or parts of
the course.
3 The examination of a course is passed if the course requirements, determined in advance,
have been complied with.
4 When the examination has been taken, the result obtained for the course will be entered
into the Osiris student progress monitoring system.
5 Every examination serves to measure the student’s knowledge and skills, resulting in a
mark or other type of qualification.
6 An examination may take the form of an assessment, written or oral questions, a reflection
on one’s own performance, a study task or project, a paper, carrying out practical activities,
a thesis, a research report, a work placement report, carrying out placement assignment,
other practical components, or fieldwork.
7.3
Organisation of Examinations
1 Oral examinations are no public events. The board of examiners has the authority to
deviate from this rule in special cases.
2 An oral examination is taken under the supervision of at least two examiners, in which one
of the examiners, at the instruction of (the chair of) the board of examiners, will act as first
examiner. The examination can also be administered by one examiner, who in this case
will tape-record the interview.
3 The board of examiners will appoint one or more examiners for the purpose of
administering examinations. Examiners are members of the academy’s teaching staff or
experts from outside the institute. On request, the examiners will provide the board of
examiners with information, for which purpose they may be invited to a meeting. The board
of examiners establishes rules with regard to the proper course of business during
examinations. In the case of competency exams, examiners are called assessors.
4 In special cases (for instance, students with a disability), the board of the examiners will be
authorised to prescribe an alternative form of examination than that specified by the
examiner.
7.4
Sequence of Examinations
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1 In the propaedeutic phase, there are no rules with regard to the sequence of examinations.
2 In the main phase, there are no rules with regard to the sequence of examinations.
7.5
Periods of Time and Frequencies of Examinations
WHW article 7.13 paragraph 2h and 2j
1 Every year, students will be offered at least two opportunities to take examinations.
2 A student will be allowed to participate in no more than two opportunities every academic
year.
3 The opportunities referred to in section 2 are inclusive of ‘GKs’ (Dutch abbreviation of
Missed Opportunities) and ‘ODs’ (Dutch abbreviation of Unjust Participation).
4 A student will be allowed to take a second attempt at every examination (resit
examination), regardless of the result obtained and taking into account the provisions of
section 2. The highest result obtained will count.
5 The set-up and contents of a second or subsequent examination in the same academic
year as when the examination was administered for the first time, will be comparable to the
set-up and contents of that first examination.
6 Contrary to the provisions of section 5, the board of examiners may designate courses to
which section 5 is not applicable.
7.6
Conditions for Annual Exam / Competency Exam
7.6.1 Conditions for a competency exam
1 The board of examiners will establish whether or not the student complies with the
conditions for participation in the competency exam, as described in section 2. This,
however, does not relieve the student from the responsibility to check for himself whether
or not he complies with the conditions for participation.
2 A student is granted access to a competency exam if he complies with the conditions for
participation which apply to the competency exam in question. Sections 7.6.5 to 7.6.9
inclusive contain an overview of the conditions for participation, as well as any second
opportunities available to meet these conditions. In the curriculum of the bachelor’s
programme, of the propaedeutic as well as the main phase, you can find a description of
which examinations and marks/scores belong to which component (skill, knowledge,
attitude, languages) of the conditions for participation. Please note that as a result of the
phased implementation of the allocation of ECTS credit at test level, the student will be
required to select the conditions for participation relevant to his cohort.
3 A competency exam is taken under the supervision of at least two assessors, in which one
of them, on the instruction of (the chair of) the board of examiners, will act as first
assessor. A competency exam may be taken under the supervision of only one assessor,
provided that the academy director has granted approval to this effect and the student has
submitted a ‘no objection’ statement.
4 The oral part of the competency exam is a public event. People who are interested to sit in
on the competency exam, however, are to submit a request to this effect at least two
weeks in advance to the board of examiners. The board of examiners will inform the
student to be assessed of this in advance. Any objections on the part of the student will be
TER HBO bachelor’s in Hotel Management and Facility Management 2012-2013 29

overruled. The decision of the board of examiners to deny the above-mentioned request
must be accompanied by a statement on the grounds on which it was reached.
5 The assessors will assess the student and record the assessment result in writing. The
student will be given a written statement of this result by the board of examiners via Osiris.
If the assessors fail to reach a unanimous decision, the protocol of the competency exam
in question will dictate how the result should be determined. For the different competency
exam procedures, you are referred to the description and set of instruments of the
competency exam in question, which are published on N@tschool.
6 The proceedings of a competency exam are laid down in a report. This report contains the
date, a concise description of the contents of the competency exam, and the assessment
result. The student has the right to inspect this report (feedback) at an agreed date and
time.
7.6.2 Items of evidence for competency exams
1 The portfolio is a (digital) collection of evidence in which the student must demonstrate that
he masters the learning outcomes and competencies of a certain study programme. The
evidence in a portfolio consists of the results of the various tests/examinations and material
furnished by the student himself. Evidence of competencies acquired previously or
elsewhere can also be incorporated into the portfolio.
2 The student will select evidence from his portfolio which he wants to use during a
competency exam to demonstrate his competency development.
3 The evidence selected by the student for the purpose of the competency exam should
meet at least the following requirements:
- Authenticity: the evidence is clearly the student’s own work.
- Relevance: the evidence demonstrates that the student has developed the
competencies which are the subject of the competency exam.
- Structure and organisation: the evidence is furnished in such a manner that it presents
a well-organised and easy-reference overview of the student’s competency growth.
- Topicality: the evidence is topical, in other words, it relates to the student’s current
level of competency mastery.
- Variation: the evidence must have been acquired in different contexts.
- Quantity: the evidence must comprise several items of evidence.
4 The student will be responsible himself to make a backup copy of the evidence in his
portfolio, either digitally or in print.
7.6.3 Procedure regarding competency exams
1 The instruments part of a competency exam describes how the exam takes place (see
N@tschool). In this description, the following information is presented:
- How the portfolio is assessed;
- When the competency exam is offered;
- How and when students have to register for a competency exam;
- How students have to identify themselves at a competency exam;
- How and when students are informed of the results of a competency exam;
- How students can inspect or receive feedback to the competency exam;
- How the assessment of the competency exam is expressed.
2 The concluding competency exam of the propaedeutic phase serves to assess whether the
student is competent to enter the main phase. The result of this competency exam is linked
to the recommendation regarding the continuation of studies as described in chapter 5.
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3 The third competency exam serves to assess whether a student has developed the
required competencies during the second and third years of study to a sufficient degree (all
10 competencies at level 2). The result of the competency exam is used to advise the
board of examiners, on the basis of which the board of examiners will decide whether the
student is competent to enter the graduation phase, and as a result, is allowed to carry out
his graduation plan. The graduation track of a regular student comprises an entire
academic year (60 ECTS credits = 1680 hours). The graduation track of a fast-track
student comprises half an academic year (30 ECTS credits = 840 hours).
4 The fourth and final competency exam serves to assess whether the student is qualified to
start operating independently in the professional field. Based on the result of the
competency exam, the board of examiners will make a decision. If this decision is positive,
the student will receive his bachelor’s degree.
5 If the student passes a competency exam in the main phase, he will be granted the ECTS
credits that belong to the competency exam according to the curriculum.
6 The student is given proof of participation and the result of the competency exam.
7 The assessor will submit a dated and signed document which shows the result obtained by
the student to the staff member who is in charge of recording academic progress.
7.6.4 Second opportunity regarding competency exams
1 Competency exams will be offered at fixed, predetermined dates/times within the study
programme.
2 A student who – by way of exception and without complying with the conditions for
participation – is granted permission by the board of examiners to take the competency
exam of the propaedeutic exam at the end of the first year of study, must meet these
conditions for participation before 1 September of the calendar year in question. Until that
time, the recommendation with regard to the continuation of studies will be a conditional
one. Depending on the student’s achievements, this conditional recommendation will be
converted into a positive binding or negative binding recommendation.
7.6.5 Conditions for participation in competency development exam 1
There are no conditions for participation (for either regular or fast-track students) in competency
development exam 1.
The aim of competency development exam 1 is for the student to gain experience in competency
exams. The student will receive feedback to his competency development and progress. The
student reflects on this competency development exam 1. This allows him to realign his study
activities and prepare for competency exam 2.
7.6.6 Conditions for participation in competency development exam 2
Minimum conditions for participation (regular track) in competency exam 2: 50 ECTS credits.
Minimum conditions for participation (fast track) in competency exam 2: 50 ECTS credits.
Procedure competency exam 2:
If the student does not meet the conditions for participation in competency exam 2:
- Binding negative recommendation: not competent to enter the main phase;
- No admittance to competency exam 2; dismissal from school.
If the student meets the conditions: participation in competency exam 2. Two possible outcomes:
TER HBO bachelor’s in Hotel Management and Facility Management 2012-2013 31

- Competent to enter the main phase;
- Not competent to enter the main phase; dismissal from school.
7.6.7 Recommendation regarding the continuation of studies in the main phase
Twice during the main phase the student will be sent a recommendation regarding the continuation
of studies. The recommendation involves choices that the student can make in terms of second
opportunities (examinations, assignments, etc.). The board of examiners will issue the
recommendation on the basis of the number of ECTS credits earned during the first semester of
year 2 and the second semester of year 2. The student is not obliged to follow the
recommendation.
7.6.8 Conditions for participation in competency exam 3
Minimum conditions for participation in competency exam 3 until the academic year of 2013-2014.
Components year 2 Average score individual marks
per semester
Languages semester 1
µ ≥ 5.5
Average ≥ 4.0 per language
Languages semester 2 µ ≥ 5.5
Average ≥ 4.0 per language
Knowledge/comprehension tests µ ≥ 5.5
semester 1
Every mark ≥ 4.0
Knowledge/comprehension tests
semester 2
Skills semester 1
Skills semester 2 µ ≥ 5.5
Attitude semester 1
µ ≥ 5.5
Every mark ≥ 4.0
µ ≥ 5.5
µ ≥ 5.5
Attitude semester 2 µ ≥ 5.5
Service points Pass/complete
Work placement µ ≥ 5.5
Every mark ≥ 4.0
Components year 3 Average score individual marks
Language µ ≥ 5.5
Every mark ≥ 4.0
Graduation plan Pass/complete
Knowledge ≥ V
Attitude Pass/complete
The average is calculated over all separate tests/examinations (so without taking into account the
number of tests per course and/or study load per course).
Procedure competency exam 3:
If the student does not meet with the conditions for participation in competency exam 3:
- No participation in competency exam 3;
TER HBO bachelor’s in Hotel Management and Facility Management 2012-2013 32

- Repeating certain components for the purpose of a second attempt at competency exam 3 in
the next regular round of exams.
If the student meets the conditions: participation in competency exam 3. Possible outcomes:
- Not competent to enter the graduation phase: the student must take a second attempt at
competency exam 3;
- Competent to enter the graduation phase: the student is allowed to proceed to the graduation
phase.
The board of examiners attaches ECTS credits to the outcome of competency exam 3:
- Competent to enter the graduation phase: 120 ECTS credits (2x 60 ECTS credits in Osiris).
This number of ECTS credits applies up to and inclusive the academic year of 2012-2013. As
from the academic year of 2013-2014, the phased allocation of ECTS credits in the study
programme in year 3 will be implemented. The consequence of this is that the number of
ECTS credits that belong to assessment 3 is different. The numbers of ECTS credits can be
found in the curriculum in Osiris.
- Not competent to enter the graduation phase: no ECTS credits.
A detailed description of the procedure regarding competency exam 3 can be found in the
document “The road to your success” which is available on N@tschool.
7.6.9 Conditions for participation in competency exam 4
Minimum conditions for participation in competency exam 4:
- The student has passed competency exam 3
- The competency development report submitted by the student is assessed positively
by the reading committee.
Procedure competency exam 4:
If the student does not meet with the conditions for participation in competency exam 4:
- He will not be allowed to take part in competency exam 4;
- Feedback interview relating to competency development and evidence (with graduation
supervisor);
- Improvement of competency development report so that it complies with the form and/or
quality criteria.
If the student complies with the conditions for participation, the student will take part in the
interview competency exam 4:
The master piece will be assessed by 3 examiners; the graduation supervisor, an expert from the
industry, and a third assessor. The report (master piece) and the interview together should be
assessed with at least a 6. The possible outcomes:
- Competent to enter the professional field, the student receives at least a 6;
- Not yet competent to enter the professional field.
A detailed description of the procedure regarding competency exam 4 can be found in the
document “The road to your success” which is available on N@tschool.
The board of examiners attaches ECTS credits to the outcome of competency exam 4:
- Competent to enter the professional field: 60 ECTS credits;
- Not yet competent to enter the professional field: 0 ECTS credits; in consultation with his
supervising lecturer, the student will draw up a plan to improve his competencies (Graduation
Plan), put this plan to action, and take competency exam 4 again when he is ready for it.
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7.7
Registration for Examinations and Resit Examinations
7.7.1 Regular procedure
1 It is compulsory for all students to register for examinations in time, whatever their nature
of form. Students will be required to register by means of Osiris.
2 Registration for an examination will open at least 4 lecture weeks before the examination
period in question begins and will close 2 lecture weeks before the examination period in
question begins. The registration period for second opportunities will be shorter.
3 If a student registers for an examination, but fails to take part in it, a ‘GK’ (Dutch
abbreviation of Missed Opportunity) will be entered in Osiris.
4 If a student takes part in an examination for which he did not register, an ‘OD’ (Dutch
abbreviation of Unjust Participation) will be entered in Osiris. The mark obtained will
become invalid and the student will lose all claim to it.
5 If a person is not enrolled as a student (any more), but still takes part in an examination,
then the result will be declared invalid and will not be entered into Osiris.
6 If it turns out that registration for an examination was impossible due to personal
circumstances, the student will still have the possibility to register for the examination via a
request to the board of examiners.
7 If it turns out that registration for an examination was impossible due to technical problems,
in other words, registration was impossible because Osiris was down, the registration
period will be adjusted by the board of examiners.
7.7.2 Possibility to register after the registration period
1 If the regular registration period, as mentioned in article 7.7.1, for an examination has
passed, the student will still be able to register via the secretarial office of the academy
which offers the course and the attendant examination. This, however, will only be possible
if the examination is part of the regular examinations timetable.
2 The registration possibility as referred to in section 1 will involve service charges, as it
increases the administrative burden of the secretarial office. The service charges are €15
for each registration (maximum of €50 per examination period).
3 This way of registration is possible up to two full working days before the start of the
examination. If an academy chooses to apply a different time limit, due to organisational
issues, the academy will communicate this different time limit to its students and staff
members.
4 A student who wants to use this registration opportunity will be required to report this to the
secretarial office of the academy in question within the opening hours of the secretarial
office.
5 After having received the request for registration from the student, the secretarial office will
check whether this student still has opportunities left for the examination he wants to take
(maximum of two opportunities per course per academic year). After that, the amount due
will be determined (see section 2 of this article) and the student will be required to pay the
total amount using PIN.
6 If desired, the student may receive proof of registration in the form of an Osiris printout.
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7 The secretarial office will enter the registration in Osiris and update the attendance list of
the relevant examinations. If applicable, the secretarial office will check whether or not
classroom capacity is exceeded, and take action as needed.
7.8
Inability to Attend an Examination
1 If a student does not take part in an examination for which he registered, a ‘GK’ (Dutch
abbreviation of Missed Opportunity) as referred to in article 7.7.1, section 3, will be entered
in the student records system. If this student is of the opinion that he was unable to attend
the examination owing to circumstances beyond his control, he may submit a request,
supported by reasons, to the board of examiners to revoke this ‘GK’.
2 The request as referred to in the previous section must be submitted to the chair of the
board of examiners, in writing, stating reasons, and together with the necessary evidence.
The board of examiners will decide on the request and inform the student in question of its
decision. If the decision is positive, it will be accompanied by a date, time and place for the
new opportunity. If the decision is negative, the reasons for denying the request will be
provided and the student will be notified of the possibility of appeal.
7.9
Work Placements and Other Practical Components
In the propaedeutic phase, students perform an orientational placement of a few weeks.
The placement is an important practical component of the study programme. Students carry out
activities and assignments for a company in the industry, under the supervision of one of the
company’s staff members (company supervisor) and a lecturer / tutor (supervising lecturer) of
NHTV.
In the main phase, students perform an in-depth placement at the end of the second year of study,
which lasts 26 weeks. It is possible for students to graduate by means of a final management
placement, for the purpose of which the student describes all concrete details in the individual
graduation plan.
Student instruction manuals, especially for the placements, are available via N@tschool. These
manuals contain all the necessary information for the student. Furthermore, handbooks are
available for the industry, which will be supplied to the host companies by the placement office.
7.10
Graduation Project / Thesis
The graduation track is based on a demand-driven approach. In his third year, the student outlines
his graduation plans in a graduation plan. In this process, the student is coached by means of
workshops, individual coaching sessions, and so on. The graduation plan leads to two reports: the
competency development report and the master piece report. The competency development report
will be assessed by a reading committee (consisting of the designated examiners). This committee
will examine whether mastery of the 10 competencies at the exit level has been proven. If this is
the case, the student will be allowed to defend his master piece during competency exam 4 before
the examiners. The master piece report and the defence will produce one overall assessment
result. The interview of competency exam 4 will be conducted by 1 internal and 2 external
examiners. Information about the precise details of the graduation track and competency exam 4
can be found in the document “The road to your success” on N@tschool.
7.11
Assessment
1 All examinations will be assessed by the involved examiners in conformity with the
predetermined and published assessment criteria.
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2a External experts, also referred to external examiners at NHTV, will not be allowed to
assess students, unless they have been appointed as examiners by the board of
examiners. In this process, the board of examiners applies a specific examiner profile. This
profile has been compiled by the board of examiners.
2b If the board of examiners has decided that external experts (e.g. supervisors of the
placement
or thesis host company) are to be involved in the assessment, the way in which this is
done is described in the relevant study guide.
3 One or more of the following assessment criteria will be applied:
a The way in which a study task or assignment has been carried out (in terms of quantity);
b The degree to which the specific criteria with regard to the study task or assignment have
been met (in terms of quality) (for instance, the degree to which the questions have been
answered correctly, the degree of participation in the execution of a study task or
assignment in a group of students);
c The degree of participation in practical assignments; this criterion only applies to the
assessment of examinations or parts of examinations that go with units of study or parts of
units of study which have been designated as practical components with mandatory
attendance, and which has been announced as such at the beginning of the unit of study
(see section 7.2),
4 The following rating descriptors are used in the assessment of examinations:
a a numerical descriptor (mark) between 0 and 10, up to one decimal place accurately,
b a verbal descriptor (with numerical equivalent) as listed in the table below:
Dutch Numerical
Verbal descriptors abbreviation equivalent
Zero N 0
Extremely poor ZS 1
Very poor S 2
Poor ZO 3
Unsatisfactory O 4
Mediocre M 5
Satisfactory V 6
Above average RV 7
Good G 8
Very good ZG 9
Excellent U 10
c a pass or fail; without numerical equivalent.
Verbal descriptors
Dutch
abbreviation
Pass VD
Fail NVD
d another kind of rating, without numerical equivalent, as listed in the table below:
Verbal descriptors
Dutch
abbreviation
Fraud FR
Unjust participation OD
Missed opportunity GK
Exemption VRIJ
5 The following is applicable to the rounding and averaging of examination results:
a Only rounded numbers will be entered in Osiris (up to one decimal place accurately).
b If marks are rounded to one decimal place, a 5.5 or higher will count as a pass. If whole
numbers are used, a 6 or higher will count as a pass.
c If marks are rounded to whole numbers, this is done in the following manner: up to n,50
down mark will be ‘n’), and from n,50 up (mark will be ‘n+1’).
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Example:
Mark Rounded to whole
numbers
5.40 5
5.49 5
5.50 6
5.51 6
d If marks consist of more than one decimal place and the procedure is for marks to one
decimal place to be entered in Osiris, the original mark will be broken off after the first
decimal place. A few examples:
• 5.49 becomes 5.4
• 6.73 becomes 6.7
e Verbal descriptors, without any numerical equivalent, cannot be used in calculating
averages and compensation arrangements.
f All examination results that come with a numerical equivalent can be used in calculating a
student’s average result.
g Averages can only be determined as weighted averages based on the number of ECTS
credits. This is not applicable to students who entered the programme in 2010-2011 and
earlier. For these students the average will be determined as average based on the results.
6 If an examination consists of several modular examinations, the attendant ECTS credits will
only be awarded when all modular examinations have been completed successfully, taking
into account any compensation arrangements.
7 The marks on the list of marks that is attached to the propaedeutic certificate and the
degree certificate are rounded to one decimal place (ranging from x.0 to x.9).
8 The student’s Grade Point Average (GPA) will be included in the list of marks to represent
the student’s performance compared to international standards.
9 The GPA is determined by taking the weighted average of the result obtained within the
curriculum of the propaedeutic phase and/or the main phase. The GPA is expressed on a
scale from 1 through 4, to two decimal places accurately. For information about calculating
the weighted average, you are referred to article 7.11, section 5g. An explanation of the
GPA value will be included in the diploma supplement. In addition, a complete conversion
table (from weighted average to GPA) is available on the intranet.
10 With effect from the entry year of 2012, the GPA mentioned in sections 8 and 9 will be
mentioned on the list of marks of the propaedeutic phase.
7.12
Announcement of Examination Results
WHW article 7.13 paragraph 2o
1 The examiner will establish the results of an examination and enter these into Osiris, within
10 working days from the day on which the examination was held. This means that
students will have access to the results (in provisional form) in Osiris.
2 The academy will formalise the results (in definitive form) in Osiris within five working days
after the perusal period of examinations (see article 7.15). Consequently, the definitive
examination results are announced within 25 working days after the examination was held.
3 The results of an examination have to be announced no later than three whole working
days before the second opportunity of this examination. If this term is exceeded, the
second opportunity will be postponed to a date to be set by the academy director. In this
process, the provisions of article 7.15 section 1 should be taken into account. Any
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arrangements to the contrary should also be communicated to the students via e-mail or
intranet in time.
4 If a second assignment builds on a previous one, the result of the first assignment must be
announced before the deadline for handing in the second assignment.
5 If a student disagrees with an examination result, he may lodge a notice of objection with
the chair of the board of examiners, provided that it concerns an examination that has been
made available for perusal, and that he does so before a time limit as specified in section
6. The board of examiners will decide on the notice of objection within six weeks after it
has been lodged.
6 The time limit mentioned in section 5 is:
a Within five working days after the perusal date of an examination.
b Within five working days after the announcement of the provisional result in Osiris, provided
that there has not been an perusal opportunity before that.
7 If a student disagrees with the decision previously mentioned, he may lodge an appeal with
the Examinations Appeals Board of NHTV Breda.
8 If there is any reason to do so, the academy director may decide to differ from the
provisions in section 1. Any arrangements to the contrary should, however, be
communicated to the students via e-mail, N@tschool or intranet in time.
7.13
Period of Validity
1 Throughout an uninterrupted period of enrolment of a student on a study programme, the
period of validity of examinations passed will be indefinite, taking into account any
transitional arrangements that may exist, as mentioned in article 4.12.
2 The period of validity of the propaedeutic certificate will be indefinite.
3 In the event of an interruption of enrolment on a study programme, the board of examiners
of this study programme may impose an additional or substitute examination to complete a
certain unit of study, if four years have passed after the year in which the original
examination of this unit of study was passed, before the student is admitted to the
concluding exam of the bachelor’s programme.
7.14
Record-Keeping
1 Questions and assignments of written examinations will be kept on file for at least one
year.
2 All marked examinations and attendant results (in writing) will be kept on file for at least
one year after the examination in question was held.
3 Each student’s reports on final management placements and theses and attendant results
(in writing) will be kept on file for at least two years after the year of graduation.
4 Personal data, copies of propaedeutic and degree certificates, and attendant lists of marks
will be kept on record for 50 years.
5 The terms mentioned in section 1 and section 2 will be extended, should any appeal
procedure require so.
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7.15
Perusal
1 During a period of 10 working days after the announcement of the results of an
examination, students will be permitted to inspect the examinations assessed as well as
the assessment criteria used, on the understanding that this perusal takes place no later
than three working days before the second opportunity. The date and time for this perusal
opportunity will be set by the lecturer involved.
2 If a student can demonstrate that he was in a situation of force majeure which rendered
him unable to attend the regular perusal opportunity within the set period of time, this
student may be offered an alternative opportunity within the scope of the provisions of
section 1 of this article.
3 If there is any reason to do so, the academy director may decide to differ from the
provisions in section 1. Any arrangements to the contrary should, however, be
communicated to the students via e-mail or intranet in time.
7.16
Exemptions
7.16.1 Exemptions from examinations
WHW article 7.13.2r
1 At the student’s written request, the board of examiners may grant exemption from the
propaedeutic exam or one or more interim examinations.
2 Requests for exemptions must be submitted before 1 October of the year in which the
course is offered. To this end, students are required to use a form which is available
through Osiris.
3 The student must submit a well-founded written request to the chair of the board of
examiners. The request must be accompanied by:
- a copy of the relevant certificate, diploma or degree;
- a copy of the attendant list of qualifications;
- a list of literature, lecture notes, etc. studied;
- an official EVC (recognition of prior learning) procedure gone through at NHTV
Breda or somewhere else;
- written proof of a successfully completed assessment.
4 The board of examiners will decide as soon as possible – within 20 working days after the
request has been submitted – whether or not to grant the request, possibly in consultation
with the examiners involved. The decision will be recorded, filed by the board of examiners,
and communicated to the student via Osiris. The documented decision must be retrievable
at all times.
5 An exemption granted will be registered as an examination passed in Osiris on the date the
exemption is granted. It will be entered by the code of ‘VRIJ’.
6 If a student is granted exemption from the propaedeutic phase or a part of the propaedeutic
phase, this exemption will not be entered into Osiris until this student has actually earned
60 ECTS credits for courses of the study programme to which the exemption applies.
These courses must have been attended at NHTV Breda
7 The student may lodge an appeal against the decision of the board of examiners referred
to in section 4 with the Examinations Appeals Board.
8 If a student wishes to take part in a double degree programme, he will have to ask
permission in writing from the board of examiners in advance. The relevant exemptions will
only be granted to the student after he has submitted proof of accordance with all
requirements agreed upon.
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9 If an NHTV student attends a Double Degree programme at a partner university, the
conditions for graduation of this university will apply. Competency exam 4 will be cancelled
in this case. The final mark for graduation is based on the results achieved in the Double
Degree programme.
10 If the student takes part in an exchange programme (years 1, 2 or 3), he will gather
evidence for the competencies of his bachelor’s programme, which he intends to be
working on during the exchange programme, in a portfolio. The results of the exchange
programme will count towards the conditions for participation. The student will present his
portfolio for the purpose of a competency exam to the relevant staff member of his
bachelor’s programme. In the competency exam, it is examined how the student has been
able to integrate the learning outcomes of the exchange programme completed with his
professional development within the framework of his bachelor’s programme.
11 A student who falls behind in his studies due to his board activities, may appeal to the
‘Profileringsfonds’, as mentioned in the Students’ Charter of NHTV Breda University of
Applied Sciences.
12 Board activities and Service Points may be mentioned on the diploma supplement.
SR and OC Only OC or
SR
Year 1 40 Service 20 Service
Points Points
Year 2 40 Service 20 Service
Points Points
SR: Student Council
OC: Study Programme Committee
SV: Student Association
SV (board only) Round Table Intersib
organisation
40 Service Points 10 Service Points
Exemption from FE/
GE
10 Service Points Exemption
from FE/ GE
7.16.2 Assessment frameworks applied by the board of examiners in granting exemptions
The board of examiners will grant exemptions according to predetermined procedures. These
procedures can be found on N@tschool, information sources ‘Procedures Board of Examiners
FM/HM’.
7.17
Rules of Conduct at Examinations
7.17.1 Identification
1 For identification purposes, students must always bring their smartcard as well as a valid
means of identification (passport, driving licence, or identity card) to examinations.
2 During the examination, the student is required to place his smartcard and his means of
identification on the table in clear sight of the examiner or supervisor.
3 If a student is unable to present his NHTV smartcard, he must report to the secretarial
office (of the academy that has organised the examination) with a valid means of
identification. The secretarial office will then issue a statement which confirms that the
student is enrolled at NHTV. This statement, in combination with a valid means of
identification, will allow the student to be admitted to the examination after all. The
statement must be handed to the examination supervisor, who will make a note of it on the
attendance list.
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7.17.2 Additional rules of conduct
1 A written examination will be taken under the supervision of at least one examiner or one
supervisor, appointed for this purpose by the board of examiners.
2 Students are to follow all instructions of the board of examiners, examiner, or supervisor.
3 Any materials that students are permitted to use while taking the examination, will be
described in the examination question papers.
4 The start and end times of an examination, as well as the names and signatures of the
participating students, and a description of any irregularities will be written down on the
attendance list.
7.18
Contingency Scheme
A contingency is any situation that requires everyone present in a building during an examination
to leave this building because the alarm goes off. In situations like this, the examination will be
declared invalid and the work submitted will not be assessed. A new examination will be scheduled
as soon as possible and the students will be informed of the date, place and time of the new
examination
7.19
Academic Dishonesty and Plagiarism
WHW article 7.12b paragraph 2
1 If a student engages in any kind of academic dishonesty, the board of examiners may:
- bar this student from one or more interim examinations or final exams, to be
determined by the board of examiners, for a period to be determined by the board
of examiners (maximum duration of one year).
- declare examinations taken by this student to be invalid. Examinations declared
invalid will be entered in Osiris by the qualification of “FR”.
2 In serious cases of academic dishonesty, the Board of Governors, at the suggestion of the
board of examiners, may decide to expel this student from NHTV.
3 If the irregularity or academic dishonesty is discovered after the propaedeutic or final
exam, the board of examiners may decide not to award the student the certificate/degree
as referred to in article 7.11 of the WHW, or that the student will only be awarded the
certificate/degree after a new examination with regard to academic components to be
specified by the board of examiners and in a manner to be specified by the board of
examiners
4 Before taking a decision pursuant to the first, second, or third section of this article, the
board of examiners will first hear the student and any other interested parties. A written
report will be made of this hearing, which is signed by the student. The board of examiners
will inform the student of its decision immediately. Furthermore, the student will be
informed of the possibility to appeal.
5 The student will have the possibility to appeal (within six week) to the Examinations
Appeals Board against any of the above-mentioned decisions of the board of examiners.
The appeal procedure is described in the Code of Order of the Examinations Appeals
Board of NHTV Breda.
6 By handing in pieces of work, the student gives implicit permission for his work to be
incorporated into the anti-plagiarism database. If the piece of work contains confidential
business details, which the business in question does not want to see incorporated into the
anti-plagiarism database, then this must be brought to the examiner’s attention. In their
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digital pieces of work, students are not allowed to apply any software blocks against antiplagiarism
software (Ephorus plagiarism control).
7 The document ‘Cheating and plagiarism in assignments’ on N@tschool contains specific
information on what the academy considers to be plagiarism.
8 If a student breaks the rules of the Code of Conduct (see N@tschool), the board of
examiners may impose sanctions on the student, in proportion to the offence.
7.20
Examination Certificates
WHW article 7.11 paragraph 1
1 As proof of an examination having been passed, the examiner concerned will issue a
written piece of evidence. The periodically issued academic progress transcripts (see
article 6.5, section 3) will also be regarded as evidence.
2 The student who has passed more than one examination, but to whom a certificate as
referred to in article 8.5, section 2 cannot yet be awarded, will receive a written statement
from the board of examiners in which the examinations passed are listed. Students have to
submit a written request for this statement themselves to the chair of the board of
examiners.
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Chapter 8 Final Exams
8.1
Exam Concluding the Propaedeutic Phase
WHW articles 7.8 and 7.10
A student will pass the propaedeutic exam, if he has met the completion requirements of all the
examinations that go with the units of study of the propaedeutic phase of the study programme.
This exam is the first exam of the HBO study programme. On passing this exam, the student will
be awarded 60 ECTS credits. The compensation possibilities as mentioned in article 8.3.1 will be
applicable in this process.
8.2
WHW article 7.10
Exam Concluding the Main Phase (Final Exam)
8.2.1 Final exam of the HBO bachelor’s programme
1 A student will pass the final exam of the main phase, if he has met the completion
requirements of all the examinations that go with the units of study of the main phase. On
passing this exam, the student will be awarded 180 ECTS credits. The compensation
possibilities as mentioned in article 8.3.2 will be applicable in this process.
2 The final exam is the second exam of the HBO bachelor’s programme. If a student has
passed both the propaedeutic exam and the final exam, he will have successfully
completed the HBO bachelor’s programme and have earned 240 ECTS credits in total.
8.2.2 Final exam of the associate degree programme
Not applicable.
8.3
Compensation Possibilities
8.3.1 Compensation possibilities in the propaedeutic phase
See article 7.1.
8.3.2 Compensation possibilities in the main phase
1 An examination result within a minor programme cannot be compensated by another
examination result achieved within this same minor programme, nor by a satisfactory result
obtained for any other curriculum component. In addition, an unsatisfactory result for any
curriculum component cannot be compensated by a satisfactory result obtained in a minor
programme.
2 For an overview of the compensation possibilities, see article 7.1, sections 5, 6, and 7.
8.4
Entry Conditions of the Final Exam
1 If a student wants to take the final exam of the main phase, he must have passed the
propaedeutic exam.
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2 Prior to granting a student access to the final exam of the main phase, the board of
examiners will determine whether this student has successfully completed all the units of
study of the main phase.
8.5
Announcement of Final Exam Results
WHW article 7.11 paragraphs 2 and 4
1 In the meeting on the final exams, the board of examiners will establish the results of the
final exams (of the propaedeutic phase or the main phase). The names of the students who
have passed the final exam (of the propaedeutic phase or the main phase) will be listed in
an official report, prepared on the occasion of the exam meeting, in conformity with the
agreed upon format ‘proces-verbaal NHTV Breda’.
2 As proof of the final exam of the propaedeutic or main phase having been passed, the
board of examiners will issue a certificate with attendant list of marks. Furthermore,
students who have passed the final exam of the main phase, will be awarded a ‘diploma
supplement’. Certificates, list of marks, and diploma supplements are in accordance with
the regulations and procedures of NHTV Breda.
8.6
WHW article 7.10a
Degrees Conferred
8.6.1 HBO bachelor’s degree
The Board of Governors will confer the bachelor’s degree on students who have passed the final
exams of the propaedeutic phase and of the main phase of the bachelor’s programme, clearly
specifying the discipline or professional field to which the degree relates (see article 1.3, section 4
for the correct degree title).
8.6.2 Associate degree
WHW article 7.10b
Not applicable.
8.7
’Cum Laude’ Distinction
8.7.1 Propaedeutic phase
Not applicable.
8.7.2 Main phase
1 If a student complies with all the criteria as mentioned in section 2, and has completed the
entire study programme (propaedeutic and main phase) within 5 years’ time (standard
duration of studies + one year), he may receive the designation ‘cum laude’.
2 The criteria mentioned in section 1 are:
a The weighted average of the results of all courses of the main phase is at least an
8.0.
b The student´s graduation result is a final mark of at least an 8.0.
c The student graduated on the first attempt.
d The total of exemptions from units of study in the main phase granted to the student
must not exceed 60 ECTS credits.
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e The student has never been involved in an incident of fraud or academic
dishonesty.
3 If the student has passed more than the required units of study, only those examination
results which are part of the curriculum as specified in the teaching and examination
regulations of the study programme in question will be considered.
4 If the student has attended units of study of the bachelor’s programme at another
education institution, and/or completed a final management placement, the board of
examiners will establish the value and weighting of this component / these components.
5 The designation ‘cum laude’ will be stated on the degree certificate.
6 In special cases, the board of examiners may deviate from the provisions as mentioned
above.
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Chapter 9 Boards of Examiners and Other Relevant Committees
The text below was taken from the Regulations pertaining to Boards of Examiners of NHTV Breda as included in the OER
2011-2012. As soon as the new regulations have been formally adopted, these new regulations will enter into force,
replacing the regulations below.
9.1
Board of Examiners
For each study programme or group of study programmes (see article 1.3, section 4), the Board of
Governors institutes a board of examiners by virtue of article 7.12 of the WHW.
9.1.1 Appointment and composition of the board of examiners
1 The number of members of the board of examiners is determined by the Board of
Governors.
2 Members of a board of examiners are appointed for a duration of 4 years and are eligible
for reappointment once.
3 The (members of the) board of examiners is/are independent and competent. The Board of
Governors ensures the independent and competent working of the boards of examiners.
4 The Board of Governors appoints the members on the basis of their expertise in the area of
the study programme or group of study programmes accordingly. At least one member is a
lecturer at the study programme or at one of the study programmes that are part of the
group of study programmes. The board of examiners may have external members, or may
consult external experts. Members of a management team / members of the Board of
Governors cannot be members (or advisory members) of a board of examiners.
5 Before the Board of Governors appoints members, the Board of Governors hears the
members of the relevant boards of examiners.
6 The term on a board of examiners starts on 1 September of any year.
7 The membership of a board of examiners ends when the term – as mentioned in section 2
of this article – comes to an end, or when the member is no longer a member of staff of
their study programme or group of study programmes, as referred to in section 4 of this
article.
8 A member of the board of examiners may terminate his membership at any time by
notifying the Board of Governors in writing.
9 The student counsellor of a study programme or group of study programmes may provide
advice to the board of examiners both when asked and on his own initiative.
9.1.2 Duties and powers of the board of examiners
1 The legal duties and powers of the board of examiners are:
a Awarding degree certificates to students who passed the final exam,
b Establishing, in an objective and competent manner, whether a student complies with the
conditions as outlined in the teaching and examination regulations with regard to the
knowledge, insight and skills required to earn a degree,
c Monitoring and safeguarding the quality of examinations and final exams,
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d Establishing rules and guidelines within the framework of the teaching and examination
regulations to assess and determine the results of examinations and exams,
e Granting permission to students who do a combined study programme,
f Granting exemption from one or more examinations and/or a fast track,
g Depriving a student or ‘extraneus’ student who has committed fraud or academic
dishonesty of the right to take one or more examinations for a maximum duration of one
year, the precise duration (and precise examinations) to be determined by the board of
examiners. In the case of serious academic dishonesty and at the suggestion of the board
of examiners, the Board of Governors may decide to expel this student from his academy,
h Appointing examiners for the purpose of the administration of examinations and the
establishment of the results of these examinations,
i Determining the final exam policy,
j Determining rules with regard to the duties and powers, as referred to in subsections a to i
inclusive of this article, and with regard to the measures it can take in that respect,
k Acting as a party on behalf of the study programme or group of study programmes, if a
student files an appeal with the Examinations Appeals Board.
2 The Board of Governors has authorised the boards of examiners to execute the provisions
of the ‘Regulations pertaining to the binding recommendation regarding the continuation of
studies’.
3 Every year, the boards of examiners draw up a report of their activities as referred to in
article 9.1.2 sections 1 and 2. This report relates to the previous academic year which runs
until 30 September and is published on 1 November every year. This report contains a
justification of the duties and powers, an overview of the decisions made, conclusions on
the execution of tasks by examiners, conclusions on class scheduling, and on the
administration of examinations, and recommendations and observations – either on
request or otherwise.
9.1.3 Working procedure of the board of examiners
1 The Board of Governors will appoint a managing committee from among the members of
the board of examiners, consisting of a chair, deputy chair and a secretary.
2 The chair has the power to call together the members of the board of examiners.
3 The meetings are led by the chair of the board of examiners. If the chair is absent, the
deputy chair will lead the meeting. If the deputy chair is absent too, the members present
will choose a person to chair the meeting.
4 The secretary of the board of examiners has at least the following duties: preparing for the
meetings, determining the urgency of requests received, taking minutes of the meetings
and making these reports available for perusal, monitoring the decisions made at the
meetings, and bearing responsibility for the filing of requests and items dealt with.
5 The board of examiners has plenary meetings according to a preset schedule to deal with
current business. Extra meetings may be called for the purpose of urgent matters.
6 The meetings of the board of examiners are public, unless otherwise determined by the
board of examiners.
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7 The board of examiners makes its decisions by majority vote. The board of examiners
strives to make decisions by consensus. If the votes are equally divided, the chair will have
the deciding vote.
8 The board of examiners can only make decisions if at least two-thirds of its members are
present at the meeting.
9 After a meeting of the board of examiners, at least the student or students involved should
be informed orally 1 by a member of the managing committee of the board of examiners.
The written decision will be sent to the person or persons involved within ten working days.
10 Students may lodge an appeal against the decisions of the board of examiners or an
examiner within six weeks with the Examinations Appeals Board.
11 In urgent or very urgent cases, the chair of the board of examiners can make a decision, of
which he must notify all the members of the board of examiners promptly. If one or more
members of the board of examiners deems or deem it necessary or desirable for a meeting
of the board of examiners to be moved up because of this notification, the complete board
of examiners will be convened as quickly as possible.
12 If a student files a request or a complaint which involves an examiner who is a member of
the board of examiners, then this examiner will not take part in the handling of the request
or complaint.
9.1.4 Legal protection of the board of examiners
The Board of Governors ensures that the members of a board of examiners will not be adversely
affected in their employment or position at NHTV Breda by virtue of their membership in the board
of examiners.
9.1.5 Concluding provisions
In cases not covered by these regulations, the Board of Governors will decide.
9.2
Study Programme Committee
For each study programme, or group of study programmes, as referred to in appendix 1 of these
regulations, the academy director institutes a study programme committee by virtue of article 10.3c
of the ‘WHW’ (Dutch Higher Education and Research Act), as published in ‘Staatsblad (Bulletin of
Acts and Decrees) 1992 nummer 593’, including any amendments and/or supplements after that
date.
9.2.1 Appointment and composition of the study programme committee
1 The academy director institutes the study programme committee.
2 The number of members of the study programme committees is determined by the
academy director, on advice from the management team.
3 Half of the members of the study programme committee, as referred to in section 2 of this
article, is chosen from among the students enrolled on the study programme or group of
study programmes. The other half consists of employees of the study programme or group
of study programmes.
1 At the HFM academy, students do not receive the information orally, but via Osiris.
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4 If the number of interested candidates is equal to the vacant seats available on a study
programme committee, these candidates are regarded as having been elected, and there
will be no elections. If the number of interested candidates is smaller than the vacant
seats, these candidates are regarded as having been elected, and the academy director
will appoint additional candidates to fill the remaining vacancies.
5 Members of the teaching staff are appointed to the study programme committee for a
duration of 2 years and are eligible for reappointment 3 times. Student members are
appointed for a duration of 1 year. After having served their term on the committee, the
members step down all together.
6 Any member who is appointed or elected to fill an interim vacancy will continue for the
remainder of the term of the member in whose place he/she has been appointed or
elected.
7 The term on a committee starts on 1 October after the members of the study programme
committee have been selected in September.
8 The membership of the study programme committee ends when the term - as referred to in
section 7 of this article - comes to an end, or when the member is no longer a staff
member of the department/academy upon which his/her membership was based.
9 A member of the study programme committee may terminate his/her membership at any
time by notifying the academy director in writing.
9.2.2 Duties and powers of the study programme committee
1 The legal duties and powers of the study programme committee are:
a issuing advice on the teaching and examination regulations to the academy director before
they are adopted by the Board of Governors; the aforesaid advice is to be submitted to the
participation council for perusal as soon as possible;
b annual evaluation of the way in which the teaching and examination regulations are
implemented;
c issuing advice, either on request or on its own initiative, to the staff and student advisory
committee and the academy director on all other matters pertaining to education in their
study programme or group of study programmes; the aforesaid advice is submitted to the
participation council for perusal as soon as possible.
9.2.3 Working procedure of the study programme committee
1 The study programme committee will appoint a managing committee from among its
members, consisting of a chair, deputy chair and secretary.
2 The chair has the power to call together the members of the study programme committee.
3 The meetings are led by the chair of the study programme committee. If the chair is absent,
the deputy chair will lead the meeting. If the deputy chair is absent too, the members
present will choose a person to chair the meeting.
4 The secretary of the study programme committee has at least the following duties:
preparing for the meetings, writing a report of the meetings and making these reports
available for perusal, monitoring the decisions made at the meetings, and bearing
responsibility for the filing of requests and items dealt with.
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5 The study programme committee has plenary meetings according to a preset schedule to
deal with current business.
6 The meetings of the study programme committee are public, unless otherwise determined
by the study programme committee.
7 The study programme committee proceeds to issuing proposals/recommendations by
majority vote. The study programme committee strives to take decisions by consensus. If
the votes are equally divided, the chair will have the deciding vote.
8 The study programme committee can only take decisions if half of its members plus one,
including at least one student member, are present at the meeting.
9 A study programme committee ensures that its advice is available for perusal by both
students and employees.
9.2.4 Legal protection of the study programme committee
The academy director ensures that the members of the study programme committee will not be
adversely affected in their employment or position at NHTV by virtue of their membership in the
study programme committee.
9.2.5 Facilities
1 The academy director will make meeting rooms available for the members of the study
programme committee.
2 The academy director will give the members of the study programme committee access to
relevant training and education facilities.
9.2.6 Concluding Provisions
1 In cases not covered by these regulations, the Board of Governors will decide.
2 These regulations may be cited as “Regulations pertaining to study programme
committees of NHTV Breda”.
3 These regulations will enter into effect on the day following approval from the
Representative Advisory Board.
9.3
Not applicable.
Other Committees
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Chapter 10 Adoption and Amendment of the Teaching and
Examination Regulations
10.1
Evaluation, Adoption, and Entering into Effect
1 The academy director, together with the department committee, will evaluate the current
OER at least once a year.
2 Partially based on the advice of the department committee, the academy director will draw
up the draft version of the OER for the new academic year.
3 The academy director will submit the draft text to the staff and student advisory committee
for approval.
4 After evaluation of the OER, the academy director will formalise the OER.
5 The Board of Governors will assess the OER. If its assessment leads the Board of
Governors to adopt the OER, the Board of Governors will ask the representative advisory
board (MR) for approval.
6 The academy director will make sure that students and staff are informed of the OER in
time, though no later than 1 September of the academic year to which the OER relate. In
any case, the OER must be published on the internet and intranet no later than 1
September 2012.
10.2
Amendments
1 Amendments that apply to the current academic year will only be made if they do not harm
the interests of the students.
2 Amendments will furthermore not affect (to the detriment of the students):
- Examinations passed;
- Exemptions granted;
- Any other decisions, already taken with regard to a student by the board of examiners
pursuant to these regulations.
3 Following a discussion of the proposals with the study programme committee, the
academy director will draw up a draft text of the necessary amendments to the OER, and
will submit this text for approval to the staff and student advisory committee
4 After evaluation of the proposed amendments to the OER, the academy director will
formalise the OER.
5 The Board of Governors will adopt the amendments to the OER and will ask the
representative advisory board (MR) for approval.
6 Definitive amendments to the OER will be communicated to the persons concerned
through the usual channels in an overview of amendments (possibly in cumulative form).
7 Contrary to the provisions of section 5, if the amendments only relate to the academyspecific
part of the OER, and if they are not in contradiction with NHTV provisions,
approval from the academy director will suffice. The amendments, however, will be
discussed with and approved by the OER core team. The OER core team will be
responsible for the reporting to the Board of Governors.
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10.3
Unforeseen Circumstances
1 In situations or circumstances which should be covered by the OER, but which are not, the
chair of the board of examiners will decide, in consultation with the academy director. In the
written argumentation to the student or students concerned, the situations and/or
circumstances, considerations, and decisions will be clarified (and the possibility to appeal
will be mentioned).
2 Should any differences of opinion arise within the board of examiners with regard to the
interpretation of the regulations and procedures in the OER, the academy director will
decide, in consultation with the chair of the board of examiners.
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Chapter 11 Additional Provisions
11.1
Hardship Clause
1 The board of examiners is authorised to deviate from these regulations if their application
leads to serious injustices, and to make decisions in situations not provided for in these
regulations. To determine whether the hardship clause should be applied, the board of
examiners carefully weighs the interests of the student and the academy. Issues that
require immediate attention will be decided upon by the chair or the deputy chair of the
board of examiners, after which the other members must be notified as soon as possible.
2 The student must submit a written, well-founded request with an appeal to the hardship
clause to the board of examiners. The board of examiners will decide on the request and
inform the student of its decision and the reasons it is based on in writing, and of the
student’s right of appeal.
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Appendix 1 Definitions
When applying these regulations, the following is meant by:
Academic dishonesty Any form of cheating, plagiarism or sabotage which results in
students giving or receiving unauthorised assistance or receiving
credit for work which is not their own.
Academic year
Academy
Academy director
Accreditation
Area of specialisation
The period that begins on 1 September and ends on 31 August of
the following year, as referred to in article 1.1k of the WHW.
Organisational unit as referred to in article 10.3a WHW, which offers
one or more study programmes.
Leading officer of an academy. The academy director bears final
responsibility for the day-to-day running of an academy on the
grounds of the duties and powers authorised to him/her by the Board
of Governors.
The quality mark which expresses that the quality of a study
programme has been positively assessed, as referred to in article
1.1s of the WHW.
Area of specialisation within the main phase of a study programme.
Assessment results The examination results as recorded in the Osiris student progress
monitoring system.
Associate Degree
Binding recommendation
Board of examiners
An Associate degree programme is a programme that lasts two
years and has a study load of at least 120 credits as referred to in
article 7.8a paragraph 1 and paragraph 2 of the WHW. The
programme is affiliated with an HBO bachelor’s programme. Upon
completion of this programme, students are awarded an Associate
Degree (AD).
A recommendation, as referred to in article 7.8b paragraphs 1 and 2
of the WHW, which is issued to the student at the end of the first
year of enrolment on the propaedeutic phase, with regard to the
continuation of studies within the same study programme.
The body, as referred to in article 7.12 paragraphs 1 and 2 of the
WHW, which establishes – in an objective and competent manner –
whether a student complies with the conditions of the OER in terms
of knowledge, understanding and skills which are required in order to
earn a degree. Every study programme or group of study
programmes of NHTV has its own board of examiners.
Board of Governors The governing and policy-making body of Stichting NHTV
internationale hogeschool Breda, as referred to in article 10.2 of the
WHW in conjunction with articles 3 to 7 inclusive and article 17 of the
articles of association of Stichting NHTV internationale hogeschool
Breda.
BSA
See ‘Binding recommendation’.
Cohort The group of students enrolled, on the same reference date and for
the first time, on a study programme of NHTV Breda.
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Competency A competency is acting and meta-acting in a competent manner, in a
certain role and professional context, at a certain level, based on
knowledge, skills and attitudes.
Competency-based
education
A type of education in which the final objectives are expressed in
terms of competencies.
Competency exam Exam aimed at assessing competencies and which concludes a unit
of study.
Credit See ‘Study load’.
CROHO
CROHO number See ‘ISAT-code’.
Degree certificate
The Central Register of Higher Education Programmes in the
Netherlands, as referred to in article 6.13 paragraph 1 of the WHW.
A certificate awarded by the board of examiners, as referred to in
article 7.11 paragraph 2 of the WHW, to prove that the final exam of
a study programme has been completed successfully.
Diploma supplement A document (as referred to in article 7.11 paragraph 4 of the WHW)
attached to the degree certificate, the aim of which is to describe the
nature and content of the programme completed, partly with a view
to the international recognisability of the programmes. Diploma
supplements are in English and meet the standard European format.
Disability All illnesses/disorders which may lead to a student falling behind in
his studies.
Double Degree A double degree programme involves a student pursuing two
degrees, one at NHTV and one at another education institution (a
partner institution abroad), completing them in less time than it would
take to earn them separately. If the student completes the double
degree programme successfully, he will be awarded two degrees,
one from NHTV and one from the partner institution.
Dual programme A study programme, as referred to in article 7.7 paragraph 2 of the
WHW, consisting of periods of full-time study alternated with work
experience periods in the professional field. The work experience
periods are part of the curriculum of the study programme.
ECTS credit European Credit, which equals 1 credit and 28 hours of study. Also
see ‘Credit’.
Emergency Any situation – actual or imminent - that requires immediate
evacuation of all those present in a building, because safety is at
risk.
Examination
Examinations Appeals
Board
Examiner
An examination, as referred to in article 7.10 paragraph 1 of the
WHW of the student’s or extraneus student’s knowledge and skills,
as well as an assessment of the results of this examination.
An appeals board instituted by NHTV Breda for students, as referred
to in articles 7.60 and 7.61 of the WHW.
A member of staff, or an external expert, appointed by the board of
examiners for the purpose of administering and marking
examinations, as referred to in article 7.12c paragraph 1 of the
WHW.
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Extraneus student A student, as referred to in article 7.36 of the WHW, who is enrolled
on a study programme at NHTV Breda who has the right to take
examinations and final exams and use certain student facilities. An
extraneus student does not have the right to attend classes/lectures.
Fast track A short, fast-paced study track with standard exemption
arrangements for students who meet certain previous education
requirements (such as MBO or VWO).
Final exam
The conclusion, as referred to in article 7.3 paragraph 3, article 7.8
paragraph 2 and 7.10 paragraph 2 of the WHW, of the propaedeutic
phase and/or the main phase. Every final exam has its own exam
programme consisting of several examinations.
Full-time programme A full-time study programme involves students studying full-time, not
taking into account any employment commitments. A full-time study
programme does contain practical components like work
placements, which represent a certain number of credits.
HBO bachelor’s
programme
Honours programme
An HBO study programme as referred to in articles 7.3 and 7.3a
paragraph 2 of the WHW. Upon completion of an HBO bachelor’s
programme, students are awarded the title of Bachelor. Also see
‘Study programme’.
An extra programme that the student attends in addition to his
regular study programme.
ISAT code The number under which a study programme is officially registered in
CROHO.
Joint Degree
Main phase
A degree programme which is set up and delivered in conjunction
with a partner institution. Upon successful completion of a joint
degree programme, the student will earn one degree.
The second part of the bachelor’s programme which follows the
propaedeutic phase, as referred to in article 7.30 of the WHW.
Major The core components of the bachelor’s programme.
Management and
administrative regulations
Management team
In the management and administrative regulations, the Board of
Governors lays down all regulations and procedures with regard to
the management, administration and structure/organisation of the
institute (as referred to in article 10.3b of the WHW).
The management and administrative regulations also stipulate the
duties and powers that the Board of Governors has delegated to the
academy director or the management team of the organisational unit
in question.
Furthermore, the management and administrative regulations
contain provisions about the composition and working procedure of
the management team of the organisational unit in question.
The staff members of an academy who are responsible for academy
policy and have been appointed for this purpose by the Board of
Governors.
Minor A minor is a secondary area of interest which often complements a
major. A minor allows a student to deepen/broaden their knowledge
according to individual interest. A minor can be taken within one’s
own study programme or within another bachelor’s programme and
always represents a study load of 15 ECTS credits.
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NHTV Breda Stichting NHTV internationale hogeschool Breda, abbreviated as
NHTV Breda.
Numerus fixus
Osiris See ‘SIS’.
A restriction, set by the Board of Governors, on the number of
students to be admitted to the propaedeutic phase of a study
programme for the first time, as referred to in WHW article 7.53.
Part-time programme A part-time study programme, as referred to in WHW articles 7.27
and 7.7, is a study programme that has been set up in such a
manner that students can attend it in addition to their regular
employment commitments.
Propaedeutic exam and
final exam
Propaedeutic phase
Representative Advisory
Board
See ‘Exam’.
The first part of the bachelor’s programme which is followed by the
main phase, as referred to in 7.8 paragraphs 2 and 4 of the WHW.
An independent body, as referred to in article 10.17 of the WHW,
which has the right to participate in policy decision-making at NHTV
Breda. Half of this body consists of members chosen from among
NHTV’s employees, and the other half of members chosen from
among NHTV’s students.
SIS Student Information System. NHTV Breda uses Osiris for this
purpose.
Staff and Student
Advisory Committee
Standard duration of
studies
Student
A body instituted for each academy, as referred to in WHW article
10.25, which exercises the right of consent and the right to prior
consultation vested in the Representative Advisory Board, insofar as
it concerns matters that pertain to the academy.
The time it normally takes to complete a study programme, without
incurring any delays. For a bachelor’s programme of 240 ECTS
credits, the standard duration of studies is four years.
A person enrolled as a student of NHTV Breda, as referred to in
WHW article 7.32.
Student counsellor A staff member whose core task is to guide, inform and advise
current and prospective students in the area of education and
studying.
Student handbook A compendium to be published by the academy once every
academic year, containing at least a description of the contents of
the bachelor’s programme, specified in units of study.
Study career coach A staff member of the academy charged with coaching/guiding a
group of students.
Study load
Study programme
committee
The study load expressed in ECTS credits, as referred to in article
7.4 paragraph 1 of the WHW.
A committee, as referred to in article 10.3c of the WHW, which
issues advice (both when asked and at its own initiative) to the Staff
and Student Advisory Committee / Academy Board, the
management team, or the Board of Governors on all matters
pertaining to education at the department in question.
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Test Part of an examination.
Unit of study A curriculum component which is concluded by means of an
examination, as referred to in WHW article 7.3 paragraph 3.
University board The Board of Governors of NHTV Breda.
WEB training course A training course within the framework of the Dutch Education and
Vocational Education Act (MBO).
WHW The Dutch Higher Education and Research Act (8 October 1992),
including any changes and additions made after that date.
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Appendix 2 Code of Conduct (English-taught study
programmes)
WHW article 7.2
The WHW dictates that education is delivered and exams are administered in Dutch. Contrary to
this, another language may be employed:
- if it involves a study programme that relates to that particular language;
- if it involves education that is delivered within the framework of a guest lecture by a non-Dutch
speaking lecturer, or;
- if the specific nature, structure/system, or quality of education, and/or the origin of the students
necessitates so, in conformity with a code of conduct established by the Board of Governors.
1 General
1 The power to decide to use the English language on the grounds as mentioned in the
WHW rests with the academy director.
2 Before deciding to use the English language, the academy director seeks advice from the
study programme committee(s) involved.
3 Article 4.2 specifies whether the study programme is either fully or partially delivered in
English.
4 The academy director is under the obligation to attach conditions to the use of the English
language with the aim of assuring the quality of the unit of study (or units of study) in
question, which explicitly includes the language proficiency of the lecturers involved.
2 Additional provisions
1 If the study programme is taught in English entirely, academy staff and students are
obliged to use the English language in all cases and situations.
2 The use of the English language by students is not obligatory in the following cases:
a. Contacts with NHTV staff members of other academies / study programmes.
b. Contacts with the Board of Governors
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Appendix 3 Professional competencies
1 The objective of the bachelor’s programme in Hotel Management is to ensure that its
graduates meet the relevant professional competencies. Graduates of the programme
have the following competencies:
Competency 1
Creating experiences by delivering hospitality
Competency 2
Developing visions of external developments and engaging in active networking to this end
Competency 3
Preparing functional plans
Competency 4
Contributing to the development and implementation of HRM policies
Competency 5
Managing business and organisational processes
Competency 6
Procuring all necessary management information
Competency 7
Contributing to internal change processes
Competency 8
Developing and marketing innovative hospitality concepts
Competency 9
Communicating and cooperating in a team
Competency 10
Managing one’s own professional and personal development
2 The objective of the bachelor’s programme in Facility Management is to ensure that its
graduates meet the relevant professional competencies. Graduates of the programme
have the following competencies:
Competency 1
Creating service experiences
Competency 2
Developing visions of external developments and engaging in active networking to this end
Competency 3
Preparing functional plans
Competency 4
Contributing to the development and implementation of HRM policies
Competency 5
Designing, managing and improving business and organisational processes
Competency 6
Procuring all necessary management information
Competency 7
Developing change plans
Competency 8
Initiating and creating facility products and services for business clients
Competency 9
Communicating and cooperating in a team
Competency 10
Managing one’s own professional and personal development
For more detailed information about competencies and criteria, see “Description of 10 core
competencies and competency levels” on N@tschool.
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Appendix 4 Admission requirements
B Hotel Management
mbo 4 admissible
N+T N+G E+M C+M
HAVO 2nd mvt* 2nd mvt* 2nd mvt* ec or m&o
VWO 2nd mvt* 2nd mvt* 2nd mvt* admissible
* The 2nd foreign language (MVT) is optional: French, German or Spanish
B Facility Management
mbo 4 admissible
N+T N+G E+M C+M
HAVO ec or m&o ec or m&o admissible (ec or m&o) +
(wia or wib)
VWO ec or m&o ec or m&o admissible ec or m&o
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Appendix 5 Grading system 21+ test
Overview of scores and awarding of points
a. Capacity test MCT-H
Multicultural Capacity Test
The score is expressed by means of a 9-point scale.
The candidate must obtain at least a score of 5.
The test consists of the following items:
- General capacity level
Consisting of:
Spatial and reasoning capacities
Numerical capacities
Verbal capacities
Perceptual speed
b. Oxford English placement test
Grammar, vocabulary, and listening skills are tested.
Possible outcomes are:
Score up to 39 points (level A1)
Score 40 to 49 points (level A2)
Score 50 to 59 points (level B1)
Score 60 to 69 points (level B2)
Score 70 to 79 points (level C1)
Score 80 to 100 points (level C2)
The requirement for admission is a minimum of 65 points, which corresponds to a level of B2.
c. Selection interview
The following items are covered:
- The candidate’s motivation for the study programme and the industry
- Proficiency in English
- Skills (cooperation, initiative, service, immunity to stress) and reflecting on these skills
- General education, presentation and work experience / affinity with hospitality sector (in FM;
service orientation)
d. Work and leadership style test
During the interview, the results of the work and leadership style test will also be discussed, based
on an octogram. The octogram measures 8 characteristics or style preferences based on Quinn’s
model of competing values. The results are an indication of the candidate’s inclination towards a
certain type of behaviour as well as the candidate’s degree of affinity with the role concerned
(which includes the candidate’s reflecting on these styles – there is no minimum outcome or score
required in this test or in any part of it).
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