Informe Anual, 2005 - Museo de Arte de Ponce

Operations
Support and collaboration toward new
trends
Operations is in charge of managing
the resources in an efficient manner, in
order to create an atmosphere of service
and support parallel to the institution’s
expectations. To this end, it supervises
several divisions: Human Resources, General
Services, Technical Systems, Accounting,
the Musarte store, Admissions, and the
Café.
Human Resources
A study of the institution’s organizational
environment at all levels was conducted
this year in order to obtain a more
complete vision of our employees’ feelings
and to take pertinent action in the areas
that require it.
As part of this process, we hired an
independent human resources consultant.
With the consultant’s collaboration, the
Office of Human Resources began the
process of developing new initiatives in
human resources management, measuring
their efficiency in accordance with
established objectives, creating training
programs, and broadening the scope of
management support for the departmental
directors of the institution.
We also created a direct compensation
structure, which includes a pay structure
and a procedures manual for its
administration. The labor market used
as reference to develop the payment
structure was the Salary Survey (2005)
by the American Association of Museum
Directors (AAMD) and the Puerto Rico
Manufacturers Association (PRMA). This
study has allowed us to adequately
group the positions hierarchically and
to establish a salary scale by steps
for each grade. Currently, we are
designing the performance evaluation
process for the different levels of the
organizational hierarchy and are also
reviewing the employees’ manual.
In its efforts to maintain an environment
of camaraderie among the employees,
collaborators, and volunteers of the Museo
de Arte de Ponce, the Office of Human
Resources organized a series of activities
to recognize their extraordinary work in
fulfilling this year’s goals.
General Services
This division is in charge of all matters
related to maintenance, security, transportation
of works of art, preparation of
the areas for exhibitions, and educational
and cultural programs.
The 2005 year was very active, particularly
regarding the improvements to the
physical facilities of the Museum’s main
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