für die Kleinsten - Teutonia

teutonia Go Carefree GuaranteeAdditional Commercial Guarantee for the purchaseof new teutonia strollers & accessories1. in compliance with the applicable legislation, all consumers purchasing new teutonia strollers or accessories(hereinafter referred to as product) benefit from the applicable statutory warranty.2. in addition, the Newell Rubbermaid Group (hereinafter referred to as “teutonia”) has the pleasure to grantto such clients an additional 3 year „Go Carefree“ commercial guarantee. teutonia warrants that the productpurchased is free from defects in material and workmanship. These provisions apply to all productspurchased within the European Economic Area (EEA), Switzerland and Russia.3. Details on the defects that are covered and not covered under the commercial guarantee can be viewedunder the table in section 11.4. the total commercial guarantee term starts in the same time as the statutory warranty term: i.e., withdelivery of the product by a dealer. The starting date is indicated by the dealer in the check form (see instructionmanual) or in the absence of such check form, this will be the date indicated on the receipt. Withdelivery of the product, the consumer shall immediately check the product for defects and report these tothe dealer without any delay.5. in order to benefit from the commercial guarantee, a proof of purchase with original purchase date andwhen available a fully completed and signed check form (see instruction manual) is required. teutonia doesnot grant any warranty if the product has been purchased as second-hand product or from an unauthorizedreseller/dealer.6. if a defect covered by this additional commercial guarantee (see section 11) occurs, teutonia will decidewhether to repair the defect in the teutonia After Sales department, at an authorized Service Center, at aqualified dealer (remedying) or if the consumer will be provided with a new product (substitute); in any caserepairs will be excluded if these will lead to unreasonable costs for teutonia or its qualified dealer. In caseof remedying, teutonia will decide at its own discretion if the defective part will be repaired or replaced.teutonia reserves the right to stop the production of a model, a spare part, a color, a fabric or an accessory.In such a case teutonia will provide the consumer with a product, a spare part, a color or fabric of at leastequivalent quality as replacement.7. In relation to the rights referred to in section 6, the following provisions apply:a. Claims made for products under this commercial guarantee can only be made to the teutonia dealersfrom which the product was purchased in the European Economic Area (EEA), Switzerland and Russia. Ifthe product is shipped in a territory other than the territory of the EEA, Switzerland or Russia, the commercialguarantee may not be claimed (in such case the applicable warranty will be the local statutorywarranty).b. Replaced items become property of teutonia and its local affiliates.c. for items that have been installed, painted or repaired in the course of remedying the guarantee conditionswill continue to apply until the expiry of the original guarantee period. This also applies to a productthat has been replaced. Remedying or replacement is not entitling to an extension of the guaranteeperiod.d. if a product becomes unusable due to a defect covered by this commercial guarantee conditions (seesection 11) the consumer needs to contact his/her teutonia dealer immediately. The dealer will then advisethe consumer whether the product can be repaired in the store, need to go to his service workshopor if the product needs to be sent to teutonia for service.e. further claims are excluded from this commercial guarantee. In particular, compensation such as providingloaner stroller for the duration of the repair or damage compensation claims.f. if teutonia has to provide a new product following a commercial guarantee claim, then teutonia has theright to demand the return of the defective product from the consumer. The return of the defective productand the delivery of a new product can only be made to the dealer from which the original purchase wasmade.8. if a repair – claimed in accordance with the above section 6 – fails, especially if the defect has not beenrectified or further repair attempts are unreasonable for teutonia or its qualified dealer, then the consumercan only request the delivery of a product (same or of equivalent value) free of defects from teutonia.Section 7f applies accordingly.9. These commercial guarantee conditions do not apply, if the defect was caused by the fact that:– the product was subjected to abuse or excessive use not in compliance with the instructions manual (e.g.if the total allowed weight was not respected) or– the product was repaired and maintained improperly by the warrantee or a third party who is not a qualifiedteutonia dealer or– product parts that are not authorized by the manufacturer/brand have been installed or the producthasbeen altered in a manner that is not approved by teutonia or– no original teutonia accessories have been used or‐ no original teutonia accessories have been used orteutonia Go Carefree Guarantee‐ the consumer has not followed the rules on usage, care and treatment of the product (see instructionmanual).– the consumer has not followed the rules on usage, care and treatment of the product (see instruction10. Normal manual). wear and tear is excluded from the commercial guarantee. Likewise, defects (e.g. rust, scratches,10. Normal corrosion) wear caused and by tear external is excluded influences, from external the commercial environmental guarantee. factors (e.g. Likewise, accident, hail, defects ice, snow, (e.g. flooding, rust, scratches,corrosion) high humidity) caused or lack by of maintenance external influences, and care. See external also section environmental 11. factors (e.g. accident, hail, ice, snow,flooding, high humidity) or lack of maintenance and care. See also section 11.11. the The following table provides detailed detailed insights insights into defects into that defects fall under that the fall “Go under Carefree” the “Go commercial Carefree” guarantee commercialguarantee respectively. respectively. The table is differentiated The table is by differentiated hard goods (e.g. by frame, hard wheels, goods parking (e.g. frame, brake, etc.) wheels, and soft parking goods brake, or etc.)and accessories soft goods (e.g. zipper, or accessories buttons, belt (e.g. etc.). zipper, Section buttons, 9 and 10 belt shall etc.). apply accordingly: Section 9 and 10 shall apply accordingly:teutonia Hard Goods guarantee CoverageItem Complaint Cause/Comment 1 yearParking brakeNo function All other than adjustment yesNo function Adjustment only yesScratches & Rust Wear & tear is not covered noFramePowder coat flaking offyesNo folding functionyesNoises/SqueakingyesHandlebar gripDamagedyesSpinning on handlebarnoNo or reduced function All other than adjustment & worn pads yesHandbrakeNo or reduced function Adjustment only yesNo or reduced function Worn pads yesSeat Brackets No function Broken parts yesSwivels (excl. wheels) No or reduced function yesEVA wheelsAir wheelsBumper barWorn treadWorn treadBrokenWear & tearWear & tearnonoyesWobblingPuncturesDamaged foamWear & tearWear & tearnononoIncorrect assemblyno2 years 3 yearsyes yesyes yesno noyes yesyes yesno nono nono noyes yesyes yesyes yesyes yesyes yesno nono nono nono noyes yesno nono noteutonia Soft Goods & Accesory guarantee CoverageItem Complaint Cause/Comment 1 year 2 year 3 yearZippers Broken or no function yes no noTorn Seamsyes no noSnap Fasteners Broken, fallen off, or No Function yes no noStainsno no noColour fadingUV Damage( Major Fading)yes no noWashingno no noRips and Tearsyes no noHarnessyes yes yesMould/pilling formationno no noAccessories See the elements of soft‐goods yes no no12. the The present commercial guarantee guarantee does not does limit not the limit legal rights, the legal in particular rights, warranty in particular claims warranty against the claims dealer againstthe of the dealer product of and the possible product claims and under possible the applicable claims under statutory the warranty applicable on product statutory liability warranty against on the product liabilityagainst manufacturer. the manufacturer.Valid as of: July 2013 Page ‐ 2 ‐ of 2106 107