Samsung Samsung NX20 (EV-NX20ZZBSBFR ) - Manuel de l'utilisateur 9.23 MB, pdf, Anglais

Appendix > Before contacting a service center
Situation
Suggested remedies
Situation
Suggested remedies
• Ensure that the focus option you set is
suitable for the kind of shot you are capturing.
• Use a tripod to prevent your camera from
shaking.
• Ensure that the lens is clean. If not, clean the
lens. (p. 155)
The display or buttons
do not work
The memory card has
an error
Remove the battery and insert it again.
• Turn off your camera, and then turn it on
again.
• Remove your memory card, and then insert it
again.
• Format your memory card.
See "Cautions when using memory cards" for
more details. (p. 160)
The photo is blurry
The colors in the
photo do not match
the actual scene
An incorrect White Balance can create
unrealistic color. Select the proper White
Balance option to suit the light source. (p. 63)
Your TV or computer
cannot display photos
and videos that are
stored on an SDXC
memory card.
Your computer does
not recognize an
SDXC memory card.
Cannot display files
SDXC memory cards use the exFAT file system.
Ensure that the external device is compatible
with the exFAT file system before connecting the
camera to the device.
SDXC memory cards use the exFAT file system.
To use SDXC memory cards on a Windows XP
computer, download and update the exFAT file
system driver from the Microsoft website.
If you change the name of a file, your camera
may not play the file (the name of the file should
meet the DCF standard). If you encounter this
situation, display files on your computer.
The photo is too bright
The photo is too dark
Your photo is overexposed.
• Adjust the aperture value or the shutter
speed.
• Adjust the ISO sensitivity. (p. 62)
• Turn off the flash. (p. 78)
• Adjust the exposure value. (p. 88)
Your photo is underexposed.
• Adjust the aperture value or the shutter
speed.
• Adjust the ISO sensitivity. (p. 62)
• Turn on the flash. (p. 78)
• Adjust the exposure value. (p. 88)
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