Análise comparativa das tecnologias de melhorias contínuas e suas heterogeneidades
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
YANG, Y., LEE, P. K. C., & CHENG, T. C. E. Continuous improvement competence, employee creativity, and<br />
new service <strong>de</strong>velopment performance: A frontline employee perspective. International Journal of Production<br />
Economics. 2014<br />
30