Guideline 09-02

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ATENDIMENTO ACIONAMENTO ACOMPANHAMENTO RETENÇÃO GLOSSÁRIO SAFRA Voltar para: Procedimento Fora de Base SAFRA: Conta: 1642 - SAFRA RESIDENCIAL - FORA DA BASE Procedimento: Caso o cliente não seja localizado na base de dados, dar sequência ao atendimento de acordo com as coberturas do produto e abrir atendimento na conta 1642. Esta conta está programada para disparo automático de e-mail para: nivaldo.santos@safra.com.br
ATENDIMENTO ACIONAMENTO ACOMPANHAMENTO RETENÇÃO GLOSSÁRIO ACE SEGUROS Voltar para: Abertura do Atendimento DENTRO DO HORÁRIO COMERCIAL: entrar em contato com a ACE Seguros nos telefones e ordem abaixo. Entrar em contato com a CHUBB Seguros nos telefones e ordem abaixo. 1 - Estevão Oliveira - (11) 4504-4349 2 - Sidney Filho - (11) 4504-4387 3 - Gustavo Espíndola - (11) 4504-4052 4 - Fabricio Lira - (11) 4504-6917 FORA DO HORÁRIO COMERCIAL: Prestar o atendimento e informar a CHUBB via e-mail: Estevão Oliveira - pagepersonnel.operacoes11@chubb.com Sidney Filho - Sidney.Filho2@Chubb.com Gustavo Espíndola - gustavo.espindola@chubb.com Fabrício Lira - fabricio.lira@chubb.com SEMPRE INFORMAR: Nome Completo CPF Produto que o cliente informar ter Serviço solicitado Copiar o Comercial da Ike: marcia.rosa@ikeasistencia.com.br e scaneloi@ikeasistencia.com.br
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GUIDELINE OPERACIONAL - CAT Escolha
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ATENDIMENTO ACIONAMENTO ACOMPANHAME
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Guideline 09-02

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