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ABSTRACT<br />

360 DEGREE PERFORMANCE EVALUATION METHOD FOR THE ANALYSIS OF<br />

ORGANIZATIONAL JUSTICE: AN APPLICATION OF ACCOMMODATION<br />

BUSINESS<br />

İŞLEK CİN, Gamze<br />

Master’s Thesis, Department of Tourism and Hotel Management,<br />

Adviser: Prof. Dr. Oya AYTEMİZ SEYMEN<br />

2010, 151 pages<br />

Organizations and employees always have needed to develop themselves in<br />

changing management approach. Performance evaluation is necessary for<br />

organizations in this developmental system. The data which was collected via<br />

performance evaluation help employee’s development and help organization’s<br />

existance in competition.<br />

Performance evaluation depends on criteria which is made beforehand. In<br />

today’s world, organizations do not use performance evaluation which is made by<br />

directors, instead they choose 360 degree feedback which uses multiple sources.<br />

The reason of thiscan be explained that, they understand the importance of 360<br />

degree feedback procedure and apply that. On the other hand, organizational justice<br />

is important aspect for human resource application.<br />

Organizational justice perception in this dissertation is investigated within the<br />

perspective of 360 degree performance evaluation. This dissertation is investigated<br />

especially 360 degree feedback procedure but this gives general information about<br />

performance evaluation. According to that, this dissertation aim to stress the<br />

features, necessary for occurring the system, to explain organizational justice<br />

perception and to evaluate 360 degree performance. The survey tries to investigate<br />

the procedure building up dimensions of organizational justice perception and<br />

vii

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