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VALUE THROUGH INNOVATION

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Material Issues<br />

Issues determined as important for sustainability performance<br />

and reporting by stakeholders and business<br />

IMPORTANCE TO STAKEHOLDERS -><br />

LOW HIGH<br />

LOW<br />

IMPORTANCE TO BUSINESS -><br />

12<br />

11<br />

10<br />

08<br />

07<br />

06<br />

05<br />

22<br />

21<br />

03<br />

25<br />

24<br />

23<br />

09<br />

16<br />

15<br />

14<br />

04<br />

02<br />

01<br />

20<br />

19<br />

18<br />

28<br />

27<br />

17<br />

29<br />

26<br />

13<br />

HIGH<br />

LEGEND:<br />

S-supply chain; M-Manufacturing; T-Transport; C-Customer<br />

Aspect Importance along the Value Chain:<br />

01<br />

02<br />

03<br />

04<br />

05<br />

06<br />

07<br />

08<br />

09<br />

10<br />

11<br />

12<br />

13<br />

14<br />

15<br />

16<br />

17<br />

18<br />

19<br />

20<br />

21<br />

22<br />

23<br />

24<br />

25<br />

26<br />

27<br />

28<br />

29<br />

S M T<br />

S M T C<br />

S M T C<br />

S M<br />

M<br />

M<br />

M<br />

S M<br />

M<br />

M C<br />

M<br />

M C<br />

M C<br />

S M<br />

M<br />

M<br />

S M<br />

M<br />

M<br />

S M<br />

SM<br />

M<br />

S M<br />

M<br />

M C<br />

M C<br />

M C<br />

M C<br />

Policies, Standards & Code of Conduct<br />

Regulations & Legal Compliance<br />

Grievance mechanisms(employee,Env, HR,society)<br />

Economic Performance<br />

Market Presence<br />

Indirect Economic Impact<br />

Renewable & non-renewable materials<br />

Responsible procurement<br />

Packaging<br />

Energy management<br />

Waste management and effluents<br />

Water stewardship<br />

GHG emissions and air pollution<br />

Compensation & benefits to employees<br />

Employee Recruitment & Retention<br />

Employee relations<br />

Employee health & safety<br />

Training and education<br />

Diversity and equal opportunity<br />

Collective bargaining<br />

Human rights assessment of operations<br />

Community Impact, Relations and Development<br />

Payments terms and negotiations with suppliers<br />

Supplier screening and Audits(Labour, HR, Community )<br />

Investments in developing local supplier network<br />

Customer health and safety<br />

Product and service labelling<br />

Marketing communications<br />

Customer satisfaction<br />

INDO THAI SYNTHETICS SUSTAINABILITY REPORT 2016 | 10

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