AR 600-20, Army Command Policy - Army Publishing Directorate ...

filed within 180 calendar days of the date of the alleged unlawful discrimination or of the time that the Soldier knew or
reasonably should have known of the unlawful discrimination.
(1) If both the complainant and the subject are ARNG, follow NGR 600–22 to coordinate with the appropriate
National Guard agency representative for processing.
(2) If the subject is from a different component or branch of the Service than the complainant, contact the senior EO
office of the subject’s component or branch of the Service to determine the appropriate jurisdiction with the purview to
remedy.
d. Commanders processing a complaint involving an ARNG Soldier will send an information copy of the completed
complaint to NGB–EO–CR within 30 days as per paragraph C–11d.
Appendix E
Command Climate Survey
E–1. Requirement
a. Company level commanders (or equivalents) will administer the command climate survey within 30 days of
assuming command (120 days for the ARNG and USAR), again at 6 months, and annually thereafter. At their
discretion, company level commanders (or equivalents) may administer the command climate survey more often and
may supplement the survey with data from other surveys, focus groups, and interviews to assess the unit climate.
b. The survey is voluntary for commanders (or equivalents) above the company level. Because the initial survey is
administered shortly after a change of command, the results should not be seen as a reflection on the new commander
(or equivalent), but simply as a starting point for assessing and improving the unit’s command climate.
E–2. Confidentiality
Survey responses will be treated as confidential. Exceptions to confidentiality will be consistent with the Privacy Act
Statement (that is, respondent statements about being a threat to themselves or others, comments involving criminal
behavior, and/or operationally sensitive information). When paper and pencil format is used, the unit will ensure that
respondents can submit their survey in an inconspicuous location. Survey results will never be reported so that an
individual’s responses can be identified. Only subgroups containing at least five individuals will be reported. Results
are intended for the company commander’s use and are not reported up the chain of command. Commanders must
provide timely feedback to the unit.
E–3. Compliance
After the company commander has administered and analyzed the command climate survey and has developed action
plans, the brigade EOA, will note completion in the brigade QNSR. Completion of the command climate survey is an
item that is checked under the CIP.
E–4. Role of the equal opportunity advisor
The EOA role is to discuss assessment results with the commander to aid in developing action plans. Results are best
when the commander takes a proactive role in analyzing data and planning for unit improvements.
E–5. Deleted.
E–6. Commander’s training module
Command Policy (AR 600–20) requires commanders of company-size units to conduct the “Command Climate
Survey” as a tool for reviewing the climate factors (for example, leadership, cohesion, morale) that affect their unit’s
effectiveness. This Training Module is designed to help commanders prepare to conduct a survey, read and interpret
survey results, develop action plans based on survey findings, and conduct feedback sessions. Additionally, Training
Circular (TC) 26–6, Commander’s Equal Opportunity Handbook, provides useful information on conducting a climate
assessment and using the command climate survey.
E–7. Anonymity
Survey results are anonymous and the privacy of individuals submitting a survey will always be protected. Personnel
administering the survey and/or collecting the data should make sure procedures are in place to protect the anonymity
of respondents and the confidentiality of the results. Exceptions to confidentiality and anonymity will be consistent
with the Privacy Act Statement of the survey (that is, respondent statements about being a threat to themselves or
others, comments involving criminal behavior, and operationally sensitive information). Personally identifiable information
such as name, email address, or social security number should never be requested or collected. When a racial,
AR 600–20 18 March 2008/RAR 20 September 2012
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