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SPECIAL REPORT<br />

28<br />

tackling <strong>the</strong> cost of<br />

owning power tools<br />

August 2010<br />

Over <strong>the</strong> last eighteen months, <strong>the</strong>re has been<br />

a rapid decline in <strong>the</strong> UK construction industry<br />

due to <strong>the</strong> global economic climate. During<br />

<strong>the</strong>se challenging times, a number of companies<br />

within <strong>the</strong> construction industry have realigned<br />

<strong>the</strong>ir businesses to <strong>the</strong> ever-changing market<br />

place. The majority of construction companies<br />

have had to tighten <strong>the</strong>ir belts <strong>and</strong> monitor<br />

spend, in particular <strong>the</strong>ir power tools spend.<br />

Cost of ownership<br />

Most construction companies today<br />

have large tool fleets, which are a<br />

significant expense throughout <strong>the</strong> year.<br />

It is important <strong>the</strong>refore, for customers<br />

to ensure that <strong>the</strong>ir tool fleets are<br />

procured in <strong>the</strong> most effective way to<br />

keep additional costs to a minimum.<br />

Purchasing a fleet of power tools is<br />

generally straightforward, as a company<br />

simply specs out <strong>the</strong> job <strong>and</strong> <strong>the</strong>n <strong>the</strong><br />

purchaser gets <strong>the</strong> best deal. Although<br />

that all depends on how <strong>the</strong> ‘best<br />

deal’ is defined. It is useful to consider<br />

whe<strong>the</strong>r a ‘best deal’ is defined in<br />

terms of price or whe<strong>the</strong>r it is defined<br />

in terms of <strong>the</strong> cost of ownership.<br />

Cost of ownership is expensive;<br />

research shows that <strong>the</strong> costs for tool<br />

ownership are increased with multiple<br />

factors, including <strong>the</strong> frequency of<br />

re-purchase, <strong>the</strong> amount of downtime<br />

<strong>and</strong> <strong>the</strong> direct costs of repair bills. An<br />

independent questionnaire conducted<br />

by LW Associates, revealed that power<br />

tool owners have to put up with long<br />

delays when having <strong>the</strong>ir tools repaired,<br />

with many waiting over 5 days for a<br />

tool to be fixed <strong>and</strong> returned. Overall,<br />

75% of those surveyed said that it was<br />

common for a tool to take over 1 week<br />

for repairs, with 60% citing downtime as<br />

<strong>the</strong> biggest problem during <strong>the</strong> delay.<br />

It is useful to remember that different<br />

tools have different lifetimes. In<br />

reality, construction companies often<br />

believe that tools have short lifetimes<br />

so <strong>the</strong>refore decide to replace not<br />

repair, which consequently adds to<br />

increased costs for ownership. The<br />

companies assume that <strong>the</strong> tools will<br />

last an average of 1 year <strong>and</strong> that<br />

<strong>the</strong>y will have to replace <strong>the</strong>m when in<br />

actual fact tools can often be repaired.<br />

Independent research shows that 64%<br />

of battery tools <strong>and</strong> 61% of grinders<br />

are replaced when <strong>the</strong>y break versus<br />

extending <strong>the</strong> life with a repair.<br />

For fur<strong>the</strong>r information on <strong>the</strong> Hilti Fleet Management<br />

programme, please visit www.hilti.co.uk/hfm or<br />

contact Hilti Customer Services on 0800 886 100

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