june-2011
june-2011
june-2011
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INFORMATION &<br />
TERMINAL DIAGRAMS<br />
MAKING YOUR CONNECTING FLIGHT. Whether your next fl ight is on United or one of the Star Alliance partners around the world, use the terminal<br />
diagrams on pages 138-140 to plan your connection. In addition to gate locations, these maps show ticket counters and interterminal transportation.<br />
CONTACT INFORMATION<br />
Reservations<br />
united.com<br />
800-UNITED-1 (800-864-8331)<br />
Automated Flight<br />
Information<br />
800-UNITED-1 (800-864-8331)<br />
Mileage Plus<br />
24-Hour Account<br />
Information<br />
& Award Travel<br />
united.com/mileageplus<br />
800-UNITED-1 (800-864-8331)<br />
Mileage Plus Visa<br />
Customer Service<br />
united.com/chase<br />
800-537-7783<br />
Baggage Services<br />
united.com/baggage<br />
800-UNITED-1 (800-864-8331)<br />
Refunds<br />
united.com/refunds<br />
800-UNITED-1 (800-864-8331)<br />
Customer Relations<br />
united.com/customerrelations<br />
Email: customerrelations@united.com<br />
800-UNITED-1 (800-864-8331)<br />
Red Carpet Club<br />
united.com/redcarpetclub<br />
866-UA-CLUBS (toll-free)<br />
520-881-0500 (outside the U.S.)<br />
Hearing Impaired (TDD)<br />
800-323-0170<br />
Reservaciones en Español<br />
800-426-5561<br />
United Cargo<br />
unitedcargo.com<br />
800-UA-CARGO (800-822-2746)<br />
TRAVEL ASSISTANCE FOR DELAYED OR CANCELED FLIGHTS<br />
At United Airlines, our priority is safety and keeping an on-time schedule.<br />
On occasion, canceling or delaying a fl ight is the only option to assure we<br />
maintain the highest safety standards.<br />
Flight canceled? We automatically confi rm you on the next United fl ight<br />
with available seats. EasyCheck-in® units located in the concourse will<br />
assist you with information and a boarding pass—it will also help you<br />
standby for an earlier United fl ight if one is scheduled. If you want to<br />
travel standby and aren’t boarded, we will transfer your name to the next<br />
United fl ight to your destination until you are onboard.<br />
What about my bag? Baggage is boarded on the next fl ight if space is<br />
available. This means your bags may arrive before you. United will secure<br />
the bag until you claim it. See a baggage claim representative.<br />
What if I have to stay overnight? If a fl ight is canceled to address a<br />
mechanical issue or another similar reason within our control, we will<br />
STAYING FIT:<br />
INFLIGHT FLEXIBILITY<br />
Knee Flexion: Lift knee toward<br />
chest, decreasing the amount of<br />
joint space at back of the knee.<br />
Repeat with other leg.<br />
Knee Extension: Straighten knee,<br />
increasing the amount of joint<br />
space at the back of the knee<br />
to its full range. Repeat with<br />
other leg.<br />
United Services<br />
unitedsvcs.com<br />
Meetings Plus<br />
800-MEET-UAL (800-633-8825)<br />
Duty Free World<br />
6095 NW 167th St. Suite D-4<br />
Miami, FL 33015 USA<br />
800-668-6182<br />
United Vacations<br />
unitedvacations.com<br />
800-32-TOURS (800-328-6877)<br />
Charter an Airplane<br />
united.com/charter<br />
Small Package Same<br />
Day Shipping<br />
Small Package Dispatch (SPD)—<br />
Airport-to-airport service:<br />
800-722-5243<br />
Dorsifl exion: With heel on fl oor, point<br />
toes upward, decreasing the angle<br />
between the foot and front of the leg.<br />
Repeat with other foot.<br />
Plantar Flexion: Lift the heel and<br />
keep toes pointed toward the fl oor,<br />
increasing the angle between the top<br />
of the foot and front of the leg.<br />
Repeat with other foot.<br />
HEMISPHERESMAGAZINE.COM • JUNE <strong>2011</strong> 137<br />
Employment Opportunities<br />
united.com/jobs<br />
888-UAL-JOBS (888-825-5627)<br />
United EasyCheck-in<br />
EasyCheck-in kiosks are located<br />
on the concourse to assist customers<br />
who have experienced a<br />
misconnection or canceled fl ight.<br />
Customers who have e-tickets and<br />
are traveling domestically may use<br />
the kiosk to:<br />
1. Rebook on another fl ight<br />
2. Obtain a boarding pass<br />
3. Standby for the next fl ight<br />
to their destination<br />
provide you with a hotel and meal voucher. For uncontrollable events—<br />
such as weather—we may be able to help you locate a local hotel at a<br />
discounted rate; however United does not cover hotel or meal expenses<br />
in this event. If we can not retrieve your checked bag, overnight kits<br />
containing toiletries are available. Please see an agent.<br />
What if the reason for my travel no longer exists? If as a result of the<br />
delay or cancelation you decide not to travel, call United reservations<br />
(1-800-UNITED-1) to get information on your options.<br />
Help us help you keep informed. Sign up for EasyUpdate®, our messaging<br />
service. If your fl ight is canceled or delayed, EasyUpdate® will inform you.<br />
Enroll at united.com/easyupdate. At home? Go to united.com for<br />
information or to check-in and print your boarding pass.<br />
Your safety and satisfaction are important. We appreciate your business<br />
and apologize for any inconvenience you may have experienced.<br />
Eversion: With foot on fl oor,<br />
gently roll the sole of the foot<br />
inward. Repeat with other foot.<br />
Inversion: With foot on fl oor,<br />
gently roll the sole of the foot<br />
outward. Repeat with other foot.
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