Annual Report 2012 - Dialog

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Contents Message from the Chairman 2 Group Chief Executive’s Review of Operations 4 Board of Directors 10 Business and Financial Review 14 Corporate Governance Report 26 Report of the Board Audit Committee 34 DIAL Share Information 37 Our Vision To be the undisputed leader in the provision of multi-sensory connectivity resulting always, in the empowerment and enrichment of Sri Lankan lives and enterprises. Our Mission To lead in the provision of technology enabled connectivity touching multiple human sensors and faculties, through committed adherence to customer-driven, responsive and flexible business processes, and through the delivery of quality service and leading edge technology unparalleled by any other, spurred by an empowered set of dedicated individuals who are driven by an irrepressible desire to work as one towards a common goal in the truest sense of the team spirit. Corporate Values Total commitment to our customers Dynamic and human-centred leadership Commitment to task & excellence Uncompromising integrity Professionalism and accountability Teamwork Foremost respect for concern & care Financial information Annual Report of the Board of Directors 45 The Statement of Directors’ Responsibility 50 Independent Auditor’s Report 51 Statements of Financial Position 52 Statements of Comprehensive Income 53 Consolidated Statement of Changes in Equity 54 Company Statement of Changes in Equity 55 Statements of Cash Flows 56 Notes to the Financial Statements 57 US Dollar Financial Statements 130 Group Value Added Statement 132 Five Year Summary 133 Group Real Estate Portfolio 134 Notice of Annual General Meeting 135 Administrative Details for the 16th Annual General Meeting 137 Notes 138 Form of Proxy 139 Corporate information Inner Back Cover
Introduction to the Company Dialog Axiata PLC (“Dialog”/“Dialog Axiata”/ “Company”), a subsidiary of Axiata Group Berhad (Axiata), operates Sri Lanka’s largest and fastest growing mobile telecommunications network. The Company is also one of the largest listed companies on the Colombo Stock Exchange in terms of market capitalization and is Sri Lanka’s largest Foreign Direct Investor (FDI) with investments cumulating to over USD 1.41Bn. Dialog has been at the forefront of innovation in the mobile industry in Sri Lanka since the late 90’s, propelling the nation’s mobile telephony infrastructure to a level of advancement on par with the developed world. The Company delivers advanced mobile telephony and high speed mobile broadband services to a subscriber base in excess of 7.7Mn Sri Lankans, via a 2.5G and 3G/3.5G networks. The Company holds the distinction of being the first service provider in South Asia to launch 3G and HSPA+ services, and most recently Mobile 4G services based on FD-LTE technology. Dialog also provides a comprehensive suite of International Roaming Services across a global footprint comprising of more than 200 countries, and operates a wide portfolio of international telecommunication services, including but not limited to retail and wholesale international voice and data services. Dialog Axiata supplements its market leading position in the Mobile Telecommunications sector with a robust footprint and market presence in Sri Lanka’s Fixed Telecommunications and Digital Television markets through its fully owned subsidiaries Dialog Broadband Networks (Private) Limited (DBN) and Dialog Television (Private) Limited, (DTV). DBN is Sri Lanka’s second largest Fixed Telecommunications provider. DBN serves residential and enterprise customers with voice, broadband, lease lines and customized telecommunication services. DBN has the distinction of being the first telecommunications operator in Sri Lanka to launch 4th Generation LTE High Speed Broadband Services. DBN is also a leading provider of Radio and Optical Fibre based transmission infrastructure facilities. DTV operates a Direct-to-Home (DTH) Digital Satellite TV service and is the market leader in Sri Lanka’s Pay TV sector. DTV supports a broad array of international and local content in both Standard Definition (SD) and High Definition (HD) formats alongside a wide portfolio of Sri Lankan television channels and delivers high quality infotainment to a viewer base in excess of 264,000 Sri Lankan households. The Dialog Group has also been aggressive in its pursuit of a leadership position in the provision of Digital Services. Dialog Axiata has the distinction of being the first mobile operator in Sri Lanka to be awarded a Payment Systems Provider license by the Central Bank of Sri Lanka, based on which it operates eZ Cash, the country’s pioneering mobile money service. The Dialog Group also established a position of strength in Sri Lanka’s Digital Commerce space through a Joint Venture (Digital Commerce Lanka) encompassing Sri Lanka’s leading daily deals site Anything.lk and the incumbent e-commerce properties of the Dialog Group WoW.lk, ibuy.lk and tradenet.lk. The Dialog Group also participates in Sri Lanka’s burgeoning Business Process Outsourcing (BPO) sector through Firstsource-Dialog Solutions (FDS) its joint venture with Firstsource Solutions Limited – India’s largest publicly listed BPO. Dialog is an ISO 9001 certified company and is indelibly positioned as Sri Lanka’s premier and most preferred connectivity provider. Sri Lankan consumers named Dialog, the Telecommunications Service Provider of the Year for the second year in succession, at the SLIM-Nielsen Peoples Choice Awards. Sri Lankan consumers also chose Dialog as the Internet Services Provider of the Year in its inaugural year of award. Dialog features consistently among Sri Lanka’s top 3 most valuable brands as rated by Brand Finance. Over the past years, the Company and has received numerous local and international awards including the National Quality Award, the Sri Lanka Business Excellence Award, and 3 successive GSM World Awards. The Company has also earned the distinction of retaining the No. 1 position on Sri Lanka’s Corporate Accountability Ratings over the past 4 years, and has been consistently placed among the top 5 Most Respected Corporate Entities in Sri Lanka. Company website: www.dialog.lk
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Page 13 and 14: Mr. Moksevi Prelis Independent, Non
Page 15 and 16: Mr. James Maclaurin Non-Independent
Page 17 and 18: Group NPAT Rs. Mn +23% 7,000 6,000
Page 19 and 20: Gross Debt to Equity 2.0 1.5 1.0 0.
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Page 27 and 28: EBITDA Annual Report 2012 l Dialog
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Annual Report 2012 - Dialog

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