Reference - Konica Minolta

16.2 Cannot configure the settings/Cannot print according to the settings 16
16.2.2 Others
Problem Possible Cause Remedy
Paper is not fed from the specified
paper source.
The user authentication or account
track setting field is
grayed out and cannot be specified.
16.2.3 Error message
Paper will not be fed from the
specified paper source if that
paper source is loaded with paper
of a different size or orientation.
User authentication or account
track may be disabled on the
Windows printer driver.
Problem Possible Cause Remedy
Cannot install the printer driver. It has already been installed in
Windows Vista/Server 2008 as a
printer compatible with the Web
service print function.
Message Cause Remedy
[Paper Size Mismatch]
[Load xxx in Tray x or cancel
job.]
[Paper Setting for Manual feed]
[Load xx xxxx in bypass tray.
Touch [Print]].
[Replenish paper]
[Load paper in bypass tray or
select other paper tray.]
[Replenish paper]
[Replenish paper in Tray x or select
other paper tray.]
[Paper Size/Type Mismatch]
[Load the following paper in tray
x.]
[Memory Full]
[Insufficient memory Cancel the
job.]
The paper size specified from
the control panel is different
from the size of paper loaded in
the paper tray.
If you select [Tray 1 (Manual
Feed)] for [Paper Tray] in the
printer driver, paper is loaded in
the tray 1 when printing is started.
There is no paper in Tray 1 when
printing with Tray 1 selected.
There is no paper in the paper
tray selected for printing.
The type and size of the paper
loaded into all of the paper trays
are different. (when [Auto Tray
Switching] is set to [ON])
The print data sent from the
computer has caused the memory
to become full.
[Unable to save job.] A job that cannot be saved is received.
[Stored Job Error]
[Stored job specification not
correct.]
[HDD Capacity Over]
[Insufficient HDD capacity.]
[Delete unnecessary file.]
The current configuration of optional
devices is different from
the one detected when the job is
stored.
There is not enough space available
on the hard disk.
Load the paper of the appropriate
size and orientation into the desired
paper source.
In the [Configure] tab, enable user
authentication or account track.
If you try to install a printer driver
in Windows Vista/Server 2008 by
use of the Web service print function,
it is recognized as installed
before the actual installation is
completed. Uninstall the printer in
the [Network] Window, and then
install it again.
Load paper of the correct size
into the indicated paper tray.
Press the key to print or remove
paper from the tray 1 and load paper
in the tray again.
Load paper into Tray 1.
Load the specified paper into a
paper tray.
Load the specified paper into a
paper tray.
Cancel the job.
Reduce the amount of data of the
print job and print again.
When a user name and a user
password are unmatched, secured
jobs cannot be saved.
Input the correct user name and
password and print again.
Return the configuration of optional
devices to the one detected
when the job is stored.
Delete any unnecessary files.
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