Cuyahoga County: Public Safety Answering Point ... - Cleveland.com
Cuyahoga County: Public Safety Answering Point ... - Cleveland.com
Cuyahoga County: Public Safety Answering Point ... - Cleveland.com
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<strong>Cuyahoga</strong> <strong>County</strong>: PSAP Assessment<br />
volumes. The study was not all en<strong>com</strong>passing in terms of technology<br />
(infrastructure, network assessment, etc.). In addition, assessing and<br />
documenting specific tasks and quantifying each PSAP (Police, Fire, EMS,<br />
and Administrative) was not included in this study, although a<br />
representative sample was used for the Time Motion portion of this<br />
assessment.<br />
Costs used with this report were self-reported by each PSAP and were not<br />
validated by a third party.<br />
Call volume information was for emergency calls only and did not account<br />
for Administrative calls received at each PSAP which, in many cases,<br />
exceeded the emergency call volume. This data limitation was verified<br />
with AT&T in that inbound calls on 10-digit Administrative lines are<br />
currently not counted due to technology limitations.<br />
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