Cuyahoga County: Public Safety Answering Point ... - Cleveland.com
Cuyahoga County: Public Safety Answering Point ... - Cleveland.com
Cuyahoga County: Public Safety Answering Point ... - Cleveland.com
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<strong>Cuyahoga</strong> <strong>County</strong>: PSAP Assessment<br />
9.1 PSAP Consolidation<br />
There are several re<strong>com</strong>mendations from a <strong>County</strong> perspective that have <strong>com</strong>e<br />
out of the initial phase of this study. The primary observation that can be<br />
concluded from this study is that <strong>Cuyahoga</strong> <strong>County</strong> can and should<br />
reduce the number of PSAPs that currently exist.<br />
Further research is being conducted from other whitepapers/studies that have<br />
been <strong>com</strong>pleted about population size and the corresponding number of PSAPs<br />
that should exist. That being said, one of the most encouraging trends identified<br />
in this study was the fact that regionalism and consolidation is already underway<br />
amongst quite a few PSAPs in <strong>Cuyahoga</strong> <strong>County</strong>.<br />
Those PSAPs and PSAP collaboration entities are as follows:<br />
Solon/Chagrin Valley<br />
SouthEast<br />
SouthWest<br />
Shaker Heights/Euclid/Beachwood/South Euclid<br />
<strong>Cleveland</strong>, West<strong>com</strong>, East<strong>com</strong> and CECOMS are entities worth noting due to<br />
their current collaborative approach and experience with emergency dispatch.<br />
Based on the results of this assessment they are not included in the list of shortterm<br />
candidates for PSAP consolidation; however, their experience with<br />
regionalism cannot be discounted for future collaboration efforts.<br />
9.1.1 Solon/Chagrin Valley<br />
The Solon/Chagrin Valley Area Regional Dispatch Center for Police, Fire and EMS<br />
would be a new entity physically located within the Solon Police Department.<br />
They have space to remodel the basement and could maintain six workstations<br />
with some minor remodeling. A second option, and perhaps a partial failover<br />
site to <strong>Cleveland</strong>, would be a new dispatch center on four acres of land that sits<br />
behind Solon Police Department (PD) today.<br />
Facility: Combined entity has several options for a Regional Dispatch<br />
facility:<br />
1. Expand and remodel current Solon PSAP<br />
2. Build new Regional Dispatch Center on currently vacant<br />
Solon PD Property<br />
Resources: Both entities currently have very experienced and qualified<br />
Dispatchers. Many are current role models for Dispatch<br />
processes and procedures across the <strong>County</strong>.<br />
Technology: Combined entity currently has TAC and Emergitech CAD<br />
systems independently. Neither is an enterprise-class CAD<br />
application and has limitations surrounding scalability,<br />
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