Cuyahoga County: Public Safety Answering Point ... - Cleveland.com
Cuyahoga County: Public Safety Answering Point ... - Cleveland.com
Cuyahoga County: Public Safety Answering Point ... - Cleveland.com
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<strong>Cuyahoga</strong> <strong>County</strong>: PSAP Assessment<br />
10. Risks<br />
During the course of this study, several important risks to the <strong>Public</strong> <strong>Safety</strong><br />
Sector of <strong>Cuyahoga</strong> <strong>County</strong> are noted below. An additional re<strong>com</strong>mendation of<br />
the study would be to develop a risk mitigation plan for the documented<br />
concerns.<br />
There is an inherent risk of individual PSAPs taking their own 9-1-1<br />
cellular calls.<br />
There is an inherent risk of TAC as a current CAD Vendor for so many<br />
PSAPs. TAC is not an enterprise class CAD application and is currently not<br />
maintaining a robust patching and configuration management program for<br />
all CAD clients.<br />
There would be an impact of FTE reductions with Police if Dispatch<br />
positions are taken away.<br />
City of <strong>Cleveland</strong> currently has no back-up site for their Dispatch<br />
Operations.<br />
There is a lack of political and organizational leadership to support the<br />
consolidation projects in many cities.<br />
There is a lack of consistency with project management and project<br />
support while implementing, building new regional PSAPs. For example,<br />
vision for technologies, standard operating procedures, infrastructure,<br />
training for dispatchers, etc. should be similar for all<br />
Regional/Consolidated Dispatch Centers.<br />
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