Cuyahoga County: Public Safety Answering Point ... - Cleveland.com

Cuyahoga County: PSAP Assessment
Default Routing The capability to route a 9-1-1 call to a designated (default)
PSAP when the incoming 9-1-1 call cannot be selectively
routed due to an ANI failure or other cause.
DLS Dispatch Life Support
ELIN Emergency Location Identification Number
EMD Emergency Medical Dispatcher
EMDQ Emergency Medical Quality Assurance
Emergency Response
Location (ERL)
Emergency Service
Number (ESN)
A location to which a 9-1-1 emergency response team may be
dispatched. The location should be, specific enough to
provide a reasonable opportunity for the emergency response
team to quickly locate a caller anywhere within it.
A number assigned to specific geographic area within which all
E9-1-1 calls are routed to one specific PSAP and the residents
of the area are served be the same Police, Fire and EMS
agencies.
EMS Emergency Medical Services
Enhanced 9-1-1 (E9-1-
1) Control Office
EOL End-of Life
FDC Fire Dispatch Center
The Central Office that provides the tandem switching of 9-1-
1calls. It controls delivery of the voice call with ANI to the
PSAP and provides Selective Routing, Speed Calling, Selective
FEMS Fire and Emergency Medical Services
FireHouse Records management software
FLSA Fair Labor Standards Act
GIS Geographical Information System
INMS Integrated Network Monitoring System
IRR Internal Recall Recorder
IVR Integrated Voice Response
LEADS State of Ohio database that holds information regarding past
crimes, traffic violations – RMS system data goes into LEADS
LOGIC Louisville/Jefferson County Information Consortium
MDCs Mobile Data Computers
MDT Mobile Data Terminal
MPDS Medical Priority Dispatch System
NCIC National Crime Information Center. Computerized index of
criminal justice information
NENA National Emergency Number Association
NFPA National Fire Protection Agency
OUC Office of Unified Communications
PBX Private Branch Exchange
Phase I Provides a PSAP with both the telephone number of the
person calling and the address of the receiving antenna tower.
Phase II Provides a PSAP with a more precise location than Phase I.
The information received includes not only the phone number
but the latitude and longitude of the caller. The information
provided must be accurate within 50-300 meters.
PI Process Improvement
Positron Solution used for end-to-end call handling and dispatching
PRI Primary Rate Interface
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