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User Guide Reuters Pictures - Customer Zone - Reuters

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My Orders<br />

The My Orders section provides you with access to all completed downloads,<br />

any credit requests and any purchase requests that require authorisation.<br />

Purchase requests that have been authorised can be viewed and downloaded<br />

from here.<br />

Task – viewing Completed Orders<br />

1. To view any orders that have been completed, or any that have been<br />

requested for authorisation, click My Orders on the second menu.<br />

2. The Completed Orders tab provides a list of items downloaded,<br />

organised by month and year. Select the month required to review all<br />

underlying items individually.<br />

3. This will show the original image thumbnail, the usage, the amount<br />

charged for each purchase, the Order ID and the Order Status eg<br />

Downloaded. The image may be downloaded again without charge for<br />

a 30 day period following the original purchase, as long as it is for the<br />

original usage.<br />

The Orders Pending Authorisation tab displays a list of all images that have<br />

been sent to the sales representative for approval and/or pricing.

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