User Guide Reuters Pictures - Customer Zone - Reuters
User Guide Reuters Pictures - Customer Zone - Reuters
User Guide Reuters Pictures - Customer Zone - Reuters
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My Orders<br />
The My Orders section provides you with access to all completed downloads,<br />
any credit requests and any purchase requests that require authorisation.<br />
Purchase requests that have been authorised can be viewed and downloaded<br />
from here.<br />
Task – viewing Completed Orders<br />
1. To view any orders that have been completed, or any that have been<br />
requested for authorisation, click My Orders on the second menu.<br />
2. The Completed Orders tab provides a list of items downloaded,<br />
organised by month and year. Select the month required to review all<br />
underlying items individually.<br />
3. This will show the original image thumbnail, the usage, the amount<br />
charged for each purchase, the Order ID and the Order Status eg<br />
Downloaded. The image may be downloaded again without charge for<br />
a 30 day period following the original purchase, as long as it is for the<br />
original usage.<br />
The Orders Pending Authorisation tab displays a list of all images that have<br />
been sent to the sales representative for approval and/or pricing.