User Guide Reuters Pictures - Customer Zone - Reuters

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2. Click Modify Usage against the relevant image. 3. A pop up box will appear with the original order. The Purpose of Use dropdown will contain a number of other Usage options that have been assigned to the client account. 4. If the Purpose of Use required is visible, select it from the list. 5. If not, click the Other… link underneath the POU dropdown. 6. This will provide a series of parameters from which you may select to reach the right POU eg commercial, outdoor display, exhibition, France etc. 7. The price for the modified POU will then be displayed. 8. Click OK to accept the new price. 9. Accept the Terms and Conditions if necessary. 10.Click Update. If the usage type selected needs to be authorised, this will be referred to the Sales Rep before the modification can take place. For audit purposes the system will credit the original order in entirety and then bill the new order at the full amount. This will result in three items appearing in the Completed Orders tab and on the actual invoice(s); the original order, the credited original and the new order.
Support and Frequently Asked Questions Reuters Support There are three regional support centres in London, St Louis and Sydney providing 24x7 assistance in multiple languages. They are available on: + 800 7388 3770 or + 44 207 542 4949 They can also be contacted online through the Customer Zone at https://customers.reuters.com/crmcontactus/support.asp Access Q. What is the URL for Reuters Pictures? A. The URL is http://www.pictures.reuters.com Passwords Q. I have forgotten my login details. How can I get my password reset? A. You can click the Forgotten Password? link on the login page to receive an automated email with your password details. You will need to fill in some security information first. After receiving the automated email, you must change the password the next time you login. Q. I can’t remember my security information. What can I do? A. Call or email the helpdesk, who will check your account and reset the password. Remember to reset your security information next time you login so you can automate this process next time. Go to Preferences, select My Registration Information and change the Favourite Name and Favourite City entries before clicking Save.
Page 1 and 2: User Guide Reuters Pictures Date 23
Page 3 and 4: Introduction This User Guide explai
Page 5 and 6: Home Page and Packages The Home Pag
Page 7 and 8: Image Numbers of a word if you are
Page 9 and 10: Results Your search terms will be d
Page 11 and 12: Display Layout Any images found wil
Page 13 and 14: Note: You do not have to buy all im
Page 15 and 16: 2. Click the image of the Lightbox
Page 17 and 18: 8. You may change/remove the hierar
Page 19 and 20: Task - Email slideshow to another u
Page 21 and 22: 4. To return to your search results
Page 23 and 24: My Orders The My Orders section pro
Page 25: Modifying POUs and Credits It is po
Page 29: Browser Support Q. What browsers an

User Guide Reuters Pictures - Customer Zone - Reuters

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