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proceedings of Student Mobility and ICT: Can E-LEARNING

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are commonly associated with high cultural context such as participant preference to withhold personal<br />

opinions during F2F situations; <strong>and</strong> (4) To enhance the student’s cross-cultural learning experience.<br />

AOD <strong>and</strong> our research experience<br />

Using one <strong>of</strong> our courses, MBA Business Ethics, which was taught in the classroom by Dr. Wulf<br />

in 2005 <strong>and</strong> supervised online by Dr. Pence, we examine the learning outcomes evidenced in the course’s<br />

online discussion forums. The MBA students in this class were typical <strong>of</strong> those we continue to have<br />

enrolled in our current classes in Europe <strong>and</strong> the USA. Predominantly from high context cultures, there<br />

were twice as many females as males enrolled. Typically, students were in their mid-twenties with some<br />

prior working experience. Interestingly, the countries represented in this class covered all <strong>of</strong> the major<br />

continents with the exception <strong>of</strong> Antarctica. Few students knew each other before entering the MBA<br />

program; however, most have remained in contact as evidenced by their Facebook <strong>and</strong> LinkedIn pages.<br />

In Paris in 2005, electronic learning management systems as well as the necessary technological<br />

infrastructure were readily available to our MBA students. This gave us the opportunity to develop<br />

extensions <strong>of</strong> the classroom through virtual activities. Classes met once a week for 11 weeks with a total <strong>of</strong><br />

33 hours <strong>of</strong> in-class work per course. Online work in each class added an additional two-three hours per<br />

week to the required class work. The online discussion forum was imposed upon this class, initially as a<br />

way to engage the learner when outside <strong>of</strong> the classroom. Given that Paris is a city with many activities to<br />

distract from academic concentration, the use <strong>of</strong> online forums permitted the student to stay engaged at his<br />

own pace <strong>and</strong> in his own time frame. The only obligation made upon the student was to participate at least<br />

twice per week in the online forum. This accounted for 30% <strong>of</strong> the final course grade.<br />

Using this hybrid learning approach, the course objective was for students to discover each other’s<br />

distinct view point regarding business ethics, thereby educating each other about their different personal,<br />

cultural <strong>and</strong> moral value sets. The discussion forum consisted <strong>of</strong> four different ethical dilemmas (see<br />

Appendix): (1) corruption in the airline industry; (2) escalation <strong>of</strong> interpersonal conflicts in a small<br />

publishing company; (3) loyalty towards one’s friend in a tough-going economy; (4) whistle blowing in the<br />

workplace. Each mini-case contained a cliff-hanger, which required student resolution. Hooked by these<br />

scenarios, students interacted with apparent ease on the forum. There was no evident need for the<br />

instructors to guide the discussion or to interfere with their opinions <strong>and</strong> suggestions. In fact, we chose not<br />

to participate with our students’ discussion threads. By removing ourselves from the conversation, students<br />

discovered themselves via the forums without the distraction <strong>of</strong> feeling the need to respond to the power<br />

position <strong>of</strong> the pr<strong>of</strong>essor. Eventually we guided in-class debates, but we left it up to the students to figure<br />

out, when they were online, what they wanted to say.<br />

From a clinical perspective, we can evaluate the evolution <strong>of</strong> cultural awareness as it leads toward<br />

individual <strong>and</strong> group consensus. Documenting this learning process gives us a better underst<strong>and</strong>ing <strong>of</strong> the<br />

significance <strong>of</strong> the cultural contexts in communication <strong>and</strong> therefore about the acquisition <strong>of</strong> certain<br />

competencies, which are useful outside <strong>of</strong> the classroom. It is important to note that only one <strong>of</strong> the student<br />

participants was a native English language speaker. All <strong>of</strong> the others were at differing levels <strong>of</strong> English<br />

language competency, though they did communicate in the written language with more facility than in<br />

verbal communication. The in-class <strong>and</strong> online forums were conducted exclusively in English.<br />

Analysis <strong>of</strong> AOD within our MBA Ethics course<br />

Each <strong>of</strong> the discussion forums was analyzed according to the following five criteria: (1) Starting<br />

position in the discussion forum (early, middle, late); (2) Explanation <strong>of</strong> point <strong>of</strong> view (no, yes); (3)<br />

Responsiveness to a an individual or group <strong>of</strong> individuals’ threads (no, yes); (4) Expressed opinion to the<br />

ethical issue (none, against, for); (5) Length <strong>of</strong> individual response threads (low 1-5 lines, medium 6-10<br />

lines, long 11+ lines). The resulting conclusions are illustrated in the following tables:<br />

Conference <strong>proceedings</strong> <strong>of</strong> <strong>Student</strong> <strong>Mobility</strong> <strong>and</strong> <strong>ICT</strong>: <strong>Can</strong> E-<strong>LEARNING</strong> overcome barriers <strong>of</strong> Life-Long learning?” 191

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