THE FIAT GROUP IN

operations, customs services (through Sadi S.p.A.), motor
vehicle registration services (through Easy Drive S.p.A.)
and risk management (through SGR S.p.A.).
In 2001, Fiat Gesco S.p.A. partnered with KPMG to
establish KeyG Consulting S.p.A., a company that
specializes in administrative consulting and process
reengineering.
The aggregate revenues generated by this Unit totaled
294 million euros.
❚ I.C.T. – Information and Communication Technology.
In 2001, this Unit, which encompasses the most innovative
services offered by Business Solutions, established a 50-50
joint venture with IBM. Each partner contributed to the new
company its technology infrastructure management and
applications software activities (ITS and GSA from Business
Solutions; Intesa, SAP Consulting Italia, Proxima and ACG
from IBM).
The joint venture has spawned a group of new companies
that, operating under the common name of Global Value,
offer a complete range of services to small, medium-size
and large businesses.
The Sector is also present in the ICT field through eSPIN
S.p.A. This company, whose stockholders include Oracle
and Cap Gemini-Ernst & Young, specializes in supplying
web-based applications and e-business products. In 2001,
eSPIN purchased 100% of Ciaoservice S.p.A., thereby
broadening its product spectrum even more.
Also in 2001, Business Solutions added a new element to
its product portfolio by acquiring control of Teleclient S.p.A.,
a call/contact center specialist.
In addition, it holds an interest of about 30% in Atlanet
S.p.A., a provider of communications and general
Revenues by business unit
5%
8%
31%
40%
16%
Human Resources
Property, Engineering &
Facility Management
Administration Services
I.C.T. - Information and
Communication Technology
Procurement and Diversified
Services
Revenues by customer
Fiat Group
Other carmakers
58%
42%
connectivity services, which is also owned by Telefonica,
a Spanish group, and Acea.
The Unit’s aggregate revenues totaled 566 million euros.
❚ Procurement and Diversified Services. The Unit’s
procurement and related activities are handled by Fast
Buyer S.p.A., a specialist in sourcing, e-procurement
and marketplace services, which it delivers using both
traditional methods and online technologies.
The providers of diversified services include Investimenti e
Gestioni S.p.A., a real estate company whose mission is to
maximize the value of the Fiat Group’s real estate portfolio,
and Sestrieres S.p.A., which operates the lift facilities at the
Via Lattea ski area, future site of the 2006 Winter Olympics.
This Unit generated revenues of 146 million euros in 2001.
RESULTS FOR THE YEAR
Because 2001 was the Sector’s first year of operation,
comparisons with last year are not available.
The Sector had revenues of 1,805 million euros in 2001,
with non-captive customers accounting over 40% of the total,
roughly in line with expectations.
Operating income reached 73 million euros (4% of revenues),
significantly exceeding expectations.
The sale of Fenice and the transfer of ITS and GSA to the
joint venture with IBM, combined with other smaller financial
transactions, generated a net extraordinary gain of about
567 million euros.
Net income totaled 497 million euros, after taxes of
104 million euros. The Sector’s interest in net income
was 491 million euros.
Cash flow amounted to 567 million euros.
The mission of Business Solutions is to offer customers both
inside and outside the Fiat Group a complete, integrated line
of corporate services, thanks to its unique proprietary expertise
or the expertise of its partners, and to deliver these services
from offices in all of the major world markets.
Report on Operations – Business Solutions
69