LKQ of Washington invests $2.5 million in recycling ... - Parts & People
LKQ of Washington invests $2.5 million in recycling ... - Parts & People
LKQ of Washington invests $2.5 million in recycling ... - Parts & People
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Longtime truck dealership adds services at new facility <strong>in</strong> Everett<br />
by Jerold B. Smith<br />
Everett, Wash.—Motor Trucks<br />
Inc. has been an <strong>in</strong>stitution <strong>in</strong> the<br />
Everett area s<strong>in</strong>ce 1947, said Jam<strong>in</strong><br />
Woody, service manager at the<br />
dealership. The firm was<br />
purchased by Marshall Cymbaluk,<br />
a former service manager at an<br />
International truck dealer <strong>in</strong> Salem,<br />
Ore., <strong>in</strong> 1974 and last year moved<br />
from downtown <strong>in</strong>to a new<br />
40,000-square-foot facility <strong>in</strong> an<br />
<strong>in</strong>dustrial park, he said.<br />
While Everett serves as the<br />
company headquarters for Motor<br />
Trucks, Woody said Cymbaluk<br />
built a Mount Vernon store <strong>in</strong> 1984<br />
and expanded to Bell<strong>in</strong>gham with<br />
a store <strong>in</strong> 1990.<br />
In 1994, Cymbaluk added to the truck<br />
mix by purchas<strong>in</strong>g Kenworth Truck<br />
dealerships <strong>in</strong> Aberdeen, Marysville,<br />
SeaTac, and Yakima, Wash., as well as<br />
stores <strong>in</strong> Anchorage and Fairbanks, Alaska,<br />
Woody said.<br />
The Everett and Mount Vernon Motor<br />
Truck stores are authorized dealers for<br />
International Truck, while Bell<strong>in</strong>gham<br />
handles International and Kenworth brands,<br />
said Woody, who has served as service<br />
manager for 13 years and was a diesel<br />
Service Manager Jam<strong>in</strong> Woody (l.) stands with Technician<br />
Jacob L<strong>in</strong>dell, who is servic<strong>in</strong>g an eng<strong>in</strong>e on an<br />
International tow truck at Motor Trucks.<br />
technician <strong>in</strong> the Mar<strong>in</strong>e Corps prior to that.<br />
“We sell and service new International<br />
trucks, but we also sell used everyth<strong>in</strong>g —<br />
all makes <strong>of</strong> trucks,” he said. “We also<br />
service nearly every type <strong>of</strong> diesel-powered<br />
truck on the market <strong>in</strong> our service<br />
department,” he said, add<strong>in</strong>g that<br />
International is about half <strong>of</strong> their bus<strong>in</strong>ess.<br />
The move to the 5.5-acre site, developed<br />
by the Port <strong>of</strong> Everett, allowed Motor<br />
Trucks to expand its space dramatically,<br />
Woody said, from vehicle storage to added<br />
parts and service departments.<br />
The new facility, which opened<br />
Labor Day weekend <strong>of</strong> 2010, features<br />
two levels <strong>of</strong> <strong>of</strong>fice and work areas,<br />
21 service bays, a large retail area at<br />
the front <strong>of</strong> the store, an expanded<br />
double-decked parts storage area<br />
beh<strong>in</strong>d the retail counter, and tra<strong>in</strong><strong>in</strong>g<br />
room, Woody said, add<strong>in</strong>g that the<br />
branch manager at the store is Jeff<br />
Cymbaluk, son <strong>of</strong> the owner.<br />
International Harvester started<br />
sell<strong>in</strong>g trucks and farm equipment <strong>in</strong><br />
1902, he said, later sell<strong>in</strong>g <strong>of</strong>f the<br />
Harvester name to Case.<br />
“International is one <strong>of</strong> the lead<strong>in</strong>g<br />
nameplates <strong>in</strong> the <strong>in</strong>dustry, and <strong>in</strong> the<br />
Class 5 and Class 6 markets they<br />
consistently capture<br />
a high percentage <strong>of</strong><br />
sales,” he said. The Class<br />
7 market is also strong,<br />
with International sales<br />
captur<strong>in</strong>g between 39 and<br />
42 percent this year, he<br />
added.<br />
While Motor Trucks<br />
sells ma<strong>in</strong>ly medium-duty<br />
trucks, the mix <strong>of</strong> medium- and heavy-duty<br />
trucks is <strong>in</strong>corporated <strong>in</strong>to the 50 new<br />
vehicles sold each year, Woody said. A<br />
large percentage <strong>of</strong> used trucks are also sold<br />
“We service nearly<br />
every type <strong>of</strong> dieselpowered<br />
truck on the<br />
market <strong>in</strong> our service<br />
department.”<br />
each year, represent<strong>in</strong>g all brands, he said.<br />
In the service department, Woody said,<br />
are 19 technicians, all certified, and the<br />
parts department has n<strong>in</strong>e employees. Most<br />
<strong>of</strong> the 500-600 units serviced each month<br />
are medium-duty vehicles rang<strong>in</strong>g from<br />
delivery to service trucks, he said. On a<br />
recent visit, the shop was servic<strong>in</strong>g a UPS<br />
delivery truck, dump truck, tow truck, box<br />
units, a flat bed, and a variety <strong>of</strong> other<br />
vehicles.<br />
The service department <strong>of</strong>fers two shifts<br />
five days a week from 7 a.m. to 11:30 p.m.,<br />
as well as Saturday service from 8 a.m. to<br />
4:30 p.m.<br />
“We provide the shifts so vehicles that<br />
are used dur<strong>in</strong>g the day can be serviced<br />
dur<strong>in</strong>g the even<strong>in</strong>g hours<br />
so operators are not<br />
without their trucks,”<br />
Woody said, add<strong>in</strong>g that<br />
the Everett store services<br />
customers from the Seattle<br />
to north Everett areas, and<br />
even a few <strong>in</strong> the Cle<br />
Elum area.<br />
“Like cars, the warranty<br />
work on trucks has become less <strong>of</strong> an issue,<br />
but we still perform between 12 and 15<br />
percent warranty repairs on International<br />
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<strong>Parts</strong> & <strong>People</strong> November 2011 Page 21