04a JSNA Appendix , item 5. PDF 6 MB - Lambeth Council

DRAFT
The Lambeth Youth Council consultation project asked young people how they would
like to be kept informed by the council. The top choice was through newsletters or youth
magazines, chosen by 36% of primary school and 37% of secondary school children.
The second most popular choice was through a website chosen by 34% of primary and
36% of secondary children 98 .
Service users, especially within housing and ACS like to get written information
about the services they use and feel that it is important that they are notified
clearly and with notice about any changes 99 .
The Metropolitan Police Service report shows that Lambeth police are good at
keeping people informed. 56% of borough residents said that they felt very or
fairly well informed about what the police in their area had been doing over the
previous year. This is significantly higher than the rest of London at 47% and has
improved when compared to 44% of people in Lambeth in 2005/06 100 . The main
sources of receiving information are local newspapers, television, radio and
national newspapers. Less well disseminated is information about Lambeth Safer
Neighbourhood Teams with only 19% of residents having received information.
However, this is the same percentage as the rest of London. However, the 2007
resident’s survey shows that only 37% feel informed about what is being done to
tackle antisocial behaviour.
Participation
The 2007 Lambeth residents’ survey shows that a third (35%) are satisfied with
opportunities for participation in local decision making compared to 20% who are
dissatisfied. This is in line with the 2006 BVPI survey which shows 31% satisfied
and 26% dissatisfied. Satisfaction is significantly higher in North Lambeth and
Brixton at 48% and 43% respectively and significantly lower in Streatham at 23%.
Just under half (48%) of Lambeth residents feel that they can influence decisions
affecting their local area.
One in five Lambeth residents (20%) had taken part in a consultation in the last
12 months, an increase from 16% in 2005. 101 . There is an appetite for
involvement in Lambeth with 40% of people wanting to be more involved in the
decisions made and 52% wanting to be involved depending on the issue 102 .
However, people strongly believe that consultation needs to be meaningful and
want to see positive action happening from their views. It is vital that honest
feedback is given to participants about the outcomes of consultation and people
98 Lambeth Council Youth Consultation project. April 2007.
99 STATUS tenants survey and ACS satisfaction reports.
100 Source: mruk Metropolitan Police Service Public Attitude Survey 2006/07. June 2007.
101 Lambeth 2007 residents’ survey. January 2008.
102 BVPI survey 2006.
Lambeth JSNA – Preliminary assessment
Version 4
October 2008
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