04a JSNA Appendix , item 5. PDF 6 MB - Lambeth Council

DRAFT
In addition, the Citizen’s Forum and ‘hard to reach’ focus groups hosted by OPM
also provided valuable feedback on the contents of the CSP.
Main findings
1. A strong and very widespread level support for the contents of the CSP. Its
strategic goals, themes and the priority areas were backed and welcomed by
the vast majority of respondents; many said these were congruent with their
own priorities or areas of work.
2. A great deal of support for including Staying Healthy and Mental Health as
priorities.
3. There was concern about the ‘phasing out’ of priorities over time – particularly
Children and Young People.
4. There is a perception that the PCT could do more to communicate better with
both the public and stakeholders on an ongoing basis.
5. Many respondents queried whether patient and public involvement to ensure
services are responsive had been given enough emphasis in the document.
6. It was felt that dentistry had not received the attention and emphasis it required
in the CSP.
7. Children with disabilities were highlighted by respondents as a particular area of
concern that was not adequately addressed by the CSP.
8. Respondents consistently emphasised the importance of working closely with
the council to achieve these improvements, coupled with a perception that
current joint working is poor.
9. In addition, there was a great deal of re-emphasis on the importance of working
with and placing services within schools in order to achieve the objectives
described for the Staying Healthy and Children and Young People’s strategies.
It is therefore suggested these issues need to be expanded in the next iteration
of the CSP.
10. The lack of close working with the voluntary sector was also highlighted as a
concern by some – and one that should be addressed further in the CSP.
11. The difficulty of accessing both primary and secondary care services (both GP
and hospitals) was an issue that recurred in feedback.
Actions
After reviewing the findings, several actions were suggested as a consequence of
consultation. Detailed feedback received was collated and categorised and then
shared with relevant leads in the various directorates. This will allow them to
incorporate specific ideas and feedback into their own plans and implementation
processes.
Conclusions
Overall, the Consultation on the Commissioning Strategy Plan (alongside
Healthcare for London) is one the largest consultation exercises the PCT has ever
engaged in. This has generally proven to be extremely successful and has yielded
very useful feedback and supported engagement with local stakeholders and
residents. However, it should also be acknowledged that this has required strong
senior leadership and some financial investment to be successful.
Lambeth JSNA – Preliminary Assessment
Version 4
October 2008
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